Zedwell Piccadilly Circus

The hotel was very conveniently located, near the underground tube station. The room was clean. I will stay here again!

We stayed for one night at the hotel on 16/2 to 17/2. During our shower, we have heard commotion outside, but as we are unable to hear clearly with music play and both naked, we responded delayed, only noticing the door closing suddenly (which means it opened during our shower). We lock the doors immediately fearing for the risk this presents. There are follow ups on heavy knocking on the door. We wondered if they were our friends who also at the hotel, we asked, but no respond, only heavy knocking on the door. After a few mins, it is finally silent and when we finished our shower, we got our friends who are at a different floor to find reception (calling reception on the phone only leads to voice mail). There was a search on the floor and review of the CCTV, could not find this mysterious figure. Only in further questioning that it is revealed apparently the steam set off the smoke alarm (which is unusual as we already have the bathroom door closed), and someone came to check. However, as we question the person at reception (me at the phone as I was worried for the safety outside our room, and only our friends still at reception) why couldn’t they have announced their presence plus asking for our safety with communication, rather than knocking without a way for us to verify their identification, the person at reception began to become increasingly impatient and rude, asking us why the visitors of the affected room not present (which we already mentioned we worried for our safety), and asking if we are questioning the hotels management. As we mentioned the issue of the person entering the room with us naked, gravely disturbed our privacy, he starts to threaten us of having us checked out and having security escort us out. With no further progress, we are forced to leave and rest for the night. Apparently this is also not the first time this has happened as well (there are reviews on the people’s similar experience on other platforms). Would not recommend this place, or if you still consider this place, be careful.