Hotel berhampiran Masjid Nurul Huda, Lombok

A local 4-star hotel with just a so so location and service. Location was said quiet close by many food options but there is better location than this hotel. As for Service, I asked for the price for whole day rental for a car and front desk said someone will call me to my room but it turn out no one really call me. Amenities just below par, towel are old. No hand or face towel, or maybe this is just the hotel standard. The floor where I stayed, is dark and did not give good impression.

The hotel is quite decent. Ok for couples and families. Near to the fast food like McDonald at Matarram Mall, convenient store and even Chatime (Korean fast food) just next to the hotel. Transportation (Grab) are easy to get around. I like that they are eco friendly....every level have a umber of water dispensers as such, no bottled water in the room. Good job!!!

Service is a skill, Hospitality is a spirit. Dayu as trainee able to show empathy in providing the best service to guest need. Kalo kalian cek in di hotel ini, kamu akan paham maksud saya. Best Regard, Gerald #107 Periode stay : 21-22.09.20

nice place to stay in the middle of the city! Their swimming pool has a very beautiful view and i can see mount rinjani from there too. The staff is friendly, the rooms are clean but maybe the food need to be upgrade for variatif menu. overall very recommended!

The umpteenth time staying at Lombok Astoria, always satisfied with the condition of the hotel and its service. The hotel's interior design looks luxurious and high class. The view of the room is very beautiful, with views of the Rinjani mountains. Spacious rooms, great facilities. The breakfast menu is varied and delicious. The restaurant staff is very caring, respectful and serves elegantly. The uniform is well laid out. There is a clean swimming pool, my children loved it

Lombok foi um dos locais escolhidos por nós para passarmos 5 dias, durante a nossa recente viagem pela Indonésia. O Sheraton Senggigi foi o resort onde ficámos. É uma propriedade que se localiza junto à praia, no meio de vegetação luxuriante. Apesar das infra-estruturas do resort estarem muito usadas e com decoração antiga, o enquadramento cénico é único e, nem que seja só por isso, vale a pena conhecê-lo. O resort fica a 1 hora, de táxi, do aeroporto e como tivémos problemas com uma das malas que não apareceu (deficiente serviço da Super Air Jet), fizémos um check in tardio. Vínhamos com fome, mas percebemos que a cozinha da propriedade encerra às 22:30 e a partir dessa hora não há possibilidade de ter aqui uma refeição. A alternativa foi pedir comida de um restaurante de fora do hotel, através da App Grab. O check in foi feito com simpatia, o nosso estatuto Titanium foi reconhecido, fomos acompanhados ao quarto e foi-nos feito um upgrade para uma suite (#5348). Esta era bastante antiga, embora espaçosa, com quarto separado da sala. Infelizmente, começou a chover bastante e começou a haver água a cair do teto da casa de banho. Assim, no dia seguinte mudaram-nos para outra suite (#6152). Esta estava renovada, com algum cheiro a mofo, mas como havia um ambientador perfumante, o cheiro tornava-se menos desagradável. Tinha também sala e quarto separados, vários sofás para podermos relaxar, uma pequena mesa e duas televisões. A cama King era confortável, o AC funcionou adequadamente e havia café e água gratuitos, repostos diariamente. A casa de banho era ampla com um lavabo, banheira e duche separados. A housekeeping, incluindo serviço de turndown, fez um trabalho eficiente. Tomámos o pequeno-almoço buffet, incluído na tarifa, diariamente, e este disponibilizou uma variedade regular de opções. Também fizemos as principais refeições no resort e a comida servida foi de boa qualidade. A lista dos vinhos era limitada e mesmo dos que constavam, a maioria estava esgotada. De notar que os membros Elite tinham 20% de desconto nas despesas de restauração. O staff do hotel foi acolhedor, simpático e solícito. Mas, na realidade, o que nos surpreendeu foi a beleza e o envolvimento do local onde está implantado o resort: vegetação luxuriante, jardins extremamente bem cuidados, decorado com inúmeras estatuetas, algo místicas, piscina também com decoração a condizer, contribuindo para o misticismo do lugar. A praia de areia preta, vulcânica, é banhada por mar calmo e tépido, embora a cor da água seja escura e não das mais atrativas. Sem dúvida, que o grande trunfo da propriedade são os seus exteriores que, embora antigos, lhe impregnam um ar misterioso, de santuário perdido no meio da selva. É verdade que o resort necessita de obras de renovação urgentes nalguns locais, mas esperamos que os proprietários, quando as fizerem, preservem os exteriores tal como estão. Devemos avisar os leitores que este hotel é dedicado a quem quer uma estadia calma, uma vez que a part

From the moment we stepped into the lobby, we were greeted with unparalleled hospitality. The attention to detail in every aspect of our stay was remarkable. The room was luxurious, with breathtaking views and amenities that exceeded our expectations. The dining experience was exceptional, with a diverse selection of delicious cuisine prepared by talented chefs. The staff went above and beyond to ensure our comfort and satisfaction throughout our stay. Credits to Rizal, Sukron and Ricky. Without a doubt, this hotel sets the standard for excellence in hospitality. I stayed a total of 7 days

Ths is an unbelievably perfect resort, discreetly positioned a short distance from the most scenic and atmospheric Selang Belanak beach. The choice of varied private villas are top notch, we stayed in the Joey villa, it was like a tropical show home with a great sundeck pool and jacuzzi. The 2 bedrooms were cool and with well appointed outdoor bathrooms. The restaurant, bar and secluded sports bar were brilliant and only surpassed with great menu, top chef and the whole of the team that services this resort. Friendly, professional and always smiling, from the garden team, kitchen, front of house and restaurant staff we only wished we could stay for longer or be in a position to invest in one of the units plots available. The owner, Michael was a top man, humble in his development but friendly, professional and most knowledgeable of the area and always willing to share a laugh or solve a question. A fellow Leeds United fan, albeit fro Sydney thank you to you and your brilliant staff, you have a great place that surely will only go from strength to strength. Chris and Linda Penn, Susan Chipchase UK

We really enjoyed our stay here. The staff were so welcoming and arranged a taxi transfer and laundry for us. The room was spacious and clean with a comfy bed! It was 100m from the beach and a very easy walk into town. We would definitely stay here again!

Pros: friendly staff, quiet resort. Cons: old and run down. Kids club was a joke. Duplo pieces were dirty and dusty. Basically it was set up by the pool as they are redoing their old space so the only toys they had were dirty and broken. Nothing was really organized. Son was excited for water gun games and the water guns were all broken. Scavenger hunt entailed handing beige Easter eggs within the small surrounding by the pool. Very disappointed. Food was overpriced and bad. Drinks also overpriced. We learned this when we hired a car to a nice resort and beach 20 minutes away and discovered the food was delicious, price was 1/3 of this one and the sand and beach there was much better. It’s an old run down hotel. We say it’s quiet but really there wasn’t many people there. The staff were friendly and helpful.