Hotel berhampiran Blue Lake Central Lombok, Lombok

A local 4-star hotel with just a so so location and service. Location was said quiet close by many food options but there is better location than this hotel. As for Service, I asked for the price for whole day rental for a car and front desk said someone will call me to my room but it turn out no one really call me. Amenities just below par, towel are old. No hand or face towel, or maybe this is just the hotel standard. The floor where I stayed, is dark and did not give good impression.

The hotel is quite decent. Ok for couples and families. Near to the fast food like McDonald at Matarram Mall, convenient store and even Chatime (Korean fast food) just next to the hotel. Transportation (Grab) are easy to get around. I like that they are eco friendly....every level have a umber of water dispensers as such, no bottled water in the room. Good job!!!

Suasana sunyi semakin membuat nyaman di tempat ini

nice place to stay in the middle of the city! Their swimming pool has a very beautiful view and i can see mount rinjani from there too. The staff is friendly, the rooms are clean but maybe the food need to be upgrade for variatif menu. overall very recommended!

Tiada mandi air panas pada waktu malam, kebersihan perlu diperbaiki. Jika tidak ia boleh menjadi lebih baik. Bilik luas, bilik bagus

From the moment we stepped into the lobby, we were greeted with unparalleled hospitality. The attention to detail in every aspect of our stay was remarkable. The room was luxurious, with breathtaking views and amenities that exceeded our expectations. The dining experience was exceptional, with a diverse selection of delicious cuisine prepared by talented chefs. The staff went above and beyond to ensure our comfort and satisfaction throughout our stay. Credits to Rizal, Sukron and Ricky. Without a doubt, this hotel sets the standard for excellence in hospitality. I stayed a total of 7 days

Room was clean however bugs were a common sight. Open toilet is prone to having mosquitoes. Room is large and has a large bed and sofa. Breakfast is not buffet style but is served in a set. Choose from a menu and have it either at the restaurant or delivered to your room. TV quality is horrible. Staff kept promising to send an engineer to help fix the issue, however no one ever came. Staff only said that issue can't be resolved during our stay, sorry. Disappointed with this aspect. Request for late check out was rejected as they cited that there was another guest booking. However room remained vacant for the next few days. I knew because I booked another stay in a different room. A blatant lie. Very disappointing. Presence of free roaming animals were a cute touch.

Das Matahari Inn hat seine besten Jahre definitiv sehr lange hinter sich! Wahrscheinlich war es mal ein sehr gutes Hotel, wurde aber einfach nicht gepflegt und bedarf dringend einer Komplettrenovierung! Die Zimmer sind groß und geräumig, auch die Betten angenehm groß. Allerdings sieht man in den Zimmern, dass lange nichts renoviert wurde! Risse in den Fliesen und auch die Sauberkeit eher unterdurchschnittlich! Dies war aber einigermaßen noch o.k. ABER die Bäder sind eine absolute Zumutung und es ist eigentlich unmöglich die Zimmer mit solchen Badezimmern zu vermieten! Wir waren 3 Paare, in allen 3 Zimmern dasselbe! Die kompletten Armaturen verrostet und korrodiert! In unserem Badezimmer war der Duschhalter gebrochen, so dass die Duschbrause immer in der Hand gehalten werden musste! Am Waschbecken gab es keine Seife, keine Gläser für die Zahnbürsten, auch gab es nur ein Duschtuch, kein zusätzliches Handtuch! Toilettenpapier war nur immer eine Rolle im Bad, keine Reserve. Das Personal ist extrem freundlich und hilfsbereit, allerdings wird überall deutlich, dass das Management de Hotels absolut ungenügend ist! Wenn die Zimmer „gereinigt“ werden, werden lediglich die Betten gemacht, das Badezimmer wir gar nicht geputzt! Beim Frühstück muss das Personal immer wieder aufmerksam gemacht werden, wenn etwas fehlt oder fertig war! Es waren immer genügend Servicemitarbeiter vorhanden, aber keiner hat selbstständig geschaut, ob alles zur Verfügung stand. Auch die Tassen und vor allem die Untertassen waren sehr alt und nicht einladend seinen Kaffee daraus zu trinken! Überall wird deutlich, dass die Mitarbeiter nicht angelernt wurden und nicht kontrolliert oder geschult werden! Der Junior Manager erzählte uns, dass das Hotel 7 Jahre leer gestanden hat und das merkt man! Dieses Hotel hat soviel Potenzial, da es in absoluter Toplage liegt, aber solange es so geführt wird, wie derzeit kann ich nur sagen, nie wieder!

We really enjoyed our stay here. The staff were so welcoming and arranged a taxi transfer and laundry for us. The room was spacious and clean with a comfy bed! It was 100m from the beach and a very easy walk into town. We would definitely stay here again!

Ths is an unbelievably perfect resort, discreetly positioned a short distance from the most scenic and atmospheric Selang Belanak beach. The choice of varied private villas are top notch, we stayed in the Joey villa, it was like a tropical show home with a great sundeck pool and jacuzzi. The 2 bedrooms were cool and with well appointed outdoor bathrooms. The restaurant, bar and secluded sports bar were brilliant and only surpassed with great menu, top chef and the whole of the team that services this resort. Friendly, professional and always smiling, from the garden team, kitchen, front of house and restaurant staff we only wished we could stay for longer or be in a position to invest in one of the units plots available. The owner, Michael was a top man, humble in his development but friendly, professional and most knowledgeable of the area and always willing to share a laugh or solve a question. A fellow Leeds United fan, albeit fro Sydney thank you to you and your brilliant staff, you have a great place that surely will only go from strength to strength. Chris and Linda Penn, Susan Chipchase UK