Hotel berhampiran Unique Gift Shop, Lihue

I hate to give a poor review, but I want to make people enough information to decide for themselves. Pros: The location was great (about a 5 minute drive from the airport and a 5-10 minute walk to a number of restaurants and an ABC store). The 2 bedroom condo was spacious and had 2 full baths and 2 lanais. The stencils on the walls were charming. Cons: If you are a neat freak you might want to look elsewhere. The tile floors were not very clean. I tried to wipe down the floors in the main living area, but we still ended up cleaning our feet off before putting our shoes on to leave. The bathrooms were reasonable as to cleanliness. Another thing to consider is that our unit didn't have central air. There were 3 window units (1 in each bedroom and another in the living area). They operate on a timer and they are loud so it makes it a little hard to fall asleep.

Honestly, I had high expectations for this location. I did get an email after I booked this hotel that there would be inconveniences from certain construction work. When I arrived the property is beautifully manicured. Staff were friendly and cordial. At my room I walked in and no bed. Wasn't the same picture as what was on the web site. Just a couch but thought there was a next room. Nope. Turned out it was a ”Murphy bed” Never slept in one, wasn't shown how to get it out of the wall. but I figured it out. Danger, It is heavy and for someone a bit more disabled, if it did fall on me, there would be no one around to help. First you have to remove all the couch pillows (all of them). then you have to re-arrange the two coffee tables to the side of the room. You pull down on the small knobs and hold the bed with your shoulders while you lower it. You will have to reach up with your arm to bring the iron rod over the end of the bed. This rod is the brace footing for the front of the bed. You must do this before it is lowered to the floor. After that, you can untangle the mattress. The pillows are in the closet so you have to fetch them. I was worried it would be another futon experience, you know hard uncomfortable. For me, because I am disabled, It would of been nice to have assistance. The phone in the room was difficult to figure out and did not work properly. When I finally got a line to the valet the intercom sounding voice was hard to comprehend. I couldn't call using my phone because there was no cellular service from my room. Overall, the hotel is dated. A once magnificent hotel when built is aged, carpet aged, furniture aged. I hope the upgrade includes a total hotel refresh and just not the pool area. I would recommend they put in the description of the rooms it is a murphy bed. To me personally, this was not acceptable and I worried about my own safety while manually moving a large wooden wall panel down that was heavy. I wouldn't book this room if I had known. I don't know how many rooms at this hotel had murphy beds, but please mention this in your room descriptions. I would rather see a regular bed frame in my own opinion and my own wellbeing because I am disabled. Secondly, when swimming my room key got lost. I noticed it when I was deep into the hotel at my room. There are no service phones anywhere on my floor (3rd) to call for help. Remember, no cellular service. I had to re-walk to the other side of the property to the reception desk to ask for replacement key. They wouldn't give me a replacement unless I had a physical ID.Everything was in my room. I walked back to the other side of the property back to my room.Security met me at my room to open my door so I can go in and get my DL. Is there an alternative way to get replacement keys like face recognition on your phone, implement remote key from your app (hilton does) or a better method? Not recommended for people with disabilities if there is a murphy bed. Beautiful proper

My husband and I just returned from the peaceful, tropical Royal Sonesta Resort. We technically had a pool view, however, our room also had a lovely look at Kalapaki Beach. Our room was in the Ha’upu Tower and I would totally recommend it. The room was a good size( 450 sq. ft.) and the bathroom had a very large, recently remodeled shower, sink and floors with beautifully scented bath products. First, the amenities: we used the jacuzzi ( there are many), and the pool daily. We did not find the pool to be lukewarm, as some have said. Perhaps either the heater was fixed or the warm air had heated it sufficiently. The gym was in the process of a remodel, so the equipment was moved to one of the ballrooms. There was a very good selection of weights, equipment, machines, etc. The room temperature was pleasant and everything looked clean. The gift shop( Lamont’s), was very large and had a great selection of food, drinks, lotions, souvenirs, clothes, etc. with everything looking to be of high quality. Next, the food: Duke’s was so good, we ate there twice! We had mac nut and herb crusted fish, kalbi ribs, teriyaki chicken and hula pie for dessert, among other items. While we did not eat at Kukui’s, we did get the wonderful Kauai coffee to go and they allowed free refills until 1000 am. Nice! We really felt the Sonesta had the “Aloha” spirit and found the employees, whether it was housekeeping, front desk, maintenance, etc. to be kind and helpful. And speaking of housekeeping, they will clean your room daily, if requested-they did for us!😀

В целом неплохо , но не за 177 000 (1777$ ) за 4 ночи , и в номерах все таки грязно, убираться со второго напоминания . Завтра вкусный , но умоляю добавьте яйца или сосиски и рыбу . Одни углеводы

We went here twice for breakfasts during our stay in Kauai........can't beat the food, service or prices! Both times we were seated immediately even though the restaurant was very busy. My French Toast and Sausage was good (ordered it twice!).....they were out of the sweet bread that was supposed to be the main ingredient, but all was fine with the usual white bread. My spouse tried their pancakes and omelets........both with Spam as his side dish..and he enjoyed both. The servers use carts to set the tables/deliver food/clean tables........VERY quick & efficient! Definitely a very popular spot for locals!!!!!!!

This is a good resort if you can get a reasonable rate, which we did. If you book directly through the resort the prices seem high for the value. One of the jacuzzis did not work and the other one was quite crowded during our stay. The location was good and reaching all areas of the island was easy and convenient. The lounge had good service, drinks, food and entertainment nightly which was a good plus. We found the staff to be very helpful and polite. I would think this resort would be good for families. The rooms are a little dated but it appears that upgrades are being made. The rooms really need a sheer curtain on the sliding door to the lanai. We found the big wooden plantation doors that you slide close to be bothersome and clumsy. We would stay here again due to the great staff and welcoming service we received.