Hotel berhampiran Hôtel d＇Hailly d＇Aigremont, Lille

Chambre louée dans le cadre d'un déplacement professionnel. Hôtel calme et très propre, personnel aimable et accueillant

The hotel was in a great location, however, the entrance always had one or two beggars. It was very clean and the staff were lovely. We were very disappointed by the size of our room. We booked a double room, but it did not look like any of the photos of the featured double rooms. It felt like a prison cell. There was no wardrobe, just a few coat hangers on a rail. No drawers, so we had to live out of our suitcase. The window was tiny and the view was of a grotty courtyard, and windows of other rooms. On our first night there was a constant dripping noise. This was rectified on the second night as some workmen appeared to release some water from the roof. The bathroom was lovely and quite modern, but the shower wasn't great. It was supposed to be a water saving shower, but it felt like you were showering in a mist of water. I would stay here again, however, I would specifically ask for a larger room with a much bigger window and better view. I don't usually make bad reviews, I just like to be honest. I felt like we had just been pushed into a rubbish room as we arrived late in the evening.

We had a horrible experience with Mama Shelter Lille. We got stranded in Lille so booked last minute, which was only possible through *********** with prepayment. When we arrived late in the evening with our children it turned out there was a very loud dance party going on in the hotel, reception area and bar. Our rooms would be just above this. One member of reception staff laughed with us for being so stupid to prepay, said there was nothing to be done, and continued chewing gum and slopping on his chair, smirking and oggling the party-goers. It was like standing with the children and our bags in a very loud and sleezy night club, and I stood there for an hour with the basses banging on my ears while his colleague did try to fix things, but he couldn't contact anyone from the hotel or do anything or wasn't allowed to do anything at all, except in the end find us another hotel because by then it was after midnight and I couldn't book anything else anymore. Tried to call them several times today about my refund, but no one picked up the phone. If you want to try sleeping in a loud night club with funky furniture, this is your place. If not, or if you are traveling with children, best to stay away. It's not for you. Wish we knew. I am still trying to get my money back...

Les fenêtres sont pas isoler il font passer un froid de ouf

We chose this hotel on cost, but it turned out to be very well-located, an easy 10-minute walk from either Lille station and the city centre (Grand Place), and even closer to the old town. The hotel is clean and functional, with all the basics: comfy bed, tiny but well appointed ensuite shower-room, small desk and surprisingly comfortable chair, blackout blind on the window... Breakfast was the usual cold buffet items: cereals, fresh fruit, yogurt, cheese, breads, croissants, preserves, plus juices and hot drinks. All high quality except the whole apples (there was fruit salad too), which were dull and several were bruised - both mornings. Wifi was good both in our 4th floor room and in the breakfast room. Staff were rather dour, and not quite on it clearing breakfast detritus, for example, but that was fairly minor issue for us. But it was the location which made it special - just round the corner from Rue du Gand, a pretty cobbled street full of eating establishments and gateway to both the old town and the main centre.

Accueil parfait Bon emplacement Propre Endroit très calme et bien insonorisé

The hotel is excellently located opposite the main train station where the Eurostar arrived. The area was very quiet and also within walking distance to pretty much everything we needed to see so we walked everywhere and never needed public transport. The lobby of the hotel is cosy and very welcoming and the people at reception were friendly and very accommodating. The room was nice and the beds very comfortable. We didn’t have breakfast at the hotel so cannot comment on that but we enjoyed our stay and would stay here again.

Hotel yang sangat bagus dengan sambutan yang sangat mesra, suite ini sempurna dengan jakuzi, bar mini penuh dengan produk tempatan, dan diletakkan di pusat bandar Lille, terdapat hanya kelemahan kecil pada tingkap di mana paras penebat tidak sangat atas tetapi Segala-galanya adalah sempurna

Once we located it (I would recommend NOT USING GOOGLE MAPS) it is very well located using Opera House and Apple Store as landmarks and it is close to Lille Europe. Whilst the rooms are small and the lift even smaller it is not any different in size to any other city centre hotel I have stayed in. The staff were friendly and accommodating and the breakfast is perfectly adequate with freshly squeezed orange juice (you do have to request this it is not left out in the buffet area). Certainly had no complaints and would stay here again. My only small complaint is an a typical English tea drinker that the basic Thè was not available but this is a small ****** on what is otherwise a good value for money stay.

Séjour très agréable du 17 au 18 mars. La proximité de la gare est un avantage évident. Accueil de journée ou réception de nuit impeccables. Contacts, avant et pendant le séjour pros et sympas, l'équipe semble dynamique ! Nous aurons plaisir à revenir lors d'une étape lilloise.