Hotel berhampiran Sara Business Center sarl, Lome

Rooms: The rooms are above average. Modern, new, clean. Two issues. When it rained, a good bit of water leaked into the rooms onto the floors and soaked the bottom of the curtains. This is clearly a known problem that has not been addressed. The curtains have a bit of a mildew smell from the water. The windows also are quite dirty plus filled with bird poop, and could use a good cleaning. Rooftop: Beautiful, good service and stunning views of the city. Perfect place to relax in the evening. Pool: The pool area is too small and there is not enough seating. There also are not enough pool towels. Also, there are no tables to eat/drink outside at the pool. Just the pool beds/loungers. The nice thing about the pool, however, is that it is very warm. Perfect temperature! And the pool beds that swing are a nice addition and very relaxing. Food: This is where the hotel fails. The food/beverage offerings do not make sense. Our room rate included breakfast, but the breakfast offerings were almost non-existent. We asked for tea, and were told they only offer green tea and mint tea. Odd! No black tea is served in this hotel at any time of the day? Most people want caffeine at breakfast. Most hotels even put black tea in the rooms. No breakfast meats: bacon, sausage, etc. The ”fruit platter” consisted of one apple. I ordered the mini-burgers for lunch which was supposed to be 4 mini-burgers, I was served one large burger and told I could cut it into 4 pieces. Finally, you cannot order wine by the glass anywhere in the hotel. They only sell wine by the bottle. Why? What if someone is traveling alone and just wants a glass of wine with dinner. No, you can't have that. It is a silly policy. Service: Service is very slow at the restaurant. Each time, we waited almost an hour for food, including breakfast. At their price point, I would recommend staying at Fevrier and visiting Ioka's rooftop instead.

This hotel is phenomenal in some ways and ok in others. I would still 100% recommend staying here. We stayed 2 different 1 night stays during a 2 week trip through Ghana, Togo and Benin. The pros: Excellent service Very clean, spacious, gorgeous rooms. Delicious breakfast buffet. The Cons: Our first night, I lowered the AC and ended up tossing and turning. Realized when I woke up, thay the AC wasn't working. If I hadn't been so tired from a long day of travel, I probably would have noticed before falling asleep. There are 2 of us traveling, and both nights in the 2 different rooms only had 1 towel. Both times we had to call for a second towel...our reservations specifically indicated there were 2 of us. Check-in is very slow.

I have stayed and am staying here on business currently and for the next 2 months will be a regular visitor, my company books this hotel so I dont have a choice of rooms . Rooms vary in style but are ok . Upstairs rooms are more luxurious, I am currently downstairs and rooms are ok ,very basic but practical. The restaurant offers a nice breakfast buffet . Lunch and dinner is a problem as your food takes very long to arrive even if its not busy . Food quality is up and down ,some dishes are great and some are inedible, we had the bicyclist chicken and the geunnie fowl last night .Both dishes were like eating rubber ,honestly the worst meal I have ever had in a hotel . Waiters get drinks orders wrong as they lack English language skills . You ask for a tonic water and you get a gin and tonnic ? I could go on but think I will stop here . This Hotel has great potential but needs more professional management and definitely needs better quality control in the restaurant area .