Ulasan Arcadia Resort Hainan

Nice place. Receptionist was very helpful. Clean room, easy to access beach nearby. Buffet was average. Breads were not fresh. Meat were smelly. I couldn't enjoy breakfast much.

Rooms are nice and big, I had a nice view out the window. Staff is friendly and nice and when I asked for more water from the cleaning staff and they remembered giving me more water every day. I got a package with a free photographer session and the pictures came out amazing.

We checked out 2 nights early because we were very unsatisfied despite knowing we would received no refund. On checkout, the staff were reluctant to assist and help us. We got a staff’s wechat who often assisted us during the stay. The check in took unnecessarily long and staff didn’t tell us the WiFi code, didn’t say that most of the restaurants were closed, and didn’t say which hours the restaurant was open. The room was not clean upon check in and telephone to call reception didn’t work. The breakfast was really terrible (except the coffee when the machine was working), fruit over ripe, bugs crawling around by the food, the restaurant food is horribly overpriced, a lot of meals on the menu were unavailable, and over the Chinese New Year period there were hardly any stores to order through Meituan. We got stuck inside the elevator twice for a few minutes until it started moving again. The emergency stairwells are covered in mold and maintenance items making it dangerous if there was ever a need to use the stairs in an emergency. The hotel is old and while the gardens are well kept, only 1 of the 3 pools were open. You can’t sit on the grassy areas as there are biting ants everywhere. You can’t sit in the forest because the grass is covered in spiky seed pods. You can’t sit by the pool because there are only 3 deck chairs. Very limited outdoor sitting spaces. Hot water was sporadic and the shape of the bath was not functional unless you lay down completely. The room was not serviced daily, and we had to ask repeatedly for 3 towels despite staying in a “family room” that comes standard with an extra bed for three people. The way the hotel is shaped means that everyone looks into each other’s rooms from the balcony unless you are right on the very corner. The beach was completely covered in garbage and litter, lots of firework boxes washing into the sea. Beach unsafe to walk barefoot because of broken glass. The walk ways are not very convenient if you have a child in a stroller as they are broken. Very very misleading advertising and misleading representation on this app. I would not recommend staying here at all. In terms of location the sea is too rough and full of rocks to swim and there is no way you could do any water sports.

Unfortunately our room had a very strong moldy smell and we couldn’t stay. The hotel was fully booked and couldn’t offer us an alternative room.

Great place. Room is clean and well maintained. I would stay here again thank you

1.酒店挺大的，房間也多，而且房間都不小，住着很舒服。 2.地理位置還挺好，尤其帶孩子泡酒店，挖沙子，淌水。絕對性價比首選，酒店到沙灘一分鐘。出大堂門口路右拐一直走到頭，是一條街，有水果批發，有飯館，超市。挺熱鬧的。水果比三亞便宜，可以入手。 3.服務員都很有禮貌。開始定的房間有點吵，換房很順利。 4.衞生打掃及時，表揚六區5層的客房保潔小姑娘。有眼力價！幹活利索！ 5.早飯基本都能滿足，粥，米粉，小菜，炒菜，炒飯，麪包，培根，水果，牛奶，咖啡差點意思，也湊合吧。 6.距離分界洲島，南灣猴島都不算特別遠。打車自駕皆可。 總體來説性價比可以，下次還會考慮住在這兒。沙灘真的不錯，水清沙細。哦，忘了説，還能放煙花，過癮了。

帶孩子出遊選擇了阿爾卡迪亞，性價比超高，在高端酒店裡價格可以説太親民了！前台小姐姐Daisy的服務也太好了，有問題不分時間都為你解決😊還是個很温柔的小美女，點贊👍🏻👍🏻👍🏻連住了三天，環境很好，直接海邊也很方便，看日出更是最佳選擇😉

阿爾卡迪亞酒店一直是我們出門的首選酒店。每次入住都特別舒服，最欣慰的是這次離店返程時，我發現丟失了我的證件。非常感謝酒店的經理Daisy在酒店幫忙找回，並且主動聯繫負責郵寄，非常感謝Daisy經理！

酒店的 MONA 聯繫我們做了房間安排，我和朋友一塊來旅遊的 就希望房間能挨近點 給我們把房間安排好，主要帶着小朋友就圖一塊玩。安排的太周到了，必須好評。酒店房間乾淨，每天有續住的打掃，非常省心。

這次的旅行體驗超棒！酒店位置絕佳，窗外就是美得讓人窒息的海景，隨便一拍都是大片。晚上廣場還有卡通電影，氛圍感拉滿。前台的Mona服務太貼心了，對當地好玩的、好吃的介紹得特別詳細，跟着她的推薦打卡，完全沒踩雷，讓我們玩得開心又省心。禮賓也非常貼心，每次出去都能快速送到香水灣大道，電視機出點問題也能很快解決。下次來這邊，還住這兒！

來海南度假，三亞選擇了陵水阿爾卡迪亞度假酒店： 1、酒店大堂比較氣派； 2、入住前一天，酒店管家依婷小美女主動聯繫，詢問需求，瞭解到帶孩子就提前給客房升級為家庭房，入住期間依婷及時推送酒店有關訊息，並快速給解決個人的小問題，表示感謝； 3、酒店大堂接待人員態度謙和、辦理快速； 4、酒店近海，從酒店1樓有一通道直通海邊，阿爾卡迪亞酒店的海岸線有沙灘和礁石輝映，很美；5、酒店早餐中檔，以中式早餐為主。 6、酒店大堂右拐步行700米，有水果市場、燒烤和餐館，水果便宜。非常便利。 7、如果非自駕，酒店到陵水高鐵站滴滴27元。

向來懶散，但這次還是得評價一下。當初之所以訂這家酒店，是因為從地圖上看酒店地處香水灣，出酒店就是帶礁石的海灘（比較難得），孩子趕海方便，成年人需要的安靜和孩子需要的自然娛樂兼具，離分界洲島還很近，附近香水灣大道上也滿足了煙火氣，但是很納悶的是看到網上評價並不高，又難免猶豫。最終衡量再三還是決定試試，先預訂了兩晚，沒想到這次嘗試回報非常超預期。可能是在對的地點遇到了對的人。管家伊婷在入住前兩天主動聯繫了我們，並加了微信，得知是帶孩子的家庭出行，貼心地升級成家庭親子房，並耐心周到地告知了行程中的就餐選擇，趕海安排，租車方式，周邊環境。正是因為她的周到服務，讓我們有機會住酒店期間帶孩子外出趕海，採摘草莓、聖女果和就餐，體會到了陵水的温情和純樸良善，讓我們的旅行有了更多美好的記憶！相信阿爾卡迪亞酒店因為有伊婷這樣工作人員會越來越好。五星好評送給伊婷，她的服務精神讓人尊敬和感念。五星好評也送給阿爾卡迪亞和香水灣，人景合一才是希望，期待下一次相遇會更好。

看酒店 2016 年裝修的，房間設施放在現在來講也是非常全套。進屋是護眼燈，床頭能調燈光模式，晚上家人起夜還有夜燈。有淋浴花灑，還有專門的浴缸，出去玩一天泡個澡太舒服了。值得一提的還有接待服務，像對待家人一樣照顧我們，Mona 非常温暖。

作為海南之旅的第一站的陵水酒店，阿爾卡迪亞真的是處處帶來驚喜， 首先是位置和環境，酒店靠海灘很近，景色也比較ins風。 房間住得也很舒服，前台小妹幫我做了升級成海景親子房，越過鳳凰木及草坪遠觀礁石及大海，風景絕佳。 最貼心的是，由於我在機場不小心摔倒，問酒店有沒有小葯箱來處理一下傷口， 酒店很快送來了一盒新的雲南白葯，真的非常感謝🙏