Hotel berhampiran Gurdwara Shri Guru Nanak Dev Ji Singh Sabha, Lloret de Mar

Pretty cute hotel, there was a variety of food for half board, a lot of options and very tasty. Room was nice and big and cleaned every day, and we also had a nice view. It was a bit noisy but not like in the city center. The bus station is very close which is awesome. For the beach you have to walk a bit, but you can also take the bus to more nicer beaches like Cala Sa Boadella or Cala Treumal. You can also easily get to Girona or Barcelona. Overall it was ok, the only negative aspect about this hotel is that you do not have the water included at dinner in case you book a half board option. I think this is kind of weird considering that you do have water at breakfast. This leaves a bad taste especially when you do not know about this and want to leave without paying. I think that the customers should be informed about this when booking a half board option.

Pros and cons after our week. Food: generally enjoyed meals and always found something I liked although as mentioned below the menu wasn't really suited to British guests. This is probably the most British thing I'll ever say when I say they didn't have gravy. Cleanliness: The housekeeping staff were a credit to the hotel and deserve every penny they earn. Towels changed daily, beds made and rooms cleaned to a high standard. Rooms: Bright, modern and clean but maybe lacking in bedside storage. No draws but small tables either side of beds. Only ITV missing from the 5 mainstream UK TV channels. Tip is they're not listed in the guide but if you scroll enough they should be there. Location: 2 mins from Fenals beach. A handful of British bars nearby which we didn't try except one. Buses to Barcelona (1hr) and Tossa de Mar (about 25 mins) from the top of the street. Bus to Lloret centre from literally outside the hotel. Pools: Large main pool and a kids pool with various small slides and splash accessories. Adults only jaccuzi area on the 7th floor. Originally told the area was open but no bar until one day when a family ignored the rules and peoples desire for quiet by taking their 6 or so kids up there. A complaint was made and rather than eject the kids we were threatened with closure of the area. Next day it was closed which management assured us it was nothing to do with the incident but we predicted it would get closed. Entertainment: Started off with a few nights of the animation team playing songs and taking requests which we enjoyed and one night a girl sang and spoke to guests in English and Spanish, again enjoyable. Then the real downside was when a coach load of Spanish guests arrived. Not the fault of those on the tour but a couple who I believe were part of the coach party sang their whole 1 hour+ show in Spanish without so much as speaking one word of English or any other language for that matter. Fair enough Spanish guest were a large proportion of those staying in the hotel but so were those of other nationalities. Marta ( manager) assured us things would be different after we endured 2 consecutive nights of this but on our last night it was yet another 100% Spanish night. A few issues for management to look at but having said that I would stay here again in the unlikely event we return to Lloret de Mar.

Please do not listen to the bad reviews. We have just returned from this hotel as a family of 4 travelling with another family of 4. The AI was really good with lots of options on offer each meal tike, along with hot food at the bar and continuous supply of Olives, nuts and crisps. The hotel made us all pack ups as we left early which had variety of foods in. Staff were super friendly and helpful. The pool slides were open for the kids even though it's out of season. The only things I would say is, if you are travelling with larger children (teenagers) then the beds in the family rooms are small doubles or a sofa bed. Our girls were fine, but we struggled as mid size adults so we would recommend getting an additional room. The beds were quite hard too. The Spa can be used an hour a day when booked for free, so definitely make use of that. We felt the spa is not in a very good position, as when you enter/exit you have to walk through the bar which can be a little awkward if the bar is busy. Just something to think about if you use it layer in the day. Overall we had a great holiday. The hotel and rooms are constantly being cleaned and they are all very helpful.

The hotel is in a very good position on the promenade, with the beach in front and the shopping streets behind. Generally, the reception staff were courteous and helpful. We arrived late, just after breakfast had finished. This was the fault of the coach company. We asked if we could take lunch instead and were refused it. The double room is small and dark, overlooking an alleyway. Cleanliness was generally acceptable. The roof top pool and jacuzzi are small, and space is limited to sit on the provided loungers. We found the dinner food menus very disappointing. It was served buffet style and was constantly luke warm, unless you queued for the one hot plate chef delivery. There was an attempt at diversity, but quality of main course is just average. There was an expectation of proper Spanish cuisine, befitting a four star status, which didnt materialise. We found the restaurant staff unfriendly and frankly rude at times. Not all guests drink alchohol, and we were made to feel uncomfortable for not ordering any. There was no provision for teas and coffees at dinner. This was certainly not the 'four star' luxury experience paid for. The hotel management would do well to look at the dinner provision for quality improvements, and to consider a more flexible and considerate approach to its diverse customer needs.

My experience at the excelsior hotel was outstanding. Everybody at the hotel gave excellent service & feel I have made more new friends with all the staff. I can only say, that I am really looking forward to going back to Lloret de Mar & staying at the Excelsior hotel next year, & for many years to come. I did tell Miguel, I thought the hotel desrved 50,000 stars due to how I felt about the cleanliness & the staff as a whole. Really great value for money. I would have expected to pay much more for such fantastic service. If there was a problem, the staff were always there to sort it out. Can not praise the whol;e staff enough. I love them all.

Август 2022. По памяти об Alrgria Santa Cristina (полное название этого отеля до перехода собственности) забронировали его снова. Так что отличия: концепция изменилась в сторону молодёжного отдыха. В практическом смысле это организация на крыше и верен этаже вместо фитнес-зала и зоны для приёма солнечных ванн бара. Соответственно, на вернем этаже стало значительно более шумно в вечернее время. Немного упростилась кухня. Появился депозит (хотя, поскольку карта UnionPay не принималась, то мы его не платили). В остальном плюсы: расположение, чистота, обслуживание, удобства.