Ulasan Imperial Court Suites

The shower warter can't adjust. Was very. In the room have No little spoon

Was not informed that the reception is at another address. Seems like a common problem. Receptionist was very slow and I had to wait 10mins while she checked with her manager to verify that my room is prepaid, then she gave me the wrong info on the room floor. The room itself is decent for an apartment but still not like how pretty it is in the pictures. The shower head is leaking and falling off its nails. The living room floor was wet after a light rainy day, don’t know where the water leaked in from! The hallways and reception area looks like a sleazy motel set. There was a stash of fire extinguishers at the basement. When someone walks outside or closes the door you’ll hear it loud and clear. Lift landing is between floors and corridors are super narrow. I would not stay here again and don’t think it deserves more than 2 stars in any rating.

With a bit noisy at the building door.

Good location

The front desk staff and the porter, Joseph, had an excellent customer first attitude. The staff makes this locale a great place to stay when visiting London.

They take your CREDIT CARD and digit it into a computer, this is VERY UNSAFE!!!! A simple virus could get all the customers details... Just to save them from paying a little more to have a regular terminal!!! The entire hotel is cheap, all the refurbishments were badly done and you can smell the attitude of "profit" everywhere. Stayed just for one night so I didn't bother to complain to change the room as when I arrived I was very tired. The room was on a building under full refurbishing so a lot of construction noise during the day. The room that I was in has already been refurbished but in a very, very poor way with a lot of issues. 1. From crooked floor that when you step it pinches your feet 2. Water damage and ripped wall paper 3. door to the back patio would not lock and could be opened from the outside 4. No sockets next to the bed, so no charging devices there... 5. Bathroom tower rail was boiling hot and no valve to adjust temperature 6. Non existing caulking on some tiles and mold on the shower 7. Shower was very narrow what would make you always touching the tap when bathing making the water boiling hot... 8. Ceiling lights with different colors...

You have to check in at a hotel down the road, which is easy to find on google maps, the staff on reception were really friendly , they let us keep our luggage there until our room was ready! Apartment was nice, small but big enough for needs, It could just do with some maintaining in some areas though, but for the price we paid in this area i suppose this is to be expected!!! Could also do with some extras as it is really sparse with supplies, such as no hand towels, tea towel, there are basically 2 of everything. The apartment was red hot so we turned heating off , but radiators still came on Shower was really nice once we'd worked out how to turn the temp down, but a bit of a concern was the shower tray, i think it needs looking at, as it feels to bow in the middle and we daren't stand on it as it felt like it was going to break. I would stay again for the area , which is such a nice area, just across from Kensington gardens at one end of street and shops and bars at the other, much quieter than staying closer to the city, really good transport link as well.. All in all happy with it , id give Location 5 out 5 apartment 2.5 out 5 , staff 5 out 5 !!!

Dirty accommodations, too small. Check in place was changed and I struggled to find new location

This property provided us with a nice spacious room. It was overall a good stay in london for the price.

Best thing about the property is the location. 3 minute walk to Bayswater station and 8 minutes to queensway station, easy access to several tube lines. 10 minutes and you are in Kensington Gardens. Property is located in a quieter road. Next street has many shops and restaurants. I had apartment 9c on top floor. Condition was disappointing with pealing wallpaper and worn out laminate flooring. Ok for short stay

Apartment was in great location very near two tube stations. It was clean and the small kitchen unit was well equipped for basics. Sound proofing isn’t great. You wouldn’t want to have noisy neighbours. Mattress on bed could be a bit better also. It was old and springy. Overall though by London standards this is good value, especially if there are two or three staying.. I’ve stayed in some absolute slums in London for higher prices than I paid here. Would recommend and would stay again.

Bayswater is an excellent area for access to tube, for groceries and eateries and to tourist attractions in London. Room was VERY small. While the website states air conditioning the units have been disconnected in most rooms. We stayed for a week and the only time the room was serviced was once when we specifically requested this.

An awful experience! I would never go back. The site stated the rooms had AC . First we were told , it was a third party site and they were not responsible for what it said. Then we were told they did have AC’s in some rooms, but they didn’t work and they tried to convince me that was sufficient. They made no sense. I asked for a refund so I could find other accommodations. I had just paid 20 minutes before. I waited 45 mins for the manager who left without talking to me. I was told I needed to email them. They would not refund me. They them showed me 3 other room options with ac’s that didn’t work either. The second night they then put us in a studio with a barely working ac that went down 2 degrees after 24 hrs. The bed was broken, the hall had dirty stained carpets, wallpaper peeling off the walls, and towels that smelled of mildew. The site images make the rooms much larger then they actually are. The rooms are very worn down. The shower door literally fell off into the shower. They also refused to reund me the difference for a studio instead of a one bedroom which I had booked. They said the studio was actually bigger than the one bedroom, which was complete BS. They were pleasant at the front desk but lied to me over and over saying they would take care of us or refund me. In the end all they did was give me a fan and waste my time .

Quiet area. Good price. Nice staff. Horrible bed. Floor damaged severely. No air conditioning. Won’t be going back.