I hadn’t posted about this because we’ve been hoping to hear back from the hotel regarding this incident. But during a recent stay at Radisson Hotel Lenexa, Overland Park, the breakfast buffet had a cereal labeled as cocoa Krispies. As you can see in the picture, this is the wrong cereal. My son has never had cocoa crispies and did not know what to look for so he trusted the label. The cereal appears to be Reese’s puffs as Robbie had a peanut reaction. The reaction caused swelling and itchiness in his throat, but he did not go into anaphylaxis. We were very lucky and thankful for that. However, the staff at the hotel did not care at all that they’re negligence caused this reaction and could have hospitalized Robbie. When I commented on it to the person in charge of the buffet, at first, they said that it did not happen. Finally, they acknowledged there was a problem when Phil insisted they remove the cereal from the buffet. At no point during Robbie‘s reaction did anyone from the hotel speak to us, apologize, show any kind of compassion at all. From what I understand, if there hadn’t been a label, it would’ve been incumbent on us to inquire if the food was safe. However, they mislabeled the food. It is directly their fault that he had the reaction. It is the grace of God that’s some thing worse didn’t happen. We still have not heard back from the hotel, despite Phil calling the manager last week. It is as if they are trying to erase what their negligence did to my son. If you have food, allergies, do not eat at the breakfast buffet at the Radisson in Lenexa Overland Park. But truthfully, I would just recommend not going there at all. Feel free to share this with others who travel, especially those with food allergies
Terletak di Lenexa, SpringHill Suites by Marriott Kansas City Lenexa City Center berada dalam lingkungan 15 minit memandu dari Legends Outlets Kansas City dan Litar Lumba Kansas Speedway. Hotel ini berada 22 km dari Pusat Perubatan Universiti Kansas dan 1.1 km dari 3 and 2 Baseball Park (Taman Besbol 3 dan 2).
Nikmati pelbagai jenis kemudahan rekreasi yang disediakan, termasuk kolam renang tertutup dan pusat kecergasan.
Akhiri hari anda dengan menikmati minuman di bar/ruang istirahat. Sarapan Eropah percuma disertakan.
Kemudahan yang ditampilkan adalah termasuk pusat perniagaan, perkhidmatan pencucian kering/dobi dan meja/kaunter hadapan 24 jam. Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.
Selesakan diri anda di salah satu daripada 124 bilik tamu yang menampilkan ketuhar gelombang mikro dan TV Pintar. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program kabel disediakan untuk hiburan anda. Bilik mandi dilengkapkan dengan pancuran mandi dan pengering rambut. Kemudahan yang disediakan merangkumi telefon serta meja dan pembancuh kopi/teh.
From the moment we hit the lobby could tell this is a nice hotel. Better than most Hyatt Place. Desk staff very knowledgeable able to provide restaurant recommendations. Joes KC BBQ is outstanding. Everything was very clean. Room was ready but knew this through the Hyatt app. The only negative was that shower pressure could be improved. Really satisfied with the experience at this location.
Sangat Baik
103 reviews
4.5/5
Harga bermula
RM 624
satu malam
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I reserved three rooms on-line. The gal at check in had a difficult time processing the rooms, even though I already paid for them. It took 10 minutes and each room had to be processed separately - never seen that before. I ordered three king rooms and got “upgraded” to three double queen rooms. Not what I had hoped for. The beds in my room had visible deep trenches on both mattresses - they should have been retired years ago. There was an offensive odor of some horrible aftershave on the beds and chairs - yuck. The mattress trench and odor made it impossible to get any sleep. The shower used the old pull-up knob on the bath faucet - this thing allowed 50% of the water to flow out through the bath faucet vs. the shower head…not much pressure for the shower. They seem to have scaled back the complimentary breakfast - oatmeal was watery…couldn’t eat. There was no fruit. Donuts were stale. Pre-made omelette was satisfactory. Coffee was typical hotel coffee.
Our tournament senior softball team stayed here. The room was not bad and was not great. I would give it a solid ”C+” rating. The free breakfast was worthless and definitely rated a D-. Another rater listed that the breakfast included ”breakfast (bagels, hard boiled eggs, waffles, microwaveable burritos to name a few)” but the only thing obvious was you-cook waffles and a few muffin/bread items. It is possible that the youth baseball teams staying here raided the food before we got to it. The front desk staff, at check in, was great, especially considering the madness of many youth baseball players running amok in the lobby and pool area. Parking was reasonable and the hotel is in close proximity to shopping and food. There are too many other good locations to stay at to warrant my wife and I staying here again.
The motel has free parking. My check in went quickly. There is a swimming pool. The rooms have outside entries. Free wi-fi is provided. My room had everything I needed. I got a good night's sleep and my requested wake up call. The check out was quick and simple.
After a grueling ordeal of being transferred between hotels through a Third Party I ended up at the Candlewood suites in Lenexa Kansas . The night front desk was courteous and got me into a room quickly. When the next shift came on i became introduced to Preston, the overnight desk clerk. I had several issues with the third party I had been using for years . Preston was able to explain the choices I had and gave me information to relate to the third party. Preston was correct and was patient with me as I had to check in and out several times . I travel weekly as part of my job and his customer service was above anything I’ve received in years. Thanks you
Dengan penginapan di Extended Stay America Suites Kansas City Overland Park Quivi di Overland Park, anda akan berada di pinggir bandar, dalam lingkungan 10 minit memandu dari Pusat Konvensyen Overland Park dan Overland Park Regional Medical Center. Hotel ini berada 21.4 km dari Pusat Perubatan Universiti Kansas dan 26.3 km dari Zoo Bandar Kansas.
Gunakan kemudahan sesuai yang disediakan seperti akses Internet wayarles percuma, penggunaan percuma kemudahan kecergasan berdekatan dan mesin layan diri.
Sarapan segera percuma disajikan pada setiap hari dari 6:00 hingga 9:30.
Kemudahan yang ditampilkan adalah termasuk meja/kaunter hadapan 24 jam, tempat simpanan bagasi dan kemudahan dobi. Ada rancangan acara di Overland Park? hotel ini mempunyai kemudahan berukuran 240 kaki persegi (22 meter persegi), yang termasuk ruang persidangan. Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.
Selesakan diri anda di salah sebuah daripada 119 bilik tamu, yang menampilkan dapur kecil dengan peti sejuk/penyejuk beku saiz penuh dan dapur. Katil tilam berlapik anda disediakan dengan peralatan tempat tidur premium. Televisyen skrin rata 32-inci dengan program kabel disediakan untuk hiburan anda, manakala akses Internet wayarles percuma membolehkan anda sentiasa berhubung. Kemudahan yang disediakan merangkumi meja dan ketuhar gelombang mikro serta telefon dengan panggilan tempatan percuma.
75 reviews
3.1/5
Harga bermula
RM 335
satu malam
Semak Ketersediaan
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