Pengguna Tetamu
1 Mac 2024
Arrived to find none of the check-in portals working and a queue forming at reception. None of the staff acknowledged me as I waited 30 minutes to check in. A bored looking IT guy just ignored everyone, staff and customers. The room was clean and what you would expect for a PI, it was cold though and the heating didn't seem to be working (or not working well). The bar area was good and there's a car park directly across the road (warning, the entrance is VERY tight if you have a large car). Wish PI would upgrade their hairdryers, they are about as much use as someone blowing on your hair, took ages to dry. The shower gel didn't work. Breakfast was a shambles. I paid for a continental but as I was on my own, I don't leave a bag or phone behind at the table when I'm choosing food. Every time I left the table someone tried to move onto my table, although it was clear someone was sitting there. It nearly drove me insane. Groups insisting on sitting together - I get this BUT people can see how small the breakfast room is - just find a seat and sit apart, what does it matter?!!!! In the end I paid £7.99 for one bowl of cereal because I gave up trying to get any additional food or drink. When I left, the lifts weren't working, so it was a bit of a struggle down the stairs with baggage and a suitcase. Ignored again by reception but a manager (?) did help with check-out. Not the best PI but ok for a 1 night business stay.
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