Hotel berhampiran Iglesia Ni Cristo - Lokal ng Liliw, Liliw

Me and my girlfriend booked a room for 6 days. She chose this resort because it was not far from her residence and across the street from Kamay ni Hesus. What do you expect during a pandemic? When we entered the room, it was not maintained, clean or even prepared for guests. However, there was a welcome card on a table with me and my girlfriend's name written on it. This told me that staff had entered the room prior to our arrival. The refrigerator was not plugged in, the TV was not working properly; had to unplug it and plug it back in the electrical outlet to turn it on, the room was dusty, dirty, had fly wings on the furniture and reeked an odor of YUCK! Now when I complained, the staff was very attentive and sent a cleaning crew there ASAP but this should have been done prior to any guest arrival. So me and the misses took a tour of the resort and it was run-downed. It was not kept up to par as a resort should be in my opinion. The best part of the resort was the pool/bar area. There were many people coming and going; I guest for a quick getaway. I wont mention zip-lining and/kayaking, ahem. It rained for two days, therefore, we couldnt swim and afterwards, staff drained the pools. So me and the misses found a small recreation area that had billiards and a ping pong table and made the best of it. The next day we returned to play billiards and the balls, and pool sticks were gone. What a way to treat the guests, who could not use the pool. I didnt even complain to staff, I was so happy to be in the company of my girlfriend and spend quality time with her. Now, were both scratching from rashes on our skin. ***!!! OH by the way, the resort had a safe and telephone in the room that did not work.

low budget hotel.

The location is good. The room is clean. The buffet breakfast is also good. I booked 2 superior rooms for overnight stay on May 6 to 7. We encountered 2 incidents that happened when we were already on our deep sleep because we came from a long travel and was really tired, but was disturbed when a hotel staff knocked on our door at around 12:30 AM asking us if we ordered mineral water which we never did. And the other incident happened on the room of my brother wherein they were already sleeping but disturbed by a call from the reception around 1:00AM telling them if they are expecting a guests/visitors because there are visitors in the lobby but my brother didn't expect any guests . It was our first time to stay on this hotel and we were expecting a good and right service but unfortunately we experienced this kind of incidents. We also encountered problem on 1 superior room wherein TV is blurred and the aircon is not cold . They change the room to 1 single bed and just add a bed on the floor which for us is a downgrade.

I am from the U.S. I was there visiting friends in San Pablo.I stayed a month. The facility is directly on Sampolac lake, Very beautiful building with nice rooms with large shower and pool. I was the only guest as it was not tourist season. Made to order egg breakfast tasty, but not fancy. I did have to ask that the hot water be turned on. Internet was marginal at best during that time. Cleaning staff of young people very friendly. They did a good job. I seemed to get a nice discount and asked to pay when I departed. Very trusting. I will look forward to staying there again.

The staffs are friendly. Thank you.