Hotel Lille dengan Gim

Spacious room, sufficient for two colleagues. Thoughtful amenities, provided additional pillow options, as well as turndown service. Good strong coffee with Nespresso machine. WiFi wa rather intermittent, kept getting disconnected during zoom online meeting but otherwise able to do emails. Short walk to conference venue (Lille Grand Palais). Limited food options nearby, often walked to Lille Flandres side or Town Centre for meals. Service was very responsive, some housekeeping staff were able to speak English. Nice touch at the end with door chocolates upon checkout. Overall a good experience.

*Hotel rooms are very old compared to other Novotels! * Reservation was made with the child, but they did not prepare the sofa bed. They prepare it in other novotels. *They charged breakfast for the child! Normally the children should be free in Novotels!! I paid 18€ extra!!

Book this hotel because we had a train at 6am and it was next to the station. We had an issue because we booked for 4 persons (2 adults and 2 kids). But at the hotel, they says we only booked for 2 adults and they asked us to pay additionnal fee for extra people. The issue was between the booking platform and the hotel. I don't know how but somehow the commnication between them was incorrect. And it was to the customer to pay again because of the mistake between them. And the hotel was telling us that we were cheating, trying to go with 4 people and paying for 2 which was wrong.

The hotel is located just across from Lille Europe train station. It is perfect for overnight stay to catch early morning train. During the stay, the gym was broken, which was not a good sign. In addition, although the room is quite comfortable and clean, the quality of the bathroom can be improved.

Très calme, très serein, très belle restauration. Et la cuisine délicieuse.

We were assigned an accessible junior suite though we didn't request an accessible room.. The bathroom was half finished and the wiring was not completed with the switches for the separate toilet and bath located in the doorway. There were signs pasted on the door to the toilet and the door to the shower stating that the hotel offered its apologies for the inconvenience! There was a workman's support pole found under the sinks which had to be removed by the technician when we complained. There was not a single hook, clothes stand, towel rack or rail anywhere in the bathroom, toilet or room. The hotel staff explained that they would send a technician a second time to drill hooks in the bathroom, we didn't bother since we were staying only 2 nights and didn't want the dust. The shower glass in the shower stall could not contain water within the stall and the floor became wet after we showered. Location wise the hotel is perfect and the staff were polite. Breakfast was a mix of hot cooked food and the usual cold cuts, cheeses, breads, yoghurt, fruits and juices. The breakfast room changes to a bar at night which serves affordable and nice cocktails.

The staff members were so nice. However, when I asked them to help keep my luggage, they just opened a room door for me and asked me to put my luggage by myself, and when I wanted to get back my luggage, they asked me to take it on my own without even looking at what I was doing. I think they should at least give out a tag or something and mark down our luggage, what if someone comes in and steal the luggage?

Localisation parfait accueil sympathique et personnel agréable et arrangeant très agréable. Le petit déjeuner est convenable.

With a stay at Hotel & Spa Oceania Lille Les Augustins in Lille (Lille Centre Ville), you'll be a 2-minute drive from Zenith Arena Concert Hall and 8 minutes from Pierre Mauroy Stadium. This hotel is 0.5 mi (0.8 km) from Saint-Maurice de Lille Church and 0.5 mi (0.8 km) from Saint-Sauveur Church.Enjoy a range of recreational amenities, including an indoor pool, a sauna, and a fitness center.Continental breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.Limited parking is available onsite.Make yourself at home in one of the 87 guestrooms. Complimentary wireless internet access is available to keep you connected.

Vriendelijk personeel, rustige omgeving in een drukke stad. Enige minpunt is het ontbreken van een minikoelkast in de kamer, voor de rest tophotel!