Hotel berhampiran Parque de Merendas da Costa de Lavos, Lavos

Atendimento quase familiar, ambiente calmo, limpeza excelente, localizado numa zona com vista para a foz do Mondego e para o Atlântico. Estacionamento fácil embora seja a pagar durante a semana. Excelente comodidade do quarto para o preço praticado.

I booked a group sales event. It was challenging bc I had to pre-pay for 1/2 of rooms with cash via a bank transfer. They would not accept credit cards. I asked what would happen if we had less attendees than I’d counted on. They told me not to worry, that I’d receive any reimbursement upon check out. I was owed over 1700 euro. I was NOT paid upon check out. Then I was told that I had to wait for the accounting team to return from holiday. I was not paid then. Then I was told I had to wait until the end of the month. I was also told if I had paid with a card that they would have already done it, (but they wouldn’t allow me to use a card!) As of today, I have not been paid. They also said that I needed to receive my reimbursement in a Portuguese account, despite accepting payment out of an American account. Luckily, I had one. Unluckily, they refused to accept my account info from the internet. So they made me drive to Coimbra to get bank credentials. (Then had another excuse not to pay me.) There have been big wildfires and I drove through one, trying to get to the bank. It was terrifying. It has been 3 weeks. At this point, my emails are not answered and it looks like I will have to sue. The accommodations are fine, but I would strongly recommend against using them for a big group, based on my experience. Waiting for people to return from their holiday to get paid money that is owed?? What??! I waited 3 weeks to write this review, to give them the benefit of the doubt. I’m very disappointed. Maybe this is just the way that people do business in Portugal? I don’t know know but it isn’t good. Seems very unprofessional to me. I will never book a big group with them again, nor with any other Ibis affiliate, based on this experience.

Stayed here one night on a cycling tour. On the positive side, our room was clean, large and spacious. Good sized modern shower room too. On downside, it was plain to the point of being Spartan, stank of drains from the bathroom and the two small windows were situated just below the high ceiling. They had metal covers rather than blinds or curtains so overall feel was cell-like. The hotel had provided large wooden stairs to climb up and reach one window but this contraption wasn’t easily moveable so for the other window you had to balance on a chair in order to close the steel doors at night. The smell of drains became intolerable. On checking out I mentioned it to the receptionist who was totally unconcerned and said it was usual when it rained. It hadn’t been raining when we checked in and other rooms occupied by our party were not affected but clearly they weren’t planning on investigating. It was ok for one night but I wouldnt choose to return.

Excellent location (across the road from the beach, good marina near by, plenty of restaurants walking distance). Very hospitable and friendly staff, quick and easy check in and out. Newly furbished rooms, very clean, ocean view balcony (I've had a free upgrade curtessy of hotel staff, as ocean view rooms were available). Great money value, affordable prices. Good breakfast. Good food at the restaurant, very good service. Good English spoken. Free Wi-Fi. Free parking available near-by. Rent-a-car facility walking distance. I stayed there twice, and will do again whenever I'm in the area.

Todo perfecto como siempre. El desayuno es un lujo, la habitación también, todo maravilloso.

Estadia em convívio de grupo por ocasião do carnaval. Instalações razoáveis e com bom descanso Refeições de pequeno almoço almoço e jantar agradáveis. Simpatia e bom tratamento. Voltarei sempre possível. O grupo gostou da estadia. Melhorar as instalações seria uma boa solução para mais satisfação.

AVOID THIS HOTEL IF YOUR FROM THE UK. WORST HOTEL EVER. WOULD NOT EVEN GIVE IT 1 STAR. WAS FORCED TO LEAVE AFTER 2 NIGHT THIS HOTEL DO NOT LIKE THE ENGLISH. Staff do not speak English and make you feel like your from another planet. I am well traveled and book 10 nights at this hotel and was forced to move after 2 nights. Booked through Love Holidays and they were useless there was no help and their contact number abroad gets you through to people in India and they say they will help but hang up on you through the call and the hotel don’t care about your concerns. This Hotel is not a proper all inclusive the food is not labelled so you don’t know what you are eating so if you have allergies like us be aware. The food is not edible I have pictures and will add them if I can. Adult and Kids selection is none existent and they don’t even have chips the meat again is not labelled my daughter didn’t eat apart from bread rolls. Pictures are off breakfast first thing in the morning, would not even give to my pet and kids selection none existent and not labelled. Staff are not friendly and the hotel is full of rude locals with no manners they push and shove it’s worst than awful. There was not one English person there. Breakfast is 7.30am and the staff were not even set up at that time the receptionist had to open. Same goes for the spa opens at 8.00 again no one around. If you want a drink after breakfast there is no where to get one until 11.30am the bar is near the reception so a mission to get to if you go to the water park which is not part of the hotel. So kiosk there you have to pay extra for. Main restaurant for breakfast, lunch Dinner is a mission it’s in the main building and you can only get to it from a unsafe wooden stairs or a small lift. The place does not look like the pictures it’s run down. The hotel DOES NOT HAVE IT’S OWN OUTDOOR POOL, they are falsely advertising the only outdoor pool is the water park which is very small and as all the public are there it’s cramped with everyone on top of each other, the entertainment is part of the water park nothing to do with the hotel. I asked the hotel for towels and they would not let me have any for the outdoor sun beds and they said no as it’s not part of the hotel, I even offered a deposit and again I got a no. The in pool they advertised is not a proper pool it’s shallow spa. I got an email just before my holiday saying it can only accommodate 40 people at a time and you have to wear a swimming hat it’s mandatory and to top it you have to make an appointment and you are only allowed an hour in there. No games room. Gym is a joke. If you are going on holiday for the whether this IS NOT THE PLACE FOR YOU, i went in august it rained for most of the time, it’s windy and cold really depressing. England is warmer, it’s like this all the time. Rooms are basic no complementary toiletries. Would not even give this hotel a 1 star. Entertainment does not start till 9.30pm not suitable if

A very elegant property with good facilities, pleasant staff, good breakfast and the evening meal in the restaurant was good food and reasonable value. Our room was large, clean and comfortable. Good car parking with 4 EV chargers available. All in all, a very

A very modern hotel with many facilities. A little out of the way from town centre but set in a more rural/residential area. Exactly what we needed after the hustle and bustle of downtown Coimbra. Excellent breakfast and superb dinner. Very reasonable price for the type of hotel it turned out to be.