Hotel berhampiran Lijiang Ancient Town - South Gate Square, Lijiang

Perkhidmatan ini sempurna dari saat anda mengesahkan tempahan anda sehingga anda pergi. Mereka memastikan semua soalan dan permintaan dikendalikan secara proaktif. Bilik-bilik adalah betul-betul seperti yang digambarkan, dengan suasana seni bina tempatan yang hebat namun sangat hangat dan selesa. Bilik mandi sangat bersih dan bebas bau, isu biasa di bandar lama. Mereka juga sangat berhubung dan boleh mengesyorkan restoran dan bar. Sudah tentu pilihan utama saya untuk perjalanan seterusnya!

Fantastic stay! We booked 3 nights, so the hotel provided free shuttle from Lijiang Railway station. The hotel has afternoon tea time from 2-6 pm while after 8-10 pm, there is also fire session for night tea. Our families are really happy. Breakfast is local noodles which is good; we have 1 day to leave hotel early, the hotel staff even prepare packing set of milk and crackers for us. Appreciated very much.The room is clean and like provided in Trip.com. Just only comment for drainage to fix. 6th floor hotel has really great view to see Jade Dragon Snow mountain especially on a sunny day. Hotel staff are really helpful and nice. Overall we are very happy with hotel staff, nice room and many hotel activities.

Menginap 3 hari yang sangat selesa! Pemandangan gunung sebaik sahaja keluar. Sangat dekat dengan Lijiang Old Town dan Gunung Salji Jade Dragon. San Jin sangat comel!! Malam itu juga nampak bunga api dari sebelah. Sarapan pagi pun pelbagai.

This place just blew me away. Smack in the middle of Lijiang old town, beautiful architecture and 6 star service all the way! The room amenities are on par with 5 star international hotels. Soft fluffy towels and bedding, a deek soaking tub, quality amenities. Our personal concierge Rui Rui is a beautiful and sweet local Naxi girl who arranged everything from pick-up, show tickets, dinner recommendations, and tips for where to go etc etc. Amy the restaurant manager provided amazing service and delicious food and drinks, and makes the best coffee in the entire Yunnan. The afternoon tea is a must do. The garden is a menagerie of animals. There is also a special furkid at reception to greet you when you arrive. Also you get the best view of old town from the restaurant . We will definitely be back soon!

It was good, gave us free upgrade. The room is well equipped, with smart home system and a big tv. The laundry room is located at first floor with washing machine and dryer each. The staff was very nice and helped me with my problems throughout my stay. It was lovely that one staff would greet us every time when he saw us going out or coming back to the hotel. Really recommend to stay here!

Stayed here in end Aug where there wasn’t much snow cap on the mountains and a lot of clouds blocking the mountain peaks, but I’d say that the room view is still really nice because there’s sun, lake, mountain, clouds all in one! What we appreciated from this hotel: 1. The views: on day 1, we had afternoon tea (complimentary with our booking) and just enjoyed the view. We also tried to catch sunrise from our bed, and also enjoyed the view over complimentary breakfast at Level 1. 2. The service: this is the most supportive service we’ve ever had among all the hotels in China and other countries we have been to. - transport: They helped us to schedule complimentary pickup transfers from Lijiang train station to the hotel on our first day and from hotel to Lijiang Sanyi airport on our last day. - Taobao: They also helped me a lot with my many Taobao orders, across communicating with the delivery people, collecting (1x a day) from the collection point, returning some items as they weren’t fitting, applying for refund as my parcels still didn’t arrive on the last day etc. - other advice: getting used to higher altitude in Lijiang, how to use the washing machine & dryer, recovering from diarrhoea, whether we can still visit Lijiang Ancient City at night - other hotel items: gave us makeup remover and cotton pads when we had our photoshoot etc. - food: packed breakfast for us when we had day tours that started from 6am and asked us to pick our breakfast if we’re eating at hotel a day before. - housekeeping: they’d ask us if we’d like housekeeping when we waited for our didi to come. For the 6am day tours when reception wasn’t open yet, we texted them for help to tidy the room and we came back to a tidied room when we returned. ⭐️⭐️⭐️⭐️⭐️ Super comprehensive service, we highly appreciated this. 3. Toilet: this toilet has a bidet! We were pleasantly surprised by this. While the area around the hotel is generally still developing, to which one of our Didi drivers said there was growing interest in real estate around the area, among the 3 hotels we stayed in Yunnan so far across Kunming, Dali and Lijiang, this is the best one we have had 😊

The room was extremely clean and spacious with 2 queen sized beds that can easily sleep 4 adults. Nice hot tub in the balcony with both cold and hot water taps, can adjust to your preferred temperature. We were entertained by the voice control of common appliances in the room. The hotel breakfast and welcome tea break were delicious, and we could enjoy a beautiful view of the mountains while having our meal. All the staff we met were very pleasant and enthusiastic in welcoming us and making our stay an enjoyable one. A special mention to hotel staff Ava who helped us collect our laundry from the dryer and sent it to our room while we spent our day outside the hotel. Free laundry service at the hotel too, just have to diy. Overall great experience during our stay here, will strongly consider staying here again for a next visit to Lijiang!

Cleanliness: room was slightly dusty. Spiders and insects in the room, but expected because it has many oriental decorations that require constant cleaning to prevent dust accummulation. Location: convenient, it’s of walking distance to the north gate, easy to stroll around to different parts of the ancient town. Service: I have never given a bad review for the service attitude of any accomodations which I’ve stayed at in China, but I honestly think that the service here is mediocre and more reactive than proactive. They fulfil the basics of bringing your luggage up to your room, giving directions to the laundry and breakfast areas and arranging for pick up from the station to the hotel for a stay of at least three consecutive nights. I cannot speak for all the service staff, but the service staff that mainly tended to me during the stay definitely needs to be improved. He was helpful when I needed help for the laundry setting. However, when I needed help with booking tickets to snow mountain (I’m a foreigner and do not have a local number), it was a rather frustrating experience. He shared that the booking of tickets to Yulong Snow Mountain can be done 3-4 days in advance, and he could help me when I arrive at the accommodations. When I arrived, it was 4 days in advance but he was rather nonchalent and did not manage to help me secure tickets for my intended date of visit and had to eventually rely on the tour group to help change dates. The night before the tour visit, I had to reach out on wechat to ask about when and where the meeting point is for the tour. Even after the tour, I even had to ask several times to pay for the tour tickets as he had helped me to secure the ticket to the glacier park cablecar eventually. I had already shared that I could not transfer money on wechat and could only do via scanning his wechat/alipay qr code or vice versa. I feel that given that you guys are located in Lijiang and located near to Jade Snow Mountain, you should have encountered other customers who need help with the booking and this shouldn’t have been such a stressful tour booking experience. Amenities: they have two all-in-1 washing machine and drying amenities which was rather helpful. In the original room which i had booked, the air con leaked at around 10pm+. I texted the service staff on wechat and another staff came 5-10minutes later to check. This staff said it’s normal for the air con to leak at times especially if it’s blocked. After checking, he offered to change rooms for me. He helped me to move my luggage to the new room. There was no form of apology by any of the staff on the day itself when the incident happened. It was only on the next day when I requested for check-out transportation services to the railway station for the following day, where the staff who mainly tended to be apologised for the aircon leakage and offered complimentary transport services to the railway station. I’ve stayed in many accomodations in Yunnan but this was the most disappointing stay thus far and I will definitely not be back again.

Saya datang ke Lijiang kali ini khas untuk Banyan Tree! Pokok wisteria yang indah, bunga begonia yang menawan, bunga pear putih bersih, bunga sakura merah jambu yang mekar, pokok willow yang melambai... Terlalu cantik! Perkhidmatan di hotel mewah ini memang tidak perlu diperkatakan lagi, terutamanya Elin di kaunter hadapan yang membalas mesej dengan pantas dan memenuhi setiap permintaan. Terima kasih banyak! Bufet sarapan pagi juga sangat lazat, terutamanya beberapa jenis dim sum. Walaupun sedang berdiet, tetap tidak dapat menahan diri untuk makan lebih! Jika ada kekecewaan, mungkin tilam dan bantal terlalu lembut, tetapi boleh ditukar di kaunter hadapan. Banyan Tree sememangnya berbaloi untuk datang lagi beberapa kali. Lain kali saya akan bawa keluarga!

The hotel is very clean and located very close to the ancient city of Lijiang. The room is equipped with projector and TV subscription! You can watch your favourite drama after dinner in the hotel =D. Around the hotel has few shops that offers many local snacks! Be sure to try out =D