Hotel berhampiran Brayford Pool, Lincoln District

Nice welcome rooms clean and warm. Very central great location. Had breakfast very nice staff very helpful. Would definitely return thank you for a pleasant stay

地理位置不錯，就在河邊，河對麪是林肯大學，離市中心也很近，坐船、吃飯、逛街都很方便～酒店服務還不錯，早餐種類算多了，畢竟是希爾頓旗下的～但是設施是真的老了，地毯已經老的洗不幹凈了，酒店該考慮重新裝修升級下了～圖片是周邊環境，不得不說，林肯這座小城很安逸舒適～

Was a really clean, welcoming hotel experience. The room was great, plenty of space & felt very relaxed throughout my stay. Bed was nice and comfortable. Room did feel a little warm at times, even with the temp turned down. Staff at the front desk were really lovely. Happily stay at this hotel again.

Just back from a long overdue return trip to Lincoln. I booked this premier inn based on location, reviews and price. They all came good. This is a great hotel with friendly, welcoming, helpful staff and an excellent location. It is around a 12 minute walk up to the cathedral via Steep Hill. Immediately round the corner from the hotel (just be sure not to miss the turn immediately down the side street with the premier inn entrance on it) is a multi-storey car park which really does cost only £7 for 24 hours and boasts wide parking bays - an absolute unexpected. Great hotel which I would very happily use again. Thank you.

I am an ancient and reasonably crusty retired Army officer. My cum and I visited Duke William for a meal. We walked in at 7 o'clock (1900hrs in real time) and It was heaving! Think pre-Covid rush-hour Underground train. A polite young man (Josh) pointed us (combined age 170) in the right direction. The restaurant was fully booked, and thus we had to return to Josh to order our food. The meal was served remarkably promptly by a charming young lady (Lisa) and was jolly good ('pub grub') in every respect - except: the portions were far too large! When we left, about 2100hrs, the place seemed even fuller, with a mix of all ages present. In addition to the great crowd there was an eclectic selection of well-behaved dogs. I cannot comment of cost, as neither of us had visited a pub since before the wretched Covid. Well done all concerned at 'Duke William', and thanks.

Stayed with my husband on 6th-8th March 2023 while in the area visiting family. I'll start with the good. You couldn't get a better location in Lincoln, the hotel is right opposite Lincoln Cathedral which is beautiful and definitely worth visiting. The Castle is a 5 min walk away and is a must! The Victorian Prison and the Medieval Wall Walk at the Castle are also a must and its a pleasant and interesting way to spend a morning or afternoon. So, five stars for the great location. The staff at the hotel are all pleasant and try hard, and the evening food was very nice and we can recommend eating here in the evening. Now for the bad. On arrival we were booked in for 6th to 8th May, so not a great start. OK so it's early March and the weather is still extremely cold however, the hotel was freezing cold especially in the bar and restaurant area. The first evening I sat with my coat over my lap whilst eating our evening meal to keep warm. I wasn't the only person wearing their coat in the bar area. The room was OK, it looked more tired and worn than the online photo's but I guess that's not unusual. The room it's self was freezing cold, it had one radiator which did work and one old electric wall convection heater that chucked out cold air. We had a view of the cathedral which was stunning but if you want an early night or a lie in in the morning do not book a room with a cathedral view - the bells chime every 15 minutes from 7am to 11pm, I kid you not! But you do get used to it. The main light in our room had a cheap paper white lampshade on it that probably cost £1 from Wilkinson, I think they could have done a bit better than that. The toilet was also not clean on arrival, which is disgusting 😬 My husband went to have a shower and the water was freezing cold, which is unacceptable. The breakfast, well for £14 I wouldn't bother. It was a buffet breakfast, the hot food was cold and the fried eggs were like rubber. There was no choice of coffee and just a jug to help yourself from. Juice consisted of orange or apple and was not cold and left in a jug on the side at room temperature. There is room for lots of improvement where the breakfast is concerned and they would do better to cook fresh to order, which also prevents any waste. We were actually quite pleased to leave although Lincoln is a very pretty city and I would recommend visiting just don't stay at this hotel as it needs lots of improvement.

Very easy to get to.Rooms were nice and big. Very clean.Would book again here if we were to come to Lincoln again

Unusual accommodation where it is easy to self-cater. This happened to suit us perfectly. My husband was undergoing daily radiotherapy and chemotherapy for five weeks. When we were still staying in our own home, this meant an 85 mile round trip each day. So we decided for the last two weeks to stay in Lincoln for four nights both weeks. First room we had was room 5 - spacious double en-suite on the first floor. Faced the main road, so quite a bit of traffic noise. Second week, we were in room 2, having requested a ground floor room. Again, spacious double with en-suite. Again, faced main road but we were more aware of traffic noise, as there was no double glazing in this room. Earplugs were provided! The fridges in the rooms were very useful, amply stocked for breakfasts, but still enough room for microwave meals. During our stay, the heating in our room failed, but this was speedily remedied. It is easy to contact management for help, on the number provided. Free Wi-Fi, and cable tv. Spotlessly clean, modern kitchen, with three ovens and hobs, plus two microwaves. Basic crockery and cutlery provided, but no cooking equipment. Take your own microwave dishes if you want to use your breakfast baked beans? Bathroom heated towel rails can get very hot, and are right next to the toilets, so worth being careful to avoid burns! But towels dried quickly. Very good value for money. Not luxury, but not luxury prices!

We'd booked a table at the restaurant with friends and decided we'd stay over. Booked well in advance. Now the room was nothing to sniff at. It was neat and tidy and the bed was comfortable. The fan however was about as much use as an asthmatic ant blowing through a straw, this didn't help on one of the hottest days of the year. That's where the good ends. When we checked in we were behind a couple who were a little older than ourselves and had a stellar service from the reception man. He asked if there was anything he could do, he asked if he could book them a table at the restaurant, and he asked if they needed a taxi anywhere, he was genuinely awesome and courteous. Our turn to check in arrives. We're a professional couple in our early 40's and our friends behind us are the same. As soon as we got to the desk the smiles faded and the friendly demeanour disappeared. He kept on informing us that he needed the card details of the card we booked with in case we 'trashed' the room. He mentioned this over and over again must have been close to 10 times and he kept saying that it was because he's had trouble with groups before and he wanted to be able to charge us for any damage! He also said it's because the price of the room (that we had pre-booked) may go up overnight, we'd never heard of this before and protested this quirk but he wasn't in the mood to chat about it. He never told us about the hotel. Never asked if we wanted a table at the restaurant. Never even asked if we were OK. Horrendous service. Come the morning, Leanne was on duty. She was a breath of fresh air. She was mortified at our treatment and promptly gave us all the information we needed to complain, she was kind, courteous and frankly everything that the chap the night before wasn't. Just because a group walks in, it does not mean we are trouble. We were pre-judged and made to feel lower than second class which for a group of medical professional friends enjoying a reunion was frankly appalling. ** UPDATE ** We highlighted all of our issues to the member of Leanne in the morning who said when we were able, to make a written complaint but that she would deal with it personally. Email sent to Damons head office for the complaint. The reply from Stuart Carey who is apparently a Director of the company is frankly appalling, dismissive and rude. He mentions that a complaint should be sent promptly and that complaints that aren't, are not taken seriously. We emailed 4 working days after our stay as we were on holiday and believed it was being handled by the lady we spoke to. His email goes as far to say that myself and my group are nothing short of liars and that because it was not dealt with at the time they aren't too bothered about it. Steer well clear of this place.