Hotel berhampiran Maximum Escape Andorra, Les Escaldes

Reception: Majority of staff were mostly courteous, however did not always greet upon arrival and did not always acknowledge you while you waited. Room / facilities: Room number 417 is on the 4 floor and is clean. It overlooks the city and has a road and views of the flowing from your balcony. The self control air conditioning is somewhat confusing to operate, but did the job. The room had a balcony with a door that opens fully enabling guests to go outside. The room has a bar fridge, safe, older style flat screen tv, euro style memory foam pillows, (that i found terrible and left me nursing a migraine after the first night). Queen bed, sofa bed, table and chair, hanging area and luggage shelf. The bathroom had a shower/ tub combo with a multi purpose shower head. Day 2, the 168 kids arrived and the noise escalated from a tranquil setting to a wild playground. Kids played in the hall, yelling screaming, opening and then slamming their and friends room doors, knocking on unknown doors and running (mine). Some kids were polite to apologise when they realised they had the incorrect room. Reception were requested to intervene at least 7 times (face to face and via the phone), however this only sometimes restored the peace for a short period. The student teachers/ supervisors were nowhere to be found to settle the children. Not an ideal situation to be in for a relaxing stay. Parking: is available at an additional cost of €21 (at the time of my stay). The car park is very tight to maneuver around. Wifi: Complementary and good speed password required, this did slow dramatically once the 168 kids arrived to the hotel and were using their devices. Conclusion: Excellent position. River views Comfortable rooms. Right in the center of town. Letdowns: Kids permitted to stay and guests not provided this information upon checkin. Adult guests could have been allocated other separate floors and the children on other exclusive floors. Location / Nearby: Centre of the city and all its offerings. Letdowns Rushing water noise can be a bit much for some. Hotel not advising guests of the imminent arrival of 168 children and the accompanying noise. Getting to hotel: Best use GPS. Be aware of the last roundabout prior to the hotel and the 5th exit that goes down just to the right of the main road/bridge. its very easy to miss. The hotel name and parking signs are only visible when your 5 meters from the property. If arriving into Barcelona airport and drive to Andorra, do yourself a favour and turn off “tolls” on the GPS, the drive has spectacular scenery, and is only marginally longer and you will save €30+ in tolls.

Booked this hotel through Weekendesk. Yes, I know, I should have booked it directly but weekendesk's offer stated a welcome gift and free bottled water which were non-existent when we arrived. Such a scam, but probably not the hotel's fault. They should check their contract with weekendesk though if they have one. Anyway, Hotel's check in time is a bit late, 16h00. I'm not sure if it is the standard check in time in that area but it is the latest check-in time I've ever had with staying in hotels. We sent a message that we arrived early but the room was not ready when we arrived, which is understandable as they cannot promise early check in. Since we arrived early, the receptionist asked us to do a pre check-in. They don't have their own parking area. You would need to pay and get a card from the hotel which will give you access to the caldea spa parking area right across the street. Pre check in was fast although I find it unecessary for them to ask for identification from all the people that are staying in the room. Usually, in all the places i have stayed in, they would only ask for one ID. But again, maybe it is standard practice in Andorra, i'm not sure. After check-in, we parked our car and walked around the city then enjoyed the caldea spa. We went back to the hotel and was greeted by a male receptionist this time. He barely spoke english and an understandable french, but he was nice. He gave us the keys to the room which was located on the 3rd floor. The room though had two single beds eventhough we booked a double. So We had to ask the receptionist to change our rooms which he quickly did. Although they never offered assistance with luggage. Usually when there is a need to change the room, hotels would usually offer luggage assistance, but it's ok as we managed. Finally got the room with the double bed, and it was ok. Functional but not well kept. A bit dirty and you could see that it needs refurbishment. I see wear and tear all over and the small mirror's extending fixture was broken. Also, the air conditioning didn't deem to work properly as it was quite warm in the room so we just opened the windows. The room had no view and wifi was not very fast. I got disconnected a couple of times Which was frustrating. We had half board, and dinner wasn't very good. Not a lot of options and the food tasted like they were frozen or came from the can and were just heated in the microwave. i don't recommend eating there. Bed and pillows were decent and we slept well. Breakfast buffet was good with a lot of sweet and salty options. Although the staff were not really as helpful as the staff during dinner time. Check-out was fast although we had to go back to return The parking card and get our deposit back. They should just give disposable parking tickets next time to lessen the hassle. Overall, it was an ok stay. You get what you paid for, but wouldn't really recommend staying there as there are other better 4 star options in the city. Although it wo

Very comfortable hotel in a good location right in the centre of town and also literally a few seconds away from the coach stop for the buses to and from Barcelona airport which was really useful, particularly when arriving late at night like I did. Rooms very well appointed, bathrooms good with powerful showers. The staff were all very friendly and helpful, and unlike the reviewer below, my experience was that they all spoke English very well.

Modern hotel in walking distance to spa, shopping, and restaurants . The superior rooms are above the river, shielded from traffic noise. Of, course, you need to like the sound of wild gushing water. The superior rooms have spacious tubs in addition to walk-in shower with rain fall head. Good selection of toiletry items, though some body lotion would have been nice. Ample breakfast choices, pastries, eggs, local cheeses, fruit, etc. However, nothing appropriate for brewing black tea. The water from the coffee maker is far from boiling, and there are neither teapots nor mugs to brew your tea. The waitress saw the point of the smallish coffee cups but couldn't help out. If you book via a platform and not directly in the hotel, there is a modest local tax to be paid.

I went with a coach party from National Holidays. Apart from another coach arriving at the same time - which made thinga bit hectic at check in - everything was great. (the other coach only stayed one night). The rooms, food and staff were all fantastic as was the location. I cannot praise the hotel enough for making us more than welcome. I would go again either as an individual or as part oif a party.

Hotel has a good location, walking distance from center and main attractions but also in a quiet area. Personal was polite and respectful, offered a lot of information regarding our stay and were ready to address any complain we had. The room was very clean, same as the bathroom, also the view of the room was very nice, seeing the mountains in the distance. The bed was comfortable, had no issue to have a good sleep. Parking was free over the weekend. Overall a very good stay in Andorra, very good price quality ratio.

Hotel ini seperti hotel yang berkaitan dengan asing di China pada tahun 90an. Peralatan dan hiasannya agak lama, tetapi cukup bersih. Penghawa dingin kuat. Lokasi yang baik dan pusat bandar, sangat dekat dengan jalan membeli-belah komersial, sekitar 5 minit berjalan kaki, sangat mudah. Kami berumur 2 tahun dan 3 tahun. Kami bersikeras untuk menaik taraf bilik kami semasa kami mendaftar masuk di kaunter penerimaan tetamu. Nasib baik, ia tidak mahal untuk kurang dari 13 Euro semalam, dan kami tidak bersusah payah berdebat dengannya. Hasilnya, bilik yang ditingkatkan mempunyai tiga katil single.

We spent one night in Andorra during a trip mainly to see Barcelona. I chose this hotel because it was a good price, has a spa area and offered parking. The half-board option was also convenient so we wouldn't have to spend extra time deciding on a restaurant for dinner. It worked out really well! Check-in was a breeze and we learned upon check-in that our reservation included time in the hot tub in the spa area. We were expecting to have to pay extra for that, so it was a welcome surprise. Our room was spacious enough for one night and included all the amenities we needed (shampoo, soap, etc). The room faced a rushing stream which was perfect white noise during our sleep. We normally use a white noise app on our phone, but it was not needed this time. The bed and pillows were perfectly comfortable. The spa area was nice and we enjoying hanging out in the hot tub after walking around the town for a bit. Our reservation included half board. Dinner was from a fixed menu, but there were some good options to choose from and our meal was tasty. The server was not super friendly, but efficient. Breakfast had good options and variety and we were fueled up perfectly for our drive back to Barcelona for the rest of our trip. Parking is available for an extra fee in a lot down the street from the hotel.

Petit hôtel de montagne familial de deux étages, a un quart d’heure d’Andorre, simple et sans chichi mais propre et accueillant. On sent que cet hôtel au charme désuet est très bien entretenu. Il y a même un ascenseur. La dame à la réception est sympathique et fait l’effort de parler français, Chambre bien équipée. Bien chauffée, télévision avec les chaînes françaises. Wifi ok. Literie et oreillers de bonne qualité. Salle de bain fonctionnelle, a part la cabine de douche qui est vraiment tres petite.. le petit déjeuner sous forme de buffet est au prix de 9 euros par personne et les produits sont très bons. Nous sommes venus avec une WonderBox mais nous reviendrons avec plaisir car nous trouvons le rapport qualité prix tres correct.

El hotel muy bueno, cena y desayuno delicioso. Ubicado en un valle maravilloso, en el pueblito de Serrat. Destaco la atención del camarero argentino, Franco, que con una sonrisa permanente y excelente predisposición, nos hizo sentir como en casa tanto en la cena como en el desayuno. Gracias Franco!