Hotel berhampiran Biblioteca Comunal d'Escaldes-Engordany, Les Escaldes

Hotel bastante céntrico ha solo 5 min del centro de andarles la vella. La instalaciones limpias y se respiraba tranquilidad. Aunque por la mañana se escucha el tráfico, ya que está en un calle importante. Lo que deja mucho que desear es el spa, pequeño solo 2 tipos de sauna y un jacuzi. Que si tienes que compartir es muy incómodo. Por lo demás, está bien.

據説是球星梅西開的酒店，在安道爾城步行街上，逛街很方便，門頭有點小但是設施一流。酒店背後有一家蘭州拉麪館。

Dans l'ensemble, un très bon choix à Andorre. Les plus: - emplacement central, au cœur de l'avenue Meritxell - chambres récentes, spacieuses, excellente literie - salle d'eau très bien (double vasque, miroir grossissant, WC séparés...), baignoire balnéo et douche parfaite - restaurant ”Coure” excellent et personnel attentionné - espaces communs très beaux et fonctionnels - personnel d'accueil avenant Mais quelques points à améliorer pour atteindre le 5/5: - pas de cafetière, bouilloire, ni de bouteille d'eau de bienvenue - penderie design mais vraiment pas pratique - isolation du bruit perfectible, on entend beaucoup la rue - manque un guide de bienvenue (utilisation de la baignoire et douche, des lumières, services proposés par l'hôtel...) - petit parking, mais possibilité de se garer dans un parking partenaire - impossible de réserver une chambre double sur internet si on vient avec un bébé, chambre triple automatiquement attribuée et prix très cher (surtout au regard de l'utilisation du lit supplémentaire pour un bébé...)...Pour éviter cela, contactez l'hôtel par téléphone ou mail et réservez une chambre double. - hotline Pierre et Vacances payante 0,25€/min. Appelez plutôt l'hôtel directement. Je recommande cet hôtel: un très bon choix à Andorre la vieille.

Reception: Majority of staff were mostly courteous, however did not always greet upon arrival and did not always acknowledge you while you waited. Room / facilities: Room number 417 is on the 4 floor and is clean. It overlooks the city and has a road and views of the flowing from your balcony. The self control air conditioning is somewhat confusing to operate, but did the job. The room had a balcony with a door that opens fully enabling guests to go outside. The room has a bar fridge, safe, older style flat screen tv, euro style memory foam pillows, (that i found terrible and left me nursing a migraine after the first night). Queen bed, sofa bed, table and chair, hanging area and luggage shelf. The bathroom had a shower/ tub combo with a multi purpose shower head. Day 2, the 168 kids arrived and the noise escalated from a tranquil setting to a wild playground. Kids played in the hall, yelling screaming, opening and then slamming their and friends room doors, knocking on unknown doors and running (mine). Some kids were polite to apologise when they realised they had the incorrect room. Reception were requested to intervene at least 7 times (face to face and via the phone), however this only sometimes restored the peace for a short period. The student teachers/ supervisors were nowhere to be found to settle the children. Not an ideal situation to be in for a relaxing stay. Parking: is available at an additional cost of €21 (at the time of my stay). The car park is very tight to maneuver around. Wifi: Complementary and good speed password required, this did slow dramatically once the 168 kids arrived to the hotel and were using their devices. Conclusion: Excellent position. River views Comfortable rooms. Right in the center of town. Letdowns: Kids permitted to stay and guests not provided this information upon checkin. Adult guests could have been allocated other separate floors and the children on other exclusive floors. Location / Nearby: Centre of the city and all its offerings. Letdowns Rushing water noise can be a bit much for some. Hotel not advising guests of the imminent arrival of 168 children and the accompanying noise. Getting to hotel: Best use GPS. Be aware of the last roundabout prior to the hotel and the 5th exit that goes down just to the right of the main road/bridge. its very easy to miss. The hotel name and parking signs are only visible when your 5 meters from the property. If arriving into Barcelona airport and drive to Andorra, do yourself a favour and turn off “tolls” on the GPS, the drive has spectacular scenery, and is only marginally longer and you will save €30+ in tolls.

Very comfortable hotel in a good location right in the centre of town and also literally a few seconds away from the coach stop for the buses to and from Barcelona airport which was really useful, particularly when arriving late at night like I did. Rooms very well appointed, bathrooms good with powerful showers. The staff were all very friendly and helpful, and unlike the reviewer below, my experience was that they all spoke English very well.

I know that a review has to be balanced, and therefore it is probably best to start with the positives. The hotel location is spectacular, the swimming pool is decent and the grounds are well kept. Upon arrival, the reception staff were friendly and helpful. After that, there are huge problems with the hotel. The room is tired looking, with a slight musty smell and decor in need of an upgrade. The bed is an old wooden number that has seen better days and creaks like a pirates galleon. The room is boiling hot, with no functional air control. It has, thus far, been one of the worst nights sleep of my life. However, the main thing to avoid is the restaurant. For dinner, the kitchen serves a grand total of 5 dishes - 3 starters and 2 mains (pork and salmon - vegans should count themselves lucky not to be catered for). For starter, I had a ‘focaccia’ that was essentially a thick, tasteless doorstop bread of the type my bad grammar school used to serve to keep us sedated. This was covered in a layer of greasy cheese-adjacent substance and what could generously be described as ‘ham’. My wife had a goats (‘gods’ according to the menu, though what kind of benevolent deity would have inflicted this meal upon His children remains to be seen) cheese parcel. The parcel was about as well received as an Amazon Prime delivery that has been booted over next door’s fence. Onto the main, and the ‘pork’ was fatty and undercooked, served with a few slices of poorly fried potato that seemed to subliminally scream the word ‘sorry’. My wife’s salmon was an insult to a fishes’ memory - slimy and unappealing, tossed carelessly on some tired lettuce and a few beetroot cubes. The price of €25 per person may have been reasonable if that was the amount we were being paid to eat it. The most ridiculous part of the evening though was the service. About 10 waiters hovered around the dining room, a number that seems high until you realise that a separate team member performs each task. Drinks and bread was one waitress. Ordering food was a waiter. Delivery of the starter was another waiter. Another waitress collected the plates. Another brought the cutlery for the main. Another brought the main. Another dressed in a full bomb disposal suit delivered the bill. After a while it becomes obvious that it is a strategy to diminish responsibility through collectivisation - it’s like a philosophical conundrum- if a crap meal is served but no one actually served it, did it really happen? Unfortunately for us, the answer is yes, and I still have ten hours trying to sleep in this unbearable inferno. On this occasion, rather than ‘gods’ cheese, I suspect that both the meal and the room have been designed by the other guy…

This hotel used to be amazing under private ownership but now as part of a group it’s lost it’s charm, character and is sterile. The breakfast is double the price it was but very poor and limited. The dinner is a ridiculous price for what they offer which explains the dining room being empty the three nights I was there. Service is rude and non existent due to lack of staff. Worst - they now charge €15 per night to park. We are not in town this is middle of no where and a huge car park. Please, please don’t waste your money. This used to be my home in Andorra - I’ve stayed here 27 times in 4!years but for my next visit I will be staying somewhere else. Avoid.

El hotel muy bueno, cena y desayuno delicioso. Ubicado en un valle maravilloso, en el pueblito de Serrat. Destaco la atención del camarero argentino, Franco, que con una sonrisa permanente y excelente predisposición, nos hizo sentir como en casa tanto en la cena como en el desayuno. Gracias Franco!