Hotel dengan Pengambilan dari hotel di Lincoln District

地理位置不錯，就在河邊，河對面是林肯大學，離市中心也很近，坐船、吃飯、逛街都很方便～酒店服務還不錯，早餐種類算多了，畢竟是希爾頓旗下的～但是設施是真的老了，地毯已經老的洗不乾淨了，酒店該考慮重新裝修升級下了～圖片是周邊環境，不得不説，林肯這座小城很安逸舒適～

We'd booked a table at the restaurant with friends and decided we'd stay over. Booked well in advance. Now the room was nothing to sniff at. It was neat and tidy and the bed was comfortable. The fan however was about as much use as an asthmatic ant blowing through a straw, this didn't help on one of the hottest days of the year. That's where the good ends. When we checked in we were behind a couple who were a little older than ourselves and had a stellar service from the reception man. He asked if there was anything he could do, he asked if he could book them a table at the restaurant, and he asked if they needed a taxi anywhere, he was genuinely awesome and courteous. Our turn to check in arrives. We're a professional couple in our early 40's and our friends behind us are the same. As soon as we got to the desk the smiles faded and the friendly demeanour disappeared. He kept on informing us that he needed the card details of the card we booked with in case we 'trashed' the room. He mentioned this over and over again must have been close to 10 times and he kept saying that it was because he's had trouble with groups before and he wanted to be able to charge us for any damage! He also said it's because the price of the room (that we had pre-booked) may go up overnight, we'd never heard of this before and protested this quirk but he wasn't in the mood to chat about it. He never told us about the hotel. Never asked if we wanted a table at the restaurant. Never even asked if we were OK. Horrendous service. Come the morning, Leanne was on duty. She was a breath of fresh air. She was mortified at our treatment and promptly gave us all the information we needed to complain, she was kind, courteous and frankly everything that the chap the night before wasn't. Just because a group walks in, it does not mean we are trouble. We were pre-judged and made to feel lower than second class which for a group of medical professional friends enjoying a reunion was frankly appalling. ** UPDATE ** We highlighted all of our issues to the member of Leanne in the morning who said when we were able, to make a written complaint but that she would deal with it personally. Email sent to Damons head office for the complaint. The reply from Stuart Carey who is apparently a Director of the company is frankly appalling, dismissive and rude. He mentions that a complaint should be sent promptly and that complaints that aren't, are not taken seriously. We emailed 4 working days after our stay as we were on holiday and believed it was being handled by the lady we spoke to. His email goes as far to say that myself and my group are nothing short of liars and that because it was not dealt with at the time they aren't too bothered about it. Steer well clear of this place.

Stayed with my husband on 6th-8th March 2023 while in the area visiting family. I'll start with the good. You couldn't get a better location in Lincoln, the hotel is right opposite Lincoln Cathedral which is beautiful and definitely worth visiting. The Castle is a 5 min walk away and is a must! The Victorian Prison and the Medieval Wall Walk at the Castle are also a must and its a pleasant and interesting way to spend a morning or afternoon. So, five stars for the great location. The staff at the hotel are all pleasant and try hard, and the evening food was very nice and we can recommend eating here in the evening. Now for the bad. On arrival we were booked in for 6th to 8th May, so not a great start. OK so it's early March and the weather is still extremely cold however, the hotel was freezing cold especially in the bar and restaurant area. The first evening I sat with my coat over my lap whilst eating our evening meal to keep warm. I wasn't the only person wearing their coat in the bar area. The room was OK, it looked more tired and worn than the online photo's but I guess that's not unusual. The room it's self was freezing cold, it had one radiator which did work and one old electric wall convection heater that chucked out cold air. We had a view of the cathedral which was stunning but if you want an early night or a lie in in the morning do not book a room with a cathedral view - the bells chime every 15 minutes from 7am to 11pm, I kid you not! But you do get used to it. The main light in our room had a cheap paper white lampshade on it that probably cost £1 from Wilkinson, I think they could have done a bit better than that. The toilet was also not clean on arrival, which is disgusting 😬 My husband went to have a shower and the water was freezing cold, which is unacceptable. The breakfast, well for £14 I wouldn't bother. It was a buffet breakfast, the hot food was cold and the fried eggs were like rubber. There was no choice of coffee and just a jug to help yourself from. Juice consisted of orange or apple and was not cold and left in a jug on the side at room temperature. There is room for lots of improvement where the breakfast is concerned and they would do better to cook fresh to order, which also prevents any waste. We were actually quite pleased to leave although Lincoln is a very pretty city and I would recommend visiting just don't stay at this hotel as it needs lots of improvement.

Found this little gem and so glad we did. Our room was lovely, a good size, nicely decorated and a very comfy bed. Big bathroom with a great shower and plenty of towels. Everything was spotlessly clean. Parking the car was easy (and free), the staff are lovely and couldn’t be more helpful. The pub itself is brilliant, some proper characters in there and very good prices in the bar; I actually asked the barman if he’d charged us enough on our first round as it was very cheap! It’s about 15 minutes walk into town or £6.50 in a taxi. All in all, a brilliant stay and if visiting Lincoln again would definitely consider it.

Penginapan di The Castle Hotel menempatkan anda di tengah-tengah Lincoln, tidak jauh dari Lincoln Christmas Market dan Gerbang Newport. Hotel ini berada 0.2 km dari Kastil Lincoln dan 1.2 km dari Katedral Lincoln.Nikmati pemandangan dari teres dan gunakan kemudahan seperti akses Internet wayarles percuma dan perkhidmatan rencam.Puaskan selera anda untuk makan tengah hari atau makan malam di Reform, sebuah restoran yang pakar dalam masakan tempatan dan antarabangsa atau nikmati hidangan di dalam bilik dengan menggunakan perkhidmatan bilik (semasa waktu terhad). Bertegur sapalah dengan tetamu lain di majlis makan percuma yang diadakan setiap hari. Hilangkan dahaga anda dengan minuman kegemaran anda di bar/ruang istirahat. Sarapan pesanan masak disajikan pada hai minggu dari 7:00 hingga 9:30 dan pada hujung minggu dari 8:00 hingga 10:00 dengan dikenakan bayaran.Kemudahan yang ditampilkan adalah termasuk tempat simpanan bagasi dan sajian kopi/teh di ruang bersama. Tempat letak kenderaan terhad terdapat di tapak hartanah.Selesakan diri anda di salah sebuah daripada 21 bilik tamu, yang menampilkan dapur. Televisyen skrin rata 36-inci dengan program kabel disediakan untuk hiburan anda, manakala akses Internet wayarles percuma membolehkan anda sentiasa berhubung. Kemudahan yang disediakan merangkumi tempat duduk berasingan dan peti sejuk, manakala pengemasan disediakan setiap hari.

Dengan penginapan di Pemberton House di Lincoln, anda akan berada tidak jauh dari Lincoln Christmas Market dan Katedral Lincoln. Pangsapuri ini berada 0.7 km dari The Lawn dan 0.8 km dari Kastil Lincoln.Selesakan diri anda di salah sebuah daripada 5 bilik tamu, yang menampilkan dapur. Televisyen skrin rata dengan program digital menawarkan anda hiburan, sedangkan akses Internet wayarles percuma membolehkan anda sentiasa berhubung. Kemudahan yang disediakan merangkumi pembancuh kopi/teh, manakala pengemasan disediakan sekali sepenginapan dan ketuhar gelombang mikro boleh diminta.

Dengan penginapan di pangsapuri ini di Lincoln, anda akan berada dalam lingkungan 10 minit berjalan kaki dari The Lawn dan Ellis Mill. Pangsapuri ini berada 0.9 km dari Universiti Lincoln dan 1.3 km dari Galeri Usher.Kecapi pemandangan dari teres dan taman dan gunakan kemudahan seperti akses Internet wayarles percuma.Kemudahan yang ditampilkan adalah termasuk akses Internet (berwayar) kelajuan tinggi percuma, stesen komputer dan peti simpan selamat di meja/kaunter hadapan. Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.Selesakan diri anda dalam pangsapuri.

A great location right on the water front. The beds were comfy and the shower was great. Could do with a few extra milk/sugar etc but were given some more at reception when we asked

Unusual accommodation where it is easy to self-cater. This happened to suit us perfectly. My husband was undergoing daily radiotherapy and chemotherapy for five weeks. When we were still staying in our own home, this meant an 85 mile round trip each day. So we decided for the last two weeks to stay in Lincoln for four nights both weeks. First room we had was room 5 - spacious double en-suite on the first floor. Faced the main road, so quite a bit of traffic noise. Second week, we were in room 2, having requested a ground floor room. Again, spacious double with en-suite. Again, faced main road but we were more aware of traffic noise, as there was no double glazing in this room. Earplugs were provided! The fridges in the rooms were very useful, amply stocked for breakfasts, but still enough room for microwave meals. During our stay, the heating in our room failed, but this was speedily remedied. It is easy to contact management for help, on the number provided. Free Wi-Fi, and cable tv. Spotlessly clean, modern kitchen, with three ovens and hobs, plus two microwaves. Basic crockery and cutlery provided, but no cooking equipment. Take your own microwave dishes if you want to use your breakfast baked beans? Bathroom heated towel rails can get very hot, and are right next to the toilets, so worth being careful to avoid burns! But towels dried quickly. Very good value for money. Not luxury, but not luxury prices!

We stayed at the Holiday Inn Express for 2 nights. Very welcoming staff when we arrived. You have to pay for parking on a machine inside the hotel and the receptionist gave us a discount code to use! On arrival at our room we found thenTV didn’t work. We called reception and Nicky came up very quick to help. She couldn’t fix it so returned to reception organized another room for us and also gave us a complimentary drink voucher to use during our stay! First class customer service !! All the staff were very friendly and helpful!! We had a nice 2 night stay and the breakfast was plentiful!! Would definitely recommend staying here and it’s only a short walk into town