Radisson Blu Hotel, London Mercer Street

Ulasan Radisson Blu Hotel, London Mercer Street

Radisson Blu Hotel, London Mercer Street

20 Mercer St, Camden, London, WC2H 9HD, United KingdomLihat Butiran Hotel
Radisson Blu Hotel, London Mercer Street
Radisson Blu Hotel, London Mercer StreetRadisson Blu Hotel, London Mercer StreetRadisson Blu Hotel, London Mercer Street
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Kami Memadankan Harga
1 malam

Ulasan Tetamu

4.3/5
Sangat Baik
48 ulasan
Ulasan yang disahkan
Persekitaran4.4
Kemudahan4.4
Perkhidmatan4.2
Kebersihan4.4
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Semua ulasan(48)
Ulasan positif(42)
Ulasan dengan gambar/video(9)
Ulasan kurang baik(6)
Pengguna Tetamu
Bilik Premium Deluxe King
Menginap pada Jul 2024
Melancong bersama rakan
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 22 Jul 2024
very close to musical performance places and street shopping areas. Nice lobby area with lots of sofa
Terjemah
Kennes
Bilik Premium
Menginap pada Sep 2024
Bisnes
5 ulasan
4.0/5
Sangat Baik
Disiarkan pada 8 Nov 2024
Cleanliness: "The room was clean and well-maintained, which made for a comfortable environment." Staff Service: "The staff were very accommodating and went out of their way to assist with my requests." Amenities: "The amenities, such as the pool and gym, were excellent and added to my overall enjoyment." Location: "The hotel is conveniently located near popular attractions, making it easy to explore the area."
Terjemah
Maha Alshiha
Bilik Premium
Menginap pada Nov 2022
Melancong bersama rakan
10 ulasan
4.5/5
Hebat
Disiarkan pada 12 Nov 2022
We had a wonderful stay here. The room was for three, it was spacious and clean and all we asked for was provided to us. The price was good. I would definitely visit again
Terjemah
Pengguna Tetamu
Bilik Standard
Menginap pada Jun 2024
Solo
41 ulasan
3.3/5
Disiarkan pada 25 Jun 2024
2000多一晚的房間值不值大家看圖吧~ 優點:地理位置,硬件在英國算中上了 缺點:幾乎沒有服務,皮笑肉不笑,也沒什麼禮貌
Terjemah
6/7
Pengguna Tanpa Nama
Bilik Standard
Menginap pada Dis 2023
Bisnes
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 23 Jan 2024
地理位置優越。從酒店到Covert Garden、Thyme River、Royal Court、 A theater、非常方便。服務人員態度良好。我們是自由行,這酒店位置省了不少的士費用。離圖中的景點都挺方便的。
Terjemah
6/14
Pengguna Tetamu
Bilik Premium Deluxe King
Menginap pada Ogo 2024
Keluarga
24 ulasan
5.0/5
Luar Biasa
Disiarkan pada 19 Okt 2024
交通特別方便
Terjemah
Pengguna Tetamu
Menginap pada Jun 2023
Bisnes
6 ulasan
4.0/5
Sangat Baik
Disiarkan pada 23 Jul 2023
房間不錯,地點很好,下次也會住這個酒店
Terjemah
Vacation36974405468
Menginap pada Nov 2024
Keluarga
5.0/5
Luar Biasa
Disiarkan pada 5 Nov 2024
This is a beautiful Hotel in Hart of seven dials minutes from Covent Garden, Soho, Oxford street. This time we stopped, we got an upgraded Room, which had a beautiful view of the theatre opposite. The room itself was very well furnished two double beds which were very comfortable. The bathroom with Shower and bath was beautifully finished. The room had a separate make up/wardrobe Room big TV and mini fridge. Breakfast there was fresh fruit, fresh pastries, yoghurts charcuterie, smoked salmon fried breakfast and mush more. also a menu you could order things like eggs Benedict, pancakes and much more 10 out of 10 for the breakfast With Properly made coffee and other hot drinks. All the team was friendly. We come to London three times a year will definitely be coming back again Thank you for a great stay
Terjemah
Jawapan daripada Pihak Penginapan: Dear Rick, It was indeed a pleasure to read about your recent stay at Radisson Blu Mercer Street Hotel. We're thrilled to learn that our strategic location and the upgraded room added to your enjoyable experience. Your kind words regarding our well-furnished rooms with splendid views and an assortment of breakfast options are greatly appreciated. We're delighted that our coffee and other hot beverages made a lasting impression on you. We're also pleased to know that our friendly team contributed to making your stay memorable. We look forward to welcoming you back during your next trip to London. Kind Regards, Guest Service Team Radisson Blu Mercer Street
lgarre328759
Menginap pada Nov 2024
Keluarga
1.0/5
Disiarkan pada 3 Nov 2024
Terrible value for money unfortunately. Room had carpet ripped up and mouldy from shower room leak, moved to a 'upgraded' room after discussion. Room had a double and a sofa bed rather than 2 actual beds... sofa bed was obviously uncomfortable and basically higher at one end than the other. AC worked but was very noisy. Stains on bed sheets..Staff were pleasant, breakfast was ok but hot food was barely hot. All in all good location, very disappointing hotel. For the same money I would have gone to a better hotel nearby.. originally booked for location.
Terjemah
Jawapan daripada Pihak Penginapan: We are really sorry to hear about your recent experience at the Radisson Blu Mercer Street Hotel. Ensuring the comfort and satisfaction of our guests is our top priority, so it's disheartening to learn that we did not meet your expectations. We take all feedback seriously and yours will be no exception. We're truly sorry about the room conditions you experienced and we understand how disconcerting it can be. We strive to provide an exceptional experience for every guest and it is clear that we fell short in your case. On a positive note, we're glad to hear that you found our staff pleasant and the location convenient. These are aspects of our hotel that we take great pride in. We hope that you will not let this negative experience deter you from choosing us again in the future. We would love the opportunity to provide you with a more enjoyable stay. Kind Regards, Gil Reception Supervisor Radisson Blu Mercer Street
Shaz912
Menginap pada Sep 2024
Keluarga
5.0/5
Luar Biasa
Disiarkan pada 30 Sep 2024
I absolutely love the location. A very warm welcome from Geny who made us feel at home. I travelled to go to the theatre for my birthday with my son. We got back to Prosecco and a birthday cake in my room. What a wonderful surprise. Thank you so much Geny for making us feel settled and the kindness of making my birthday xtra special. I loved the bathroom, great toiletries, the fluffy pillows and comfy bed. I will be back ♥️✨
Terjemah
Jawapan daripada Pihak Penginapan: Dear Shaz912 Thank you for sharing such a heartwarming review! We’re thrilled that you loved the location and that Geny could make you feel so welcome. It’s wonderful to hear that you enjoyed your birthday surprise, and we’re delighted to have been part of making your special day even more memorable. We’re glad you appreciated the comfort of your room, especially the bathroom amenities, pillows, and bed. Your kind words mean the world to us, We look forward to the pleasure of welcoming you and your son back again soon. Warm regards, Netra The Reception Team Leader
Marty B
Menginap pada Jun 2024
Pasangan
4.0/5
Sangat Baik
Disiarkan pada 26 Jun 2024
If you are coming from Heathrow airport, one can take the Elizabeth line to Tottenham Court Road tube station. There are taxis in a dedicated queue or walk 10 minutes to the hotel. A GPS would help. The hotel is directly facing the Seven Dials roundabout. This Radisson is also known as the “Mercer Street Hotel.” There is no signage outside saying it is a Radisson hotel. The big plusses about the Mercer Street Radisson are its location to the Theatre District; being a block away from Seven Dials Market and relatively close to the British Museum. There is plenty of vibrant activity that is associated with this area. We have stayed in Radisson’s in Lisbon, Oslo and Stockholm. Our Mercer room was the smallest and most expensive--$650USD. I guess the price warrants the description as being a “Luxury boutique hotel.” Our room designed for two was expanded with a couch and a large glass table. There was little room for anything else. When we opened the doable bathroom door it could go only half way due the glass table. With that said, the bed was indeed comfortable and the AC cold. What saved the day is the restaurant associated with this hotel, Monmouth Kitchen. They make one awesome British breakfast. The service is friendly and prompt. This restaurant is opened to the public and serves tasty dishes through dinner. Unfortunately, the two days we came for and evening meal, the restaurant was out of “padrons,” a Spanish pepper. My heart was broken. This hotel does service smaller high end tour groups. There is also a concierge on property to answer any questions and can make reservations for you. We really can’t give this hotel “5” stars and it is awfully expensive. Ironically, we never did see a play this time. We did enjoy, though, going to the British Museum and the tech experience, “Outernet “done by Pixel Artworks, located by the Tottenham Tube station. The Outernet is free and well worth going. If you found this review to be helpful in any way, please press “Thumbs-up” to let me know.
Terjemah
6/7
Jawapan daripada Pihak Penginapan: Dear MartyB719, Thank you for sharing such a detailed and insightful review! We're glad to hear that you appreciated our prime location, comfortable bed, and the delicious offerings at Monmouth Kitchen. Your tips for travellers arriving from Heathrow and navigating the area are very helpful. We're sorry to hear that the room size and layout did not meet your expectations and that certain items were unavailable during your visit to the restaurant. Your feedback is invaluable, and we will take it into consideration as we strive to improve our services. We hope you had a memorable time exploring the British Museum and enjoying the Outernet experience. We would be delighted to welcome you back and provide a more satisfying stay. Thank you again for your review, and safe travels! Warm regards, Micael Araujo Reception Team Leader
Mike70382
Menginap pada Jun 2024
Pasangan
3.0/5
Disiarkan pada 11 Jun 2024
We picked this hotel for it's location to the theatres as we had booked a show. Perfect location for a hotel. On checking in I was told that they was no valet parking operating due to staff not being available and advised where to park myself. Once we had been checked in we went to our room to get sorted before going to the show we had booked. However this did not start off well as the room we had been given had a very large stained carpet as you entered the room and this led us to check the bed, which also was below the standard we would expect with hairs / stains on the mattress protector. I reported this to the management who were very reactive and apologised for the room condition. We were offered another room which looked a lot cleaner, although I did have concerns about the bed position. But due to us needing to get to the theatre in time for the show we agreed to the room and headed off for the evening. It was only when going to bed and when I got up in the night the position of the bed caused a real issue to access / Ingress as they was a beam restricting the gap between the bed and beam. I bumped my head on the beam at night, the angle makes it hard to avoid. It could do with an illuminated marker on the edge to make it visible at night (See attached photo). There was a good breakfast choice, apart from a slight table allocation issue. Not the great stay, but I have to say the staff were extremely helpful and tried their best to resolve our issues. We would stay here again and hopefully have no initial issues, also avoiding the room with the restricted access bed!
Terjemah
Jawapan daripada Pihak Penginapan: Dear Mike70382, Thank you for your detailed review and for highlighting both the positives and the areas where we can improve. We're delighted to hear that our location and staff met your expectations and that you found our team extremely helpful. However, we sincerely apologize for the issues you encountered with the initial room and the challenges with the bed in the second room. Your feedback about the carpet, mattress protector, bed positioning is invaluable, and we will address these concerns promptly. We appreciate your suggestion about the illuminated marker and will consider this for improving our room safety. We're glad you enjoyed the breakfast and appreciate your understanding during the table allocation issue. It's great to know you would consider staying with us again. We look forward to providing you with a flawless stay on your next visit. Thank you for your constructive comments and for choosing our hotel. Best regards, Laust Andersen Front Office Manager
Pengguna Tetamu
Menginap pada Dis 2024
Keluarga
5.0/5
Luar Biasa
Disiarkan pada 5 Dis 2024
Hotel’s location was excellent, walking distance to Covent Garden and metro. Breakfast was really good and the staff was really kind and helpful. I will definitely recommend this hotel. I stayed at different hotels in London, they were all good but Radisson Blu Mercer stood out in terms of service and location.
Terjemah
Compass34573876092
Menginap pada Jun 2024
Pasangan
5.0/5
Luar Biasa
Disiarkan pada 4 Jun 2024
First class service and fabulous hotel. We had a beautiful spacious room with a HUGE bed. The location is perfect for theatreland and Covent Garden. The staff at the hotel were so pleasant and helpful. I must give a special mention to concierge Ed who was so very helpful and also made sure we had enough information to orient ourselves. Ed and the other staff here were amongst the most pleasant I have ever come across on my travels. We are very appreciative THANK YOU
Terjemah
Jawapan daripada Pihak Penginapan: Dear Compass34573876092, Thank you so much for your wonderful review! We're thrilled to hear that you had a fabulous stay and enjoyed our first-class service. It's great to know that you found the room spacious and comfortable, and that our location was perfect for your Theatreland and Covent Garden adventures. We're especially pleased to hear about your positive interactions with our staff, particularly Ed. We'll be sure to pass along your kind words to him and the rest of our team. Your appreciation means a lot to us. Thank you once again for choosing to stay with us. We look forward to welcoming you back on your next visit! Warm regards, Micael Araujo Reception Team Leader
Pengguna Tetamu
Menginap pada Nov 2024
Pasangan
5.0/5
Luar Biasa
Disiarkan pada 30 Nov 2024
This hotel is a gem. Right in the heart of Covent Garden, step into the doors and it’s an oasis of calm. The staff are amazing and the rooms are always very clean with everything you need. Stayed many times and never had a bad experience. Highly recommended.
Terjemah