Courtyard Little Rock West

Only one problem that kept us from using the front elevator and that was construction work. No problem to go around the back. Maintenace gets done in the off-season. No problem, just unhandy as I'd had eye surgery that morning and I was not too maneuverable. Also, the staff let us check in early and I thank them for that. That was nice of them.

As per their receptionist they won’t take local’s anymore so he said don’t book it next time this hotel since you’re Arkansas resident

We had multiple rooms for a visit to see family over the holidays. I’d stay here again, given the totally reasonable cost of the rooms and the convenient location. I’ll start with the good. First, the staff were all very friendly… they welcomed us, joked around, and tried to help if we needed anything. The rooms were very clean, and the mattresses were comfortable. Our room was exceptionally quiet, too. I remember reading a few concerning reviews about the area around the hotel, but we had no issues with the area. It was well lit and near many restaurants and major thoroughfares to get around Little Rock. There were a few issues that were out of anyone’s control. They are renovating the hotel so the water was periodically turned off, but the front desk clerk let us know when and it was always after we’d left for the day, so not inconvenient. The stairwell was a little messy due to the construction. Where I think there is room to improve: the shower curtain was too short so there was water on the floor after showering. My pillows were very flat. They looked normal until you put your head on them and then they flattened like pancakes. They also overbooked rooms with 2 queen beds, so we were unable to get the type room we’d reserved until the next day. We got a room, just not the right one. They did fix the situation the next day. So nothing terrible, and as I said, I’d stay there again for the great rate I got.

Without any information we found that the hotel was under works The pool is out of order as ce well as the fitness room The hallway is without a proper flooring and full of dust b be smell. HR ad to open the windows for hours to get to breathe Awful !

Just stayed for one night. Room was average . In the morning , no one was at the cafe to tend to customers . They just disappear. Same when we were ready to checkout , a staff was right inside and wouldn’t attend phone calls or us at the desk. Lazy staff, very unfriendly.

Nice hotel in the downtown area. Rooms are newly renovated and super clean. Location quick on and off the interstate so it’s perfect. The young man at the front desk was nice and helpful. I would definitely stay here again.

Location was good. The remodeling had a large part of the parking and building closed-off.

Fast and friendly check in. Clean and quiet. Near much shopping and dining options. Challenging to get into the property due to the layout of the road system, but that's not the property's fault necessarily.

The room was very dated. The carpet was stained everywhere. The mattress was not even on the bed frame. The frame was extending out from the corner. The bathroom floor had sticky and was dirty.