Hotel berhampiran Burgerbad, Leukerbad

Spacious and very comfortable hotel. Friendly staff. Super location, 5 minute walking distance from baths and ski area. Big rooms. Delicious continental breakfast. Perfect for family vacation. We will come back again.

We were here over Christmas and it was perfect. Our room was large and had a lovely balcony. The bed was very comfortable and the bathroom was a good size and also very clean. It had everything we needed. Because it was Christmas there was someone playing the piano during dinner (He was excellent) and so we had drinks before which were perfect. This was both nights. Breakfast was also good. The lift is very small! One person and luggage only. The pool and spa were superb! The outdoor spa in winter is truly magical - such a special way to spend Christmas Day afternoon (so different to the sun and heat in Australia). Hotel is in a great location for walking anywhere in the village. Would definitely stay here again.

I have been in Hotel De France few weeks ago with my wife and my child. The staff was amazing and the hotel is definitely comfortable, very close to city center. Walliser Alpentherme Spa was spectacular. I really hope to visit this hotel again.

My husband and I recently spent 2 nights at Hotel Waldhaus during a two week hiking trip around Switzerland and we loved our experience! First, the property is lovely, well-styled, and well maintained. We were in a balcony room with an amazing view of the mountains. Our room was ready early (which was great after our hike from Grindelwald), it was nicely appointed, and very clean. We were on the 2nd floor which had a huge shared balcony with absolutely stunning views. Second, every single staff member we encountered was incredibly nice, kind, welcoming, and genuinely interested in making our stay special. I wish I had written down all their names so I could mention them individually (for some reason I thought I’d remember even though we stayed at 8 different places on this trip). You can tell this is a good work environment because of the staff’s outstandingly pleasant attitude. One person we interacted regularly with was Lorenzo, who took extraordinarily good care of us. Third, the FOOD! Both nights we took the fixed dinner menu and both nights were fantastic. I would consider the meals “special occasion” meals, that’s how good it the food was. The service was attentive and knowledgeable, great wine selection. During the meal Lorenzo and Joshua (a member of the family that owns/runs the restaurant) stopped by to chat with us about our day, our stay, answer any questions, and make sure everything was as expected with our experience. And it wasn’t “forced” attention - - it was comfortable and natural, and they both were genuinely interested in talking with us and ensuring that our entire experience was outstanding! I’m smiling just writing this review because it’s bringing back good memories! Thank you Waldhaus team for a wonderful stay!

Sad to share that what used to be a proud, classic 5-star Swiss hotel experience now is reduced to an overpriced mediocre experience, at best. Through my stays during the past 15 years, I have witnessed a hotel fading to become a worn-down average 3-star hotel without proper staffing or attentive service, but fighting to stay in the five star range – at least when it comes to pricing. How about a 40$ simple gin & tonic in the bar? After you had to walk over to the front desk so they could try to locate a grumpy bartender. Twice! Breakfast was slow, even we were the two only guests. Ordered fried eggs and it took at least 15 mins for them to produce it. Coffee was semi-cold all three mornings. In general, the staff has severe problems communicating in English, so expect confusion and misunderstandings. If you are sensitive to mold, well, you should definitely choose another hotel. The pictures speaks for itself, this is next to the bed. In general, the lack of maintenance of the hotel is very visible. If you try the outdoor pool, look out for screws in the deck which have popped out everywhere. The so-called Turkish sauna barely broke out a sweat, and the ceiling was black of mold. Leukerbad is quite hilly, so dragging your luggage around is not ideal. We therefore ordered transport by the hotel minivan at 8:30 to the bus station the day before departure, to make our connection for journey back home. The transport was confirmed twice by the front desk. Checked out at 8:15 and sat down waiting for the transport, nobody came at agreed time (come on, this is Switzerland, right?), minutes went by, our bus was departing soon, went to ask the front desk, she was sorry, but the portier had took off with the van filled with luggage for a group that was departing later. No one could not drive us. She had no other suggestion, so instead of calling a taxi or try to help us in another way, she just continued doing nothing and yelled it was not her fault. We ended up running through the town with our bags and made our connection in less than a minute. A good advice; pick another hotel in otherwise amazing Leukerbad. Les Sources Des Alpes can no longer defend their stars – neither price. A 3-star at best.

A notre arrivée on a été rappelé à l'ordre que nous devions payer un parking + ou - cher selon ou on laisse la voiture ! La piscine n'invite pas à la baignade, l'eau y est verte et nauséabonde ! nous avons renoncé au SPA ( il fallait payer en +) et que dire des chambres....elles sont grandes et spacieuses, mais: moquette tachée, bugs écrasés sur les murs, le sol de la terrasse éventré. La literie est bonne, mais il a fallu du temps pour se doucher, il n'y a aucune pression dans la douche...point très positif, le petit déjeuner est très frai bon et varié Il faudraitpas grand chose a cet hôtel pour qu'il redevienne un bel hôtel, mais c'est vraiment l'Overlook hôtel de Shinning....