Pengguna Tetamu
2 Januari 2024
I stayed at Hotel The Lodge Heverlee, a few weeks ago. I was VERY disappointed. First, I noticed that the sink had no drain cover. No big deal, but not a very sanitary look. Next, I set the AC and went to sleep. This was the first night's sleep after 36 hours of flying and driving. The fan went on, but in the morning the temperature never moved. It was as high as 25 degrees. And lastly, the floor was disgusting. This is my right hand (thumb near the card) pressed against the floor on ONE tile wiped with my towel. This means I tracked though this muck, dragged it to bed with me, and slept in it. Either the floor had never been cleaned in a long time, or floor dirt from every other guest suite in the hotel was also wiped on this floor. Either way, I'm disgusted. Normally I don't write such public negativity, but I have tried the front desk and emailing with an unsatisfying reply. So, now this.
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