Hotel berhampiran Masjid Jami＇ Baitul Mu＇minin Cikole, Lembang

I chose cabin only without toilet, but the public toilet and shower is clean. Cabin 9-10 close to the public shower. The cabin good and cool. The window can be changed to clear or blur. They have table and chair in front of the cabin so people can do bbq in front of the cabin. The place also clean. Love to come again. Only the way to reach the place only need stairs. Not good for bug luggage bht okay for cabin size luggage.

Secara keseluruhan bagus, sy kebetulan request kamar didepan kolam renang pas dtg tanaman lgi disiram jadi ngucur deh air dri atas tp sbntar kok no problem, jln depan kamar kecil bawa stroller ribet jg krn akses ke kamar pake tangga tapi dibantu sama staff cekatan barang dibawain kolam renang cukup lah tpi ga ada kolam dalam buat anak pas, fasilitas playground nya oke punya, luas ada playground outdoor jg.. untuk makanan lumayan lah cm telor omeletnya itu spertinya telor congkel…

Lokasi strategis, staff yg ramah2, suasana nyaman.. mudah pemesanannya, rekomanded utk bermalam disini

Room really nice with mountains view, the room ambiance was really clean and bright. The room was perfect! The garden not really big, but good enough for strolling around in the afternoon time. We also got mini bar (snacks and drinks) for free with unlimited mineral water by request. We enjoy our lunch at semeja restaurant (indonesian or asian food), enjoy our afternoon cake in their coffee shop and also tried dinner at monomono restaurant (Japanese food). Evertyhing was good. The breakfast have a lot of choices, but it really crowded, even they already separated in 4 sessions. Really recommend this hotel for family or couple getaway.

Hotel nya nyaman ..anak” selallu suka kalo menginap di sini. Terima kasih

Pemandangan hebat dari bilik kami, walaupun kami menempah Bilik Deluxe yang paling murah. Hotel ini agak lama tetapi masih sangat bagus untuk harganya. Semua kakitangan sangat ramah dan sopan. Hotel ini juga memberi kami hiasan kek mini dan tuala angsa percuma untuk babymoon kami. Kolam itu dipanaskan, yang merupakan satu kejutan yang menarik memandangkan Bandung sejuk. Secara keseluruhan, penginapan yang sangat menyenangkan dan akan mengesyorkan hotel ini kepada sesiapa sahaja.

I used to stay in Sukajadi hotel for so many times with my family, cant exactly remember how many times but it was a lot, we used to love the room, the service, and the food was great too! And this time me and my family came back to visit Bandung and decided to stay at this hotel, as a repeater guest, we expecting the same service & facities that we used to experienced, but unfortunately this visit is truly disappointing, the first room we enter was very dirty, a lot of hairs from the previous guest was everywhere in the bathroom, the room doesn’t even have any toothbrush, I called and asked to the staff but they told me they don’t have any toothbrush available, but then the housekeeping staff who passed by our room said it is available and he gave me the toothbrush (?) the first room we enter doesn’t even have a wardrobe or any hanger available?! Then I asked to move my room to another room, its a twin bed and need to be converted to kingsize, nevermind, its better than the first room we had, but then still, the room is very outdated and not very clean, as we now very concern about covid 19 outbreak and expect hotel will do double check about the room cleanliness? Well.. wifi is terrible too, we can’t even have signal inside our room, super mood breaker! And the worst case is that our room (i booked 2 room for 1 night only) both of them doesnt have the hot water (is not working) engineering came to the room and said it takes times for the hot water to came out, well.. i waited for almost 20 min it still doesn’t came out? The staff says sorry and told us basically like “it is what it is... its like that...” anyway, now I can’t expect more / even expect anything from this hotel, truly disappointed, just an expression and honest review from me & my family. And 1 kudos only for the housekeeping staff who passed me the toothbrush brush and clean our second room, thankyou.

2022 I checked in at this hotel, I forgot the month. The first time I entered the hotel lobby was greeted by the receptionist, as far as I know named elsa CMIIW. The first photo I had permission from him at the time of fixing the broken flasher, swiftly with good speech I think giving a lot of tips is fine. I think he is the most kind, friendly, sprightly staff I've ever met 😍. The second photo, when I checked in again, it was seen that there were spots on the bed sheet. I complained by calling the receptionist, it turned out that there was no answer when I got off at the receptionist counter, there was no one, I was surprised that the staff was smoking in the front restaurant. After waiting 60 minutes - 90 minutes finally the other staff changed the bed sheet, at that time I came out because I wanted to shop. The third photo was back at the hotel at night and when I opened the bed sheet it was still stained like blood 😭. In the fourth photo, the lights suddenly flickered like in a club shortly afterwards turned off. I decided to checkout that night, again and again there was no one at receptionist! I decided to put the hotel key at the receptionist and did not take my deposit because I was fed up and annoyed. I hope to pay more attention in terms of staff aspects and room cleanliness.

I stayed in this hotel for two days and it was a good stay. When she left, she left some money in the safety deposit box. I was then called and received all my valuables. I thank the hotel management and security department.