Thistle London Trafalgar Square

Ulasan Thistle London Trafalgar Square

Thistle London Trafalgar Square

Whitcomb St, City of Westminster, WC2H 7HG London, United KingdomLihat Butiran Hotel
Thistle London Trafalgar Square
Thistle London Trafalgar SquareThistle London Trafalgar SquareThistle London Trafalgar Square
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Ulasan Tetamu

8.1/10
Very good
122 ulasan
Ulasan yang disahkan
Location8.8
Amenities8.1
Service7.8
Cleanliness7.8
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All reviews(122)
Positive reviews(19)
Reviews with photos/video(5)
Negative reviews(3)
Guest User
Standard Twin Room
Daftar masuk pada Feb 2026
Traveling with friends
1 ulasan
9.0/10
Great
Disiarkan pada 26 Mac 2026
My friend and I were able to check in a little earlier as the room was ready. This was a huge bonus as we'd been travelling a long time. The room was very clean. We had slippers and robes available during our stay. The breakfast was very good, with a selection of products. Pastries, breads, cereals. Hot and cold food. Teas and coffees. The hotel was in a superb location. Which suited our needs. Near to theatre land and all the iconic sights.
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for your delightful review. We are happy to know your stay with us went well and we met your expectations.We look forward to your next visit.regards, Lisa.
ESG Traveller
Standard Double Room
Daftar masuk pada Okt 2025
Solo traveler
8 ulasan
10/10
Outstanding
Disiarkan pada 6 Nov 2025
The room was lovely, had everything that I wanted. Standing shower, kettle, desk, wifi was good, you can charge your devices by the bedside. The lobby was nice and welcoming too. Location was marvellous as well. so near to Piccadilly circus, Chinatown, Leciester Sq Trafalgar Sq. and to the tube stations. One of the best hotels, that I have ever stayed in. There are many Thistle hotels around, but this is the best,
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for leaving your review!We’re thrilled to hear that you enjoyed your stay with us and that your room had everything you needed — from the standing shower and kettle to the desk, Wi-Fi, and bedside charging. It’s wonderful to know that you found our lobby welcoming and our location marvellous, so close to Piccadilly Circus, Chinatown, Leicester Square, Trafalgar Square, and the tube stations.We’re especially delighted that you consider this one of the best hotels you’ve ever stayed in — and that you think our hotel stands out among the Thistle hotels. We truly appreciate your kind words and hope to welcome you back soon!Regards,Lisa.
Samer Abdullah khallaf
Executive King Room
Daftar masuk pada Jul 2025
Family
5 ulasan
3.0/10
Disiarkan pada 14 Ogo 2025
The worst hotel I have stayed in. The rooms are dirty and dusty, there is no care taken of them and no luggage transportation services. I had to carry my own bags when entering and exiting. The refrigerator does not work. I filed a complaint from the first day I entered the hotel until the last day, they did not solve the problem. The price is very exaggerated compared to the service and care of the rooms. The air conditioning is bad, the curtains are worn out and dirty. The only thing that distinguishes is the size of the room. I will not repeat the experience again. Advice
Jawapan daripada Pihak Penginapan: Dear Saer,Thank you for taking the time to share your detailed feedback. We are truly sorry that your stay did not meet your expectations and that you felt the welcome could have been friendlier.We regret to hear that you found the rooms dirty and dusty, and that no luggage assistance was provided, causing you to carry your bags yourself. We also apologize for the inconvenience caused by the refrigerator not working despite your repeated complaints, as well as the poor air conditioning and worn curtains.We appreciate your honest feedback regarding the value for the price paid and the overall condition of the rooms. We understand your disappointment and sincerely apologize for the negative experience. Your comments will be shared with our team to improve our services.Thank you again for your feedback, and we regret that we did not meet your expectations.Regards, Lisa
Guest User
Standard Double Room
Daftar masuk pada Mei 2025
Couple
2 ulasan
10/10
Outstanding
Disiarkan pada 16 Jun 2025
Amazing place to stay. Good environment . Definitely will come again.
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you so much for your wonderful feedback! We are thrilled to hear that you enjoyed the amenities, cleanliness, surroundings, and service during your stay.It’s great to know you had such a positive experience and that you plan to visit us again. We look forward to welcoming you back soon!Best regards,MD Didar Alam
Guest User
Deluxe King Room
Daftar masuk pada Feb 2025
Couple
1 ulasan
10/10
Outstanding
Disiarkan pada 3 Jun 2025
Great location lovely hotel and welcoming staff
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you very much for your kind words. We are delighted to hear that you enjoyed our great location, lovely hotel, and welcoming staff.We truly appreciate your feedback and look forward to welcoming you back on your next visit.Best regards,MD Didar Alam
Koxanyash
Deluxe King Room
Daftar masuk pada Jun 2024
Business traveler
1 ulasan
7.5/10
Disiarkan pada 14 Jul 2024
It’s a tired hotel in the center of London with spacious rooms. The entrance is on the back side of the street and there is no view from the window. I would give 3 stars to the hotel and hope they can renovate the space.
Jawapan daripada Pihak Penginapan: Dear Koxanyash, Thank you for your feedback. We apologize for the inconvenience caused by the poor service you received. Your feedback is incredibly valuable, and we're using it to make meaningful improvements to our service. We will appreciate it if you give us another chance. Best regards, Md Didar Alam
Guest User
Deluxe Twin Room
Daftar masuk pada Ogo 2023
Couple
1 ulasan
8.5/10
Very good
Disiarkan pada 1 Okt 2023
Great location, clean room, wonderful breakfast and staff helpful and pleasant
Jawapan daripada Pihak Penginapan: Dear Sir/Madam Thank you for sharing your feedback , it is highly appreciated. We are glad that you had a great stay with us. We look forward to welcome you again. Thanks & regards Rachid
Guest User
Standard Double Room
Daftar masuk pada Jul 2023
Family
13 ulasan
7.5/10
Disiarkan pada 8 Ogo 2023
This location is near to soho Chinatown and more
Jawapan daripada Pihak Penginapan: Dear Gi Xing: Thank you for choosing Thistle Trafalgar square hotel. Thank you for sharing your feedback , it is highly appreciated. We are glad that you had a great stay with us. We look forward to welcome you again. Thanks & regards FOH Team Elizabeth
Guest User
Deluxe King Room
Daftar masuk pada Dis 2023
Solo traveler
1 ulasan
8.5/10
Very good
Disiarkan pada 3 Jan 2024
good good
Jawapan daripada Pihak Penginapan: Thanks for your review! I hope you enjoyed your stay and I look forward to welcoming you back soon.Kind Regards,Pierluigi ToscanoFront Office Manager
Guest User
Executive King Room
Daftar masuk pada Jun 2023
Family
4 ulasan
8.5/10
Very good
Disiarkan pada 16 Jul 2023
great location
Jawapan daripada Pihak Penginapan: Dear Guest:Thank you for choosing Thistle Trafalgar square hotel.Thank you for sharing your feedback , it is highly appreciated. We are glad that you had a great stay with us.We look forward to welcome you again.Thanks & regardsFOH TeamAsif
Guest User
Standard Double Room
Daftar masuk pada Sep 2025
Couple
1 ulasan
4.0/10
Disiarkan pada 31 Okt 2025
I was supposed to get 10% back because of a clogged toilet for 3 days. Still haven't heard anything.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Mr. Phloyngam, Thank you for your review. We are very sorry to hear about the problems you experienced with the clogged toilet. We have contacted the booking agent you used and they will contact you regarding your refund, which is currently being processed. Our sincere apologies for the inconvenience and we appreciate your patience while this is resolved. Kind regards, Lisa.
Anonymous User
Executive King Room
Daftar masuk pada Feb 2025
Traveling with friends
7 ulasan
10/10
Outstanding
Disiarkan pada 17 Mac 2025
The location is very good, right next to the National Gallery and Chinatown. The room is also very nice and big
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for your feedback. We are glad you enjoyed our location and spacious rooms. We look forward to welcoming you back soon.Best regards,Md Didar Alam
Woyilukanguoqianshanhewanshui
Standard Double Room
Daftar masuk pada Apr 2024
Family
5 ulasan
9.5/10
Amazing
Disiarkan pada 12 Mei 2024
Nice hotel, beautiful environment, but I can't understand London accent
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear guest, thank you for leaving your review. We're glad you enjoyed your stay with us. We look forward to your visit. Best regards, MD Didar Alam
kieminem
Deluxe King Room
Daftar masuk pada Jan 2024
Business traveler
28 ulasan
8.0/10
Very good
Disiarkan pada 17 Feb 2024
The location is good, close to Chinatown and very convenient for everything. recommend! Breakfast is also good, but it's the same English breakfast every day.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear guest, thank you for leaving your review. We're glad you enjoyed your stay with us. We look forward to your visit. Best regards, MD Didar Alam
Guest User
Standard Double Room
Daftar masuk pada Jun 2024
Family
3 ulasan
9.0/10
Great
Disiarkan pada 26 Jul 2024
The room is not big, but it is comfortable and convenient enough, and the functions are complete. The service is not so enthusiastic, but it is enough. The biggest highlight is the geographical location, the National Gallery, Chinatown, Piccadilly circles are all very close, supermarkets and food are convenient!
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: We are so glad to hear that you were so impressed with our service and facilities! We strive to create memorable experiences for our guests and we are glad to work with you to achieve success. We can't wait to welcome you back for another extraordinary stay.