Hotel berhampiran Centre Comercial Prat de les Oques, Les Escaldes

Dans l'ensemble, un très bon choix à Andorre. Les plus: - emplacement central, au cœur de l'avenue Meritxell - chambres récentes, spacieuses, excellente literie - salle d'eau très bien (double vasque, miroir grossissant, WC séparés...), baignoire balnéo et douche parfaite - restaurant ”Coure” excellent et personnel attentionné - espaces communs très beaux et fonctionnels - personnel d'accueil avenant Mais quelques points à améliorer pour atteindre le 5/5: - pas de cafetière, bouilloire, ni de bouteille d'eau de bienvenue - penderie design mais vraiment pas pratique - isolation du bruit perfectible, on entend beaucoup la rue - manque un guide de bienvenue (utilisation de la baignoire et douche, des lumières, services proposés par l'hôtel...) - petit parking, mais possibilité de se garer dans un parking partenaire - impossible de réserver une chambre double sur internet si on vient avec un bébé, chambre triple automatiquement attribuée et prix très cher (surtout au regard de l'utilisation du lit supplémentaire pour un bébé...)...Pour éviter cela, contactez l'hôtel par téléphone ou mail et réservez une chambre double. - hotline Pierre et Vacances payante 0,25€/min. Appelez plutôt l'hôtel directement. Je recommande cet hôtel: un très bon choix à Andorre la vieille.

Modern hotel in walking distance to spa, shopping, and restaurants . The superior rooms are above the river, shielded from traffic noise. Of, course, you need to like the sound of wild gushing water. The superior rooms have spacious tubs in addition to walk-in shower with rain fall head. Good selection of toiletry items, though some body lotion would have been nice. Ample breakfast choices, pastries, eggs, local cheeses, fruit, etc. However, nothing appropriate for brewing black tea. The water from the coffee maker is far from boiling, and there are neither teapots nor mugs to brew your tea. The waitress saw the point of the smallish coffee cups but couldn't help out. If you book via a platform and not directly in the hotel, there is a modest local tax to be paid.

Reception: Majority of staff were mostly courteous, however did not always greet upon arrival and did not always acknowledge you while you waited. Room / facilities: Room number 417 is on the 4 floor and is clean. It overlooks the city and has a road and views of the flowing from your balcony. The self control air conditioning is somewhat confusing to operate, but did the job. The room had a balcony with a door that opens fully enabling guests to go outside. The room has a bar fridge, safe, older style flat screen tv, euro style memory foam pillows, (that i found terrible and left me nursing a migraine after the first night). Queen bed, sofa bed, table and chair, hanging area and luggage shelf. The bathroom had a shower/ tub combo with a multi purpose shower head. Day 2, the 168 kids arrived and the noise escalated from a tranquil setting to a wild playground. Kids played in the hall, yelling screaming, opening and then slamming their and friends room doors, knocking on unknown doors and running (mine). Some kids were polite to apologise when they realised they had the incorrect room. Reception were requested to intervene at least 7 times (face to face and via the phone), however this only sometimes restored the peace for a short period. The student teachers/ supervisors were nowhere to be found to settle the children. Not an ideal situation to be in for a relaxing stay. Parking: is available at an additional cost of €21 (at the time of my stay). The car park is very tight to maneuver around. Wifi: Complementary and good speed password required, this did slow dramatically once the 168 kids arrived to the hotel and were using their devices. Conclusion: Excellent position. River views Comfortable rooms. Right in the center of town. Letdowns: Kids permitted to stay and guests not provided this information upon checkin. Adult guests could have been allocated other separate floors and the children on other exclusive floors. Location / Nearby: Centre of the city and all its offerings. Letdowns Rushing water noise can be a bit much for some. Hotel not advising guests of the imminent arrival of 168 children and the accompanying noise. Getting to hotel: Best use GPS. Be aware of the last roundabout prior to the hotel and the 5th exit that goes down just to the right of the main road/bridge. its very easy to miss. The hotel name and parking signs are only visible when your 5 meters from the property. If arriving into Barcelona airport and drive to Andorra, do yourself a favour and turn off “tolls” on the GPS, the drive has spectacular scenery, and is only marginally longer and you will save €30+ in tolls.

Very comfortable hotel in a good location right in the centre of town and also literally a few seconds away from the coach stop for the buses to and from Barcelona airport which was really useful, particularly when arriving late at night like I did. Rooms very well appointed, bathrooms good with powerful showers. The staff were all very friendly and helpful, and unlike the reviewer below, my experience was that they all spoke English very well.

Hotel bastante céntrico ha solo 5 min del centro de andarles la vella. La instalaciones limpias y se respiraba tranquilidad. Aunque por la mañana se escucha el tráfico, ya que está en un calle importante. Lo que deja mucho que desear es el spa, pequeño solo 2 tipos de sauna y un jacuzi. Que si tienes que compartir es muy incómodo. Por lo demás, está bien.

Excelente ubicación para aloj**** en Andorra a 5’ de todo y a la vez bien aislado, el personal muy amable! Volveré en mi siguiente viaje, sea por trabajo como este o por ocio, me he quedado con ganas de más Andorra.

Vraiment un formidable hôtel. L’accueil était exceptionnel le cadre magnifique le balcon super. Vraiment le séjour

This hotel used to be amazing under private ownership but now as part of a group it’s lost it’s charm, character and is sterile. The breakfast is double the price it was but very poor and limited. The dinner is a ridiculous price for what they offer which explains the dining room being empty the three nights I was there. Service is rude and non existent due to lack of staff. Worst - they now charge €15 per night to park. We are not in town this is middle of no where and a huge car park. Please, please don’t waste your money. This used to be my home in Andorra - I’ve stayed here 27 times in 4!years but for my next visit I will be staying somewhere else. Avoid.

El hotel muy bueno, cena y desayuno delicioso. Ubicado en un valle maravilloso, en el pueblito de Serrat. Destaco la atención del camarero argentino, Franco, que con una sonrisa permanente y excelente predisposición, nos hizo sentir como en casa tanto en la cena como en el desayuno. Gracias Franco!