Number Sixteen, Firmdale Hotels

Second visit and loved it. Great to stay in a small leafy environment in centre of a city. Great staff and lovely quiet rooms. Can sit in garden at breakfast and honesty bar for evenings. Lots of restaurants close by. Very near to South Kensington subway. Rooms not large but so much nicer than big commercial corporate hotels. Looking forward to next stay already.

My sister, niece and I travelled for a quick stay in London. After days in France sharing rooms and apartments, we were looking for a quiet place with private rooms. Number Sixteen offers 4 single rooms and we were lucky enough to reserve 3 of them for the dates we needed. The hotel is in a perfect location on a street around the corner from the South Kensington tube station and near to pubs and other restaurants. Our rooms were adorable, twin+ beds, small closet, desk and bathroom (think cruise ship size!). Comfortable and charming. The hotel offers breakfast and afternoon tea both indoors and in their gorgeous back garden and there are also two lovely parlors inside with an "honesty bar" for drink and snacks. I also fell in love with the Kit Kemp toiletries offered in our room and wished I'd had room in my luggage to bring home with me. Savoring the hand lotion and linen spray left for us to enjoy that I brought home with fond memories of a lovely stay.

Assigned a laughably tiny (even by London standards) room that didn't even have space for a coffe maker or ketlle. Miniature bathroom was down an awkward and dangerous couple of stairs. Very noisy with doors slamming all hours of the day and night. Booked elsewhere and got out after just one night. Was charged for two nights of a three night reservation.

Very sophisticated cozy hotel in a great neighborhood. Each time we visit the experience only gets better.

Adorable hotel, great location, wonderful staff. I stayed in a single room and it was small and absolutely perfect. Enjoyed breakfast and tea in the restaurant and both were delicious. Great location near the South Kensington Underground stop. Front desk staff were all very helpful. Would definitely go back!

When we retired from London 7 years ago Number Sixteen absolutely became our VERY HAPPY Home-from-Home. Then our daughter bought a London house ... but, with another baby just arrived, we’re London-homeless again. But No, not really:- Back at Number Sixteen we’re better-than-faultlessly “back-home again”. Those 7 years later, and despite all that those 7 years has meant, ABSOLUTELY EVERYTHING about Number Sixteen remains perfect, even better than 7 years ago if that’s possible. 1) Of course the whole place and “feel” is great, faultlessly and fun-illy designed and charmingly homey, much more like a friendly club than a hotel. So 11-out-of-10 for that: the food, my grand-daughter’s surprise and unasked-for little Birthday-cake, the garden, the coy-carp, the honesty-bar and all-else. But really it’s ... 2) The staff. ABSOLUTELY EVERYONE OF WHOM deserves at least 12-out-of-10, so let’s say an overall average 13 for all the staff but, in case that’s unlucky, let’s say 15-out-of-10. (What this really means, surely, is a REAL thumbs-up to the Kemps. Years ago I asked a staff-member in Quaglino’s how Conran got his staff there to be so nice? Was it immaculate staff-training or what was the secret? “No”, was the very surprising reply, “We’re all TERRIFIED of him”. If that’s how it’s done the Kemp’s must be terrifying QUITE BEYOND BELIEF! But I very-much-indeed suspect that’s perhaps not how they achieve such magic.) So Thank You yet-again Number Sixteen. Yours is a QUITE REMARKABLE achievement.

The hotel was beautiful. The staffs were very friendly and helpful . Breakfast was delicious

Absolute gem in a super convenient and upscale neighborhood. You can get anywhere by tube bus or any other means of transportation from the No. Sixteen Hotel and the staff was always welcoming. It felt more like being home than a hotel. The amenities were also great. Would stay there again in a heartbeat and will recommend it to anyone traveling to London.