Hotel berhampiran Muzeum Dzieci Polskich - ofiar totalitaryzmu, Lodz

Great location. Spotless. Good price. Stayed here during trip to Lodz for friend's wedding. Loved it. Staff very friendly and booked taxis for us. Reasonable price. Right next to Galleria Lodz for everything we needed.

I have been several times in this hotel for the good location very near to the city center but overall for the excellent attitude of the staff. I would like to congratulate the GM in the hotel Mr Daniel Dzierba for the great work already done in the hotel and training to his staff....All of them are well prepare to solve any situation to satisfy a demanding guest like me.

the room and breakfast was great! service very helpful! Bed and bedding great and very clean (10/10) Problems: no charging of electric cars in the paid underground garage (due to company policy). there are 2 ev chargers but the sockets are turned off as usual. in the room the fan sometimes squeaks about the air conditioning. every now and then the light in the bathroom turns on for no reason. in each! I stayed there 30x! Attention: when leaving the hotel there is ALWAYS someone standing and smoking cigarettes, so if you are going on a date, prepare perfume for your handbag. ashtray too close to the front door. when ordering a taxi, it's better not to be late because the driver will be waiting for you all the time in the WORKING car.!

Hotelnya bagus, tidak jauh dari pusat bandar. Terdapat stesen bas di tingkat bawah dari hotel, tetapi jika anda perlu menaiki trem, anda mesti berjalan kaki sejauh 800 meter, yang sedikit menyusahkan. Jauh dari bandar lama, dan mengambil masa lebih dari setengah jam dengan bas. Persekitaran di tingkat bawah hotel sangat baik, ini adalah taman yang besar. Namun, tidak ada kedai serbaneka yang berdekatan, menjadikan belanja sangat tidak selesa. Secara keseluruhannya memuaskan.

Once upon a time, this was an exemplar hotel, and by far the best in town, in particular in term of service. It has unfortunately sleeped away in the last 4 years, and what was the must stay at hotel, is now only the shadow of this massive former text mill, itself the glory of Lodz 100 years ago. Room are still larger by an standard, building is magnificent, but during my stay in mid May 2022, the once excellent ground floor restaurant was shut close, the tables at breakfast where taking ages to be cleaned, so you had to do it yourself if you wanted to seat without waiting 10mns (this is what it took them to clean the table next to mine), food is averagely good, the buffet still offers a high variety, quality is OK, not spectacular. The bed rooms are still massive by any standard, still fresh and clean 15 years after its opening, thr architecture goegeous, but service is a let down, when i came back to my room at 18h00 it wasn't cleaned since the morning, the same happened to me during my last stay there pre Corona outbreak. Luckily it wasn't midnight when I came back. Additionally, I discovered that they don't change linenes daily, but only every 2nd day, not what you can expcet in a 4*. This is a cheap trick to save 1$ on the cleaning cost, usually such hotels offer you the option they don't impose it on you like here. After complaining to the head of reception, this was the 2nd time it was happening, they sent a platter of cakes and latter called me to excuse themselves. This is appreciated and professional, but could be totally avoided, by ensuring that all rooms be cleaned during the day. If you make abstraction of the weak house keeping & breakfast service, it is a good hotel for 1 night if it is cheaper than Puro across the street, or the HI on Pietrokowska. The main pro in this one is the roof top pool and the huge room size, which can make it a great combination even for weekend stays, if you can forgive them all the service gaps. So Lodz has now probably better serviced 4 * hotels, just without a pool.

Beside the good size and modern rooms, but with very bad pillows and sheets, this hotel has little to offer, even as an holiday inn (they are a franchisee that use the brand to attract customers, but do little to recognise brand status). Location at the southern end of the city requires that you walk 1 km to the nearest restaurant and bar, the reception service is soviet style, dry and totally unfriendly. The reception area is as welcoming as a hospital reception, the staff unskilled and definitely not passionate to work there. The venue offers almost no facilities for a new hotel, the gym is miniature in the basement, no pool like at Vienna House and the hotel looked like a ghost ship during my 3 days stay, no customer around. A very weird experience, and definitely not a good Holiday inn. There are much better options in town with much better and friendlier service, i was fooled by the reviews, its a cold and unpersonnal post Communist venue. If only they would treat Diamond status with top service Never going back there (i am in Lodz every quarter)

We stayed here for one night at the weekend, the room was nice and clean, liked the decor, the bathroom towels were falling apart though! The lady on reception was nice however we went to the restaurant to get a table for two and the guy who worked in the restaurant was extremely rude for no reason at all. The restaurant was full apparently after being told to go down and get dinner, so we asked where else locally we could go, he said he didn’t know… ‘I don’t know’ offered nothing else… I asked the two women working with him (who were not busy at this moment) then said they didn’t know. Rude and unhelpful and very awkward! We left and the receptionist called us a taxi and we went to an amazing restaurant called Brednia about 5 minutes away. Food and drinks there and service wonderful! Came back to our room (17) Couldn’t get to sleep as there were really loud groups in the lobby which was next to our room. A call to reception didn’t help and the noise carried on. I wouldn’t stay here again or recommend sadly.