Hotel Mercure di Mont Saint-Michel

Our hotel rooms were spotless and - as expected- small, historic and comfortable. The only issue with our accommodations was the lack of information given us when booking concerning how and where to check in. Booking was via the Mont Saint-Michel site- quite easy and efficient. Unfortunately, no information concerning HOW we were to physically check in was supplied with our reservation. We discovered- after an hour of dragging suitcases up and down steep steps amidst hordes of tourists clogging the main thoroughfare- that there is apparently a centralized ”check in” site for the various local hotels- a fact which we were not aware of...the site discovered only through the kindness of locals. After said check in we were directed to our rooms- which were actually in an annex near a church....not, again, a free-standing hotel, per se. Please note that the breakfast was actually served in a side room of the restaurant of the Mouton Blanc Auberge- which we then realized must be a hotel...just not the site of our actual rooms. Confused? Yes. in summary, be aware of the check-in snafu and all shall be well. subsequent check-out took approximately two minutes in the same centralized locale. the hotel rooms are lovely, simple, well- appointed, and situated in an obviously astonishing locale that is well- worth the climb. Just pay attention to the above....and PACK LIGHT

Selamat datang, lokasi, bilik hotel sangat memuaskan. Tilam yang baik, tab mandi menghadap ke laluan yang tidak terlalu sibuk. Tiada apa yang boleh dikatakan berbanding apa yang diumumkan, kami mempunyai malam yang sangat baik, tenang. Kelemahannya ialah sarapan pelayan. Walaupun ia menyenangkan dan cuba menyelesaikannya secepat mungkin, hanya ada seorang di restoran itu. Kami memasuki waktu yang dijadualkan kedua sekitar 9:15 pagi, dan tidak ada lagi telur hancur atau susu panas, dan lain-lain. Kualiti potongan sejuk tidak begitu tinggi, roti nampaknya dari hari sebelumnya.

L'hôtel est bien situé à l'entrée de la cité du Mont Saint-Michel mais n'attendez pas à voir une vue surprenante ni de la baie ni de l'abbaye. Il y a les toits des immeubles qui l'entourent qui bloquent la vue. La chambre est assez spacieuse et bien agencée. La salle de bain dispose d'une baignoire d'angle, mais aucune fenêtre. Les lits et meubles sont propres mais j'ai été désagréablement surpris de voir l'état des rebords et cadres des fenêtres noircis de saletés. J'ai voulu y poser mon téléphone pour faire une vidéo du lever de soleil mais j'ai été vite interpellé par l'état des fenêtres. L'hôtel ne dispose pas d'ascenseur et les escaliers sont assez étroits. Donc, pas adapté pour des personnes âgées ou à mobilité réduite. Il y avait suffisamment de choix pour le petit déjeuner et la jeune fille qui nous a servi est très agréable. Il y avait juste certains produits (pain au chocolat, par exemple) qui n'ont pas été réapprovisionnés. Ce n'était pourtant pas encore la fin du service. Nous avons voulu manger au restaurant mais la réservation est complète. Etonnement, en y passant en début et milieu de service, bcp de tables sont vides mais on nous a refusé accès et renvoyé au restaurant de l'auberge en proximité.

Good location near the shuttle bus stop into Mont St Michel. Staff checked us in very quickly and speak good English. The rooms are garishly coloured and pretty basic. Beds, kettle, some room to hang clothes, clean shower. Ask for rooms facing the back instead of the big carpark. Continental breakfast is 12 euros but you can get cheaper baguettes and croissants from the bakery (average quality) across the road. They have good parking but note that you will need to get the access code from the hotel prior to entering and the cost to park is 10 euros per day.

The hotel was great but the attached restaurant , L’Hippocampe, was FANTASTIC. Vegetarian and seafood based menu. Amazing and beautifully created dishes. Karen, the server, was delightful and friendly. We went to this restaurant both nights in Mont Saint Michel because it was so special. We loved touring the Abbey and taking walks along the Cyprus trees. Hotel very comfortable and friendly. Loved our stay here. — Lisa from DC

This place is in a really good location and easy to find. Travel light though as there are no lifts and narrow staircases to carry your luggage. As most old places in Europe there is no air conditioning, so be prepared. You needed to step over the bath to shower so take that into consideration too. Our room was clean and had a small refrigerator, bonus in Europe. The restaurant has a good menu and drink selection. English is spoken, if required. Thoroughly enjoyed our stay.

We stayed 1 nt on 9/11/23 & the weather had just started to cool down. Room was hot upon arrival but propping our room door open & opening the window across from it & I also went down the hall & opened the building window..finally cooled down. We ended up sleeping well & could leave window open bc it was super quiet outside. Location: 1) the free shuttle directly in front 2) immediately next door(same parking lot) has Brioche Doree for take away sandwiches, croissants, etc 0830-1730 & a gift shop/huge general store open til 7p & even had some basic food & alcohol. Vending machine outside with food/drink 3) also in same parking lot is their restaurant where they can give you ice! (Get the “ice bag” from the Front desk first) Hotel: had 3 tables with chairs in the lobby, a picnic table outside, & an unlocked breakfast room that had a microwave in it. Room: only liquid soap in dispensers at sink & in shower as the toiletries Being that we were able to sleep well, I gave 4 & it was MUCH cheaper than other places near by(I booked in adv on their site), otherwise if during hot summers: 2 or 3 Tip: better yet, time your arrival to do MSM as a day trip (allow 2-3 hr) & then drive on to another town & sleep there

The staff was overworked and so difficult to find when needed. It took 15 minutes to find the actual hotel because they closed its primary entrance and redirected entry through one of its partner hotels. After walking around and around and being ignored by a number of the staff, we then had to wait for over 40 minutes for someone to appear at reception to check in. To be fair, once the staff did show up, there were several nice individuals, but I think they were extremely overworked. Because it was so late we opted to eat in one of their restaurants and had the same issue, waiting almost 40 minutes to order and then even longer for the meal to be served. When finally we checked in, to get to the room, one had take our bags we had just brought up back down the stairs, leave the building, mount a second larger stair, walk around the back of the building, go down two flights of stairs, enter another door and then up two more flights of very narrow, circular stairs with all our bags. We were offered no help from the staff. I'm pretty sturdy but still, this was a lot of work. If you're older, I'd say this is just not possible. When we got to the room, it was very tight. I like small spaces, but this was extreme, especially for the price. For my wife to get to the bathroom at night, it was impossible to do without bumping into me and waking me up. The seagulls roosting on the roof right outside the window were insane and did not stop squalling until 2-3 in the morning, and then up again around 5 in the morning. I could have tolerated some of this, but for the price, it was just too much. St. Michel is a spectacular place but so thick with tourists it becomes almost impossible to appreciate. The food is horrible everywhere and one can tell everyone who works there is just tired of dealing with tourists. I would not recommend staying on the island at all, but for anyone who really wants to give it a go I would say so not even think of staying more than 1 day.

Viewed a number of hotels on Le Mont Saint Michel (MSM) and plumped for this one, but the rooms we had, were a little cramped (okay, we are on a small island as such, so didn't expect anything spectacular !) and noted the distances involved getting to the hotel from the car park, but the rooms are further up from the actual La Vielle Auberge itself and a bit of a trek especially for the not-so fit people in life ! The dinner we booked and breakfast were both served in their sister hotel, Auberge Saint Pierre and the dinner was good and the breakfast, self-serve but adequate. Whilst lovely to stay on the isle, I wouldn't necessarily actually stay on the isle but it is worth the visit, as such an imposing and impressive place.