The Z Hotel City

I stay here quite a lot because it’s near where I work. Everyone at the front desk is really helpful. Although the rooms are quite small, they are perfectly formed and there is a pretty good café next door. The showers are excellent.

Great hotel, rooms a little small but does the job.

Stayed in inside room was very very warm and air conditioner wasn’t very powerful so would recommend getting a window if you don’t like hot rooms! Location is great, staff great super clean!

服務熱情周到，房間較小但位置絕佳 適合獨自旅行

Excellent hotel for the price! Yes the rooms are extremely small, that’s the point. We knew we wouldn’t be in the room much so that didn’t matter. What made the difference was the excellent staff and service. The Z membership (entirely free and gets you 10% off your booking when booking!) lets you get a beautiful cheese plate and wine complimentary every night (for non Z members it’s available every Tuesday and Saturday), and a complimentary coffee at the cafe. Additionally the staff was very kind and friendly. The location is great and within walking distance of SOHO, convent garden, and many other fun areas and tourist attractions like the British museum. If you are looking for a comfortable hotel with great service and not planning on spending all your time in your room this is the hotel for you!

Very pleased with the hotel service! You all went beyond my expectations from arrival to check-out! Your wonderful team looked after me and my family the last few days and I’m grateful. Special thanks to Daniela who was kind enough to help us with recommendations on places to visit on arrival, and to the smiley girl at reception Nicola on check out who assisted me on booking an Uber! Was quite upset that I missed out on the cheese and wine buffet but will hope to try it out on our next visit! As we will definitely be staying at Z hotels again. Rooms are quite compact , however if you’re not staying for too long it’s perfect! And they clean your room upon request. Once again thanks for everything !