Montcalm Marble Arch Townhouse

Ulasan Montcalm Marble Arch Townhouse

Montcalm Marble Arch Townhouse

41 Great Cumberland Pl, Westminster, London, W1H 7LG, United KingdomLihat Butiran Hotel
Montcalm Marble Arch Townhouse
Montcalm Marble Arch TownhouseMontcalm Marble Arch TownhouseMontcalm Marble Arch Townhouse
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Kami Memadankan Harga
1 malam

Ulasan Tetamu

3/5
41 ulasan
Ulasan yang disahkan
Persekitaran3.0
Kemudahan2.9
Perkhidmatan3.2
Kebersihan2.9
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Semua ulasan(41)
Ulasan positif(24)
Ulasan dengan gambar/video(3)
Ulasan kurang baik(17)
Pengguna Tetamu
Bilik Kelab
Menginap pada Jul 2024
Bisnes
1 ulasan
4.0/5
Sangat Baik
Disiarkan pada 30 Jul 2024
Standard not as expected from Montcalm
Terjemah
Pengguna Tetamu
Bilik Deluxe Single
Menginap pada Ogo 2024
Lain-lain
1 ulasan
3.5/5
Disiarkan pada 19 Ogo 2024
Good luck
Terjemah
MillerCatherine
Bilik Deluxe
Menginap pada Mei 2022
Bisnes
2 ulasan
3.0/5
Disiarkan pada 16 Mei 2022
This is one of the worst hotels I've ever stayed in. There is no lift, I had to switch rooms due to extremely loud banging noises, the carpet was incredibly dirty, the kettle didn't work (which was just as well as the corner of the room it was in had a terrible smell), and the shower stopped working while I was in it. The location is fantastic, extremely convenient to parks and high streets--every day I walked to great food and theatre.
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Pengguna Tetamu
Bilik Deluxe
Menginap pada Apr 2024
Pasangan
1 ulasan
1.2/5
Disiarkan pada 28 Apr 2024
Prenotata stanza delux di 20mq con vista. Abbiamo trovato Stanza piccolissima, dal bordo letto al muro a malapena passava una persona messa di fianco. Vista? Seminterrato con finestra e grate. Stanza fredda, bagno con termosifone elettrico non funzionante, condizionatore non funzionante. Ci hanno forniti di stufa elettrica anch’essa non funzionante. Ci hanno fornito seconda stufa elettrica, abbiamo dovuto appoggiarla al muro, non si reggeva in piedi. Nel frattempo mia moglie andata via con influenza. Assolutamente da evitare.
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DASEIS
Bilik Deluxe Single
Menginap pada Jul 2024
Bisnes
7 ulasan
2.0/5
Disiarkan pada 11 Jul 2024
房屋情況舊非常小
Terjemah
KennedyHoliday
Menginap pada Jun 2024
Pasangan
4.0/5
Sangat Baik
Disiarkan pada 27 Jun 2024
Had a fantastic weekend away for a wedding. The reviews on here were slightly concerning. But when we arrived we had none of the issues mentioned. You do need to walk a small distance to collect your keys as the hotel is many apartment blocks on the street. Room was clean and spacious. Only two small issues. The shower head is a rainfall type so little awkward if you don't want to get your hair wet. Secondly a few socket switches were loose but pointed these out at checkout and they seemed concerned so hopefully sorted this out. Left our bags at checkout to get more of London and returned hours later to collect them with no issues. Would stay here again.
Terjemah
Vijay A
Menginap pada Jul 2024
Keluarga
1.0/5
Disiarkan pada 19 Jul 2024
I made reservations thinking this was a 5-star hotel. When I arrived at the hotel, the receptionist said that my room was leaking and would move us to a sister property next door. He took us down to the basement which was a tiny room with enough space to fit a double bed. I refused to stay and the receptionist made a call to his colleague (seemed like a stunt) and showed us another room on the ground floor which was a bit bigger but up to a 2-star standard (soiled carpets, old furniture and not up to the mark). I think this whole thing was a scam and possibly had offered my room to another larger group party which I saw at breakfast the next morning. I would not recommend this place to anyone.
Terjemah
androulla c
Menginap pada Jul 2024
Pasangan
1.0/5
Disiarkan pada 7 Jul 2024
Don’t stay here. Boobed in May a double versus room advertisement on bookings. Com with photo showing g spacious room with sofa well decorated etc REALITY - the room provided was in basement of sister hotel a few doors down there was no lift I have a knee injury so found the steep narrow staircase a real problem . Room was tiny - bedsheets stained with blood , pillows and bed lumpy, aircon so noisy we needed to stuff the plastic case to stop rattle as couldn’t turn off aircon because it became too stuffy and airless. Peeling wallpaper, cracked sink, dirty carpet, threadbare dirty, holed covers on bed. No consideration by staff who told us it would ok to leave luggage as they would sort us out with a “good room” on check in at 1 pm but when we got back at midnight they quite literally told us take it or leave it and made themselves scarce! TO find a bottle of mulled wine and an offer of free breakfast ( which was already in our package paid for) was just insulting. We didn’t get the room we paid for. Others booked later than us and not through bookings.com were treated far better we found out at breakfast
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Sarah h
Menginap pada Feb 2024
Pasangan
1.0/5
Disiarkan pada 28 Feb 2024
0/10 for cleanliness - used vape clearly in sight in bathroom which shows room wasn’t checked and stain on bed proving it wasn’t cleaned either. we had been switched from their suites to the hotel the DAY before our arrival due to “maintenance issues” and were promised best accommodation possible - instead we were put in the basement with a view of cigarette butt-filled grass area.
Terjemah
Roving54705314432
Menginap pada Feb 2024
Keluarga
5.0/5
Luar Biasa
Disiarkan pada 12 Feb 2024
Lovely people, all very kind and nice, the breakfast was very good, and is very close to many places, so it is easily accessible. As well beautiful, the hotel looks very nice. Met a very nice Romanian worker Corina Dinu i think, she was very helpful and lovely. Very nice Price and quality!
Terjemah
Avivatraveller123
Menginap pada Nov 2023
Solo
2.0/5
Disiarkan pada 15 Nov 2023
The only good thing is the location, very centered, close to Oxford street and transportation. Lucky me to order it only for one night. The room was the smallest I’ve ever been to. First, I was offered to get a room in the basement but I refused. There was a bit dust but the shower was clean. The noise was terrible! I’ve heard every slam door and couldn’t sleep all night. I don’t understand why in some websites, it’s written that it’s 4 stars hotel. It’s more like 2. Not recommended at all.
Terjemah
Lucinda_lay
Menginap pada Nov 2023
Bisnes
1.0/5
Disiarkan pada 6 Nov 2023
Dated, dirty, tiny. I had room 6. A shoe box right behind reception. An absolute rip off! I’ve never seen such a small room. No space to put my luggage down. The table didn’t even have a chair because it wouldn’t fit in! A tiny single bed rammed up against the window and curtains so you can’t open the curtains. Old dirty carpet and very worn decor.
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Pengguna Tetamu
Menginap pada Nov 2023
Lain-lain
5.0/5
Luar Biasa
Disiarkan pada 5 Nov 2023
Had great stay!!!. Although at the beginning we were offered a room in basement and the worst part was I've issues with my leg and climbing up and down would have been a nightmare. However, thank you so much to the gentlemen Karim . He not only understood the problem but instantly he offered us a specious room on ground floor. A part from that breakfast was top-notch. The only disadvantage is they don't have any elevator in the building but with great service you're forced to give them a 5*.
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Pengguna Tetamu
Menginap pada Okt 2023
Lain-lain
1.0/5
Disiarkan pada 26 Okt 2023
Hotel reported they had had a flood and were unable to accommodate all of our party, stating they had sent an email that day. They wanted to send a single woman to a hotel ten minutes away. Denied breakfast even though it had been booked as part of our package. Poor standard of decor , noisy with the sound of the electricity boxes humming all night disturbing sleep. Room in the basement so very dark and curtails that didn’t open fully .Cramped room and bathroom with not enough room to swing a cat. Room unclean ,bedding and pillow dirty , headboard damaged . To remote didn’t work , fridge was hot. All rooms in our party unpleasant.
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Pengguna Tetamu
Menginap pada Apr 2023
Lain-lain
2.0/5
Disiarkan pada 10 Apr 2023
I was really surprised how shabby and run down this place was. Multiple stains on the carpet, furniture really bashed and the bathroom in particular was horrible. The shower cubicle was filthy and mouldy looking, the floor tiles badly cracked and the extractor fan was thick with dirt and grime. All this quite visible by just standing there - I didn’t have to hunt down these issues like they do in 4 in a bed! The bathroom had a horrible lingering smell too. I asked reception if I could move rooms and whilst they were very understanding and showed me another room, this was equally as grim. As this alternative was in the basement, I decided to stay put. Apart from some dodgy looking stains in the duvet the bed was actually quite comfy. The Studios are in a great location but at £300+ per night I would NEVER stay here again. It had a feel of somewhere that was quite stylish 15 years ago but had received very little TLC and has become rundown. Much nicer hotels in the vicinity - book these at your peril!
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