Hotel Lonavala dengan Gim

Excellent hotel, very good cooperative staff. The hotel staff are very polite. Near the market. The hotel also has amenities like a big swimming pool, table tennis, and carrom. They have given room at a very reasonable price. Worth staying in this hotel. The room is spacious and has an extra bed. Comfortable for family Ample car parking space.

We recently stayed at Picaddle Resorts & Spa in Lonavala, having enjoyed a positive experience during a previous visit a year ago where 10 rooms were booked (bulk booking). Unfortunately, our recent stay fell significantly short of our expectations. 3 rooms were booked in my wife's name siddhi. Firstly, we encountered difficulties in contacting the property. The phone numbers listed on Google and their website were either incorrect or unreachable despite multiple attempts. Secondly, our requests for a higher floor room and early check-in for one room (due to a senior citizen in our group) were not accommodated at the time of arrival despite being communicated in advance. Furthermore, the quality of service was inconsistent. The deluxe room had a cracked washbasin, which was reported to the staff but not addressed. The executive room was assigned on the ground floor next to the reception, despite our preference for a different location (which staff again denied that such request was made). When we raised these concerns with the General Manager, Mr. Nikhil Parab, his response was dismissive and lacked empathy. He stated that room allocations are random and that no alternative arrangements could be made due to full occupancy. This lack of customer focus and proactive problem-solving is deeply concerning. While our previous experience at Picaddle was positive, our recent stay has left us extremely disappointed. We strongly advise future guests to exercise caution when considering this property.

We had the best stay - smooth and easy check in and check out!!! Thank you to the entire team especially the few names we remember - thank you Payal and Prashant :) thank you Mahadev, pooja Shreyas and Sachin ! The pool was clean and amazing the rooms with the balcony was just perfect for our one day vacation and anniversary celebration in fact the team surprised us with a cake and complimentary hi tea! The breakfast spread was so huge and amazingly delicious The property is lush green and beautiful super clean fresh and very comfortable and elite! We will henceforth always come stay here!

At Aveda Retreat Heritage, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit.Arrange your trips to and from the airport using the hotel's convenient transportation services booking. Discover the wonders of Lonavala with ease by utilizing the services provided by taxi, car hire and shuttle.Complimentary parking is available for guests. Continuously receive the support you require through front desk amenities such as concierge service and luggage storage.At the hotel, their ticket service and tours is also capable of assisting with booking tickets and securing reservations for entertainment and adventures. Always look your best in your preferred attire with the dry cleaning service and laundry service provided at Aveda Retreat Heritage.Craving relaxation? In-room amenities such as 24-hour room service, room service and daily housekeeping allow you to maximize your time spent inside the room. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel.For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones.Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms at Aveda Retreat Heritage come furnished with air conditioning to cater to your needs and comfort.A few accommodations at Aveda Retreat Heritage also include unique design elements like a balcony or terrace. A few chosen rooms are equipped with daily newspaper, television and cable TV to ensure guest amusement.Aveda Retreat Heritage offers toiletries, bathrobes and towels in the restrooms of specific accommodations. A delightful breakfast is the perfect way to begin your day, and at Aveda Retreat Heritage, you can always indulge in a scrumptious meal on-site. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices.At...