Hotel berhampiran Baleriung Warga RW 07 Desa Wangunsari, Lembang

Room really nice with mountains view, the room ambiance was really clean and bright. The room was perfect! The garden not really big, but good enough for strolling around in the afternoon time. We also got mini bar (snacks and drinks) for free with unlimited mineral water by request. We enjoy our lunch at semeja restaurant (indonesian or asian food), enjoy our afternoon cake in their coffee shop and also tried dinner at monomono restaurant (Japanese food). Evertyhing was good. The breakfast have a lot of choices, but it really crowded, even they already separated in 4 sessions. Really recommend this hotel for family or couple getaway.

Pemandangan hebat dari bilik kami, walaupun kami menempah Bilik Deluxe yang paling murah. Hotel ini agak lama tetapi masih sangat bagus untuk harganya. Semua kakitangan sangat ramah dan sopan. Hotel ini juga memberi kami hiasan kek mini dan tuala angsa percuma untuk babymoon kami. Kolam itu dipanaskan, yang merupakan satu kejutan yang menarik memandangkan Bandung sejuk. Secara keseluruhan, penginapan yang sangat menyenangkan dan akan mengesyorkan hotel ini kepada sesiapa sahaja.

Perkhidmatannya bagus. Proses daftar masuk & daftar keluar begitu pantas. Sarapan pagi adalah baik, tetapi terhad. Lokasinya juga bagus. Saya tidak mendapat sebarang tolak di sini. Semuanya baik. Oh kecuali kolam, saya rasa ia tidak cukup besar. Tetapi, tidak mengapa.

I used to stay in Sukajadi hotel for so many times with my family, cant exactly remember how many times but it was a lot, we used to love the room, the service, and the food was great too! And this time me and my family came back to visit Bandung and decided to stay at this hotel, as a repeater guest, we expecting the same service & facities that we used to experienced, but unfortunately this visit is truly disappointing, the first room we enter was very dirty, a lot of hairs from the previous guest was everywhere in the bathroom, the room doesn’t even have any toothbrush, I called and asked to the staff but they told me they don’t have any toothbrush available, but then the housekeeping staff who passed by our room said it is available and he gave me the toothbrush (?) the first room we enter doesn’t even have a wardrobe or any hanger available?! Then I asked to move my room to another room, its a twin bed and need to be converted to kingsize, nevermind, its better than the first room we had, but then still, the room is very outdated and not very clean, as we now very concern about covid 19 outbreak and expect hotel will do double check about the room cleanliness? Well.. wifi is terrible too, we can’t even have signal inside our room, super mood breaker! And the worst case is that our room (i booked 2 room for 1 night only) both of them doesnt have the hot water (is not working) engineering came to the room and said it takes times for the hot water to came out, well.. i waited for almost 20 min it still doesn’t came out? The staff says sorry and told us basically like “it is what it is... its like that...” anyway, now I can’t expect more / even expect anything from this hotel, truly disappointed, just an expression and honest review from me & my family. And 1 kudos only for the housekeeping staff who passed me the toothbrush brush and clean our second room, thankyou.

When I checked in, I was asked to wait while they were checking the room. After waited more than 10 minutes, the receptionist told me that I could enter the room. Some of my complains: 1. There was a cockroach inside the bathroom 2. The handle of shower is broken (not attached properly as the inside part of it is teared off) 3. The tap output channel was broken, this effects the stream is quite powerful as there is no filter to hold the stream 4. I booked a double bed, however it was 2 twin bed that become 1 bed. However, the hotel staff was pretty kind to give me 2 additional complimentary drinks.

Bilik itu luas, bersih, tidak menyeramkan, sangat selesa kerana saya dapat tidur nyenyak pada hari pertama saya menginap.. selalunya saya tidak boleh. B'FAST ada macam-macam dan sedap... bilik air bersih, tapi lain kali kalau pergi bandung lagi, aah.

I chose cabin only without toilet, but the public toilet and shower is clean. Cabin 9-10 close to the public shower. The cabin good and cool. The window can be changed to clear or blur. They have table and chair in front of the cabin so people can do bbq in front of the cabin. The place also clean. Love to come again. Only the way to reach the place only need stairs. Not good for bug luggage bht okay for cabin size luggage.

The check in not really smooth, only one person at front desk, waiting about 10-15 minutes for service, have to pay extra to upgrade the room, since the room does not have bathtub as pictured, but she is nice to let us upgrade. The room is dirty and smells, bathroom has mold, and we can hear noise from the other bedroom. The 2 free drink bottles unsealed and looks like someone already open them. The Restaurant is okay, the food acceptable, although my husband get cool soup and we have to asked the waiter to make it hot. The only best food we like is Pisang goreng. The Pool at NANGKA is not clean, so we decided to get to the private tub, and we have to pay for Rp.60K/each.