Hotel berhampiran Trafalgar Square di London

We couldn't ask for more. We upgraded, I was pregnant 32 weeks and thy tried there best to give me close room the the lift the room was spotless, and the service was amazing! They helped us a lot. We are thrilled that we discovered this hotel. It has an amazing location and the hotel itself is fantastic. I highly recommend it. Believe me, we have been to many places, and this hotel has all the facilities of a 5-star establishment. I also want to thanks to Angel for her exceptional service. It's not every day that you come across such excellent service like hers Thank you page 8 for an amazing time. Unfortunately I lost my phone on Luton's airport so I don't have any images to share

Lokasi hotel sangat bagus. Ia berada di Sungai Thames, dan No. 10 Downing Street berada di belakangnya. Keselamatan pasti tidak boleh dikatakan, dan persekitaran di sekitarnya juga sangat luar biasa. Anda dapat melihat London Eye secara langsung dari bilik yang anda tempah, tetapi hotel itu sendiri mempunyai usia. Balkon agak tertekan kerana pagar terlalu rendah dan tingkap tidak dapat dibuka sepenuhnya. Sangat mengejutkan apabila terdapat sebotol air panas di kemudahan sokongan hotel. Terdapat selipar, syampu dan perapi yang sepadan. Biru adalah syampu dan putih adalah perapi. Syampu yang sangat tua dan murah. Keringkan. Tiada berus gigi atau gel mandi. Deposit sebanyak 60 paun diperlukan untuk daftar masuk, dan semua perbelanjaan semasa proses daftar masuk akan ditolak dari deposit. Saya minum dua botol air dan makan sarapan yang berharga 23 paun. Sarapan pagi mesti 17 paun. Sarapan pagi biasa. Anda boleh mencuba sarapan Inggeris. Terdapat dua gerai untuk berkomunikasi dengan kaunter penerimaan tetamu semasa waktu makan (7:30 dan 10:00). Tidak banyak tempat untuk bersarapan di kawasan sekitarnya, dan anda harus berjalan kaki jauh. Tidak ada dewan dari pret terdekat. Makan memang memalukan. Sebenarnya sangat selamat untuk berjalan-jalan pada waktu malam. Ini adalah pilihan yang baik untuk melihat Istana Buckingham dan Big Ben. Bangun keesokan harinya dan buat temu janji terlebih dahulu untuk melihat Van Gogh Monet di Galeri Nasional. Hotel ini sangat dekat dengan tarikan di pusat bandar. Dianjurkan untuk berjalan di Chinatown dan Regent Street. Teksi semuanya sehala dan akan sangat perlahan.

Staff were very helpful and friendly. I got upgraded free to the refurbished room from the classic room I booked. Small room and bathroom but with great facilities, a window that works and blinds plus curtains that block out the light. A little noisy because of the street down below but not bad. The room had a nice new AC unit and the shower pressure was very strong, maybe a little too strong with no clear way to reduce the pressure (it's either on or off).

I was looking at the Biltmore and the Waldorf but decided to stay at the Trafalgar as they have bigger rooms than the Biltmore and the Waldorf looks like it is in desperate need of an upgrade. Everyone was very polite and helpful apart from one staff member, more on that later. I was upgraded to a Suite on arrival but requested a toom with two beds instead which was granted. The Nelson double room is very spacious and modern. It faintly smelled of mothballs whenever you entered the room and the smell then quickly disappeared. We noticed that one of the beds was sagged in the middle and this was very quickly resolved by the maintenance team and was not an issue for us at all. The only reason i mention it in my review is because Alejandra apologised a thousand times for this “inconvenience” and even send us Macaroons and drinks to the room as an apology. During checkout, Alejandra apologised again and made sure our stay was perfect. There was a key card under the bed which was covered with dust as was the carpet under the bed. Cleanliness regarding this could obviously be better as dust can trigger allergies. The service of the staff at Trafalgar is above that of all other Hilton properties in London and certainly a step above from general hospitality service in Europe. I would give the service at Trafalgar a 9 based on European standards and a 7 based on Middle-Eastern and Asian standards. Breakfast was so highly rated in many reviews of this hotel which also influenced my choice, i was expecting an absolute feast. Unfortunately, breakfast was quite disappointing for us. Staff was great apart from someone who i can only describe as a North-African young woman with shoulder length curls who did not want to give us one of the three empty tables available in the Breakfast room with only 40 minutes available for Breakfast as she was keeping those for families of 7. This is rather absurd and we ended up taking one of the tables anyway as i wasn’t going to sit where she suggested which was away from everyone else. Breakfast in any hotel, especially 5* is always based on first come, first serve. You can’t deny your guest seating space at breakfast as if you were running a dinner service. Vegan options are very, very limited. Fruit selection is even more basic than what you can get at any supermarket in London. There was only Cantaloupe, Watermelon and Pineapple. There were Apples and Bananas for grabs but that is still not enough. Pastries are miniatures which is really shameful for a breakfast buffet. Only sausages available were Pork, no vegan and no Chicken so unfortunately no sausages for me. It’s basically a full English and that’s it. You could order A-La-Carte but that wasn’t special either. We had Amex Platinum credit so we used that for one of the dishes which was not special for the £15 asking price. Room service was basic as well. Food arrived with a very friendly staff member but it was slightly cold. All in all it’s a good hotel fo

First , they double charge me , second, i didnt get any of my benefits, not early checks in not late check out , i didnt get upgraded, the receptionist ann marry (?polish) was very rude , and races , she shouldnt be a working in hospitality industry, plus the room dont have iron board and iron i order one and they took it ba k on the next day, we ask for adapter/ plug for charging not available, laundry bags not available and when i ask for one they send me a plastic bag like ikea one too big and dirty, On the check in no one welcome me as ihg member or ask me what i like as amenities, unless i ask , during the breakfast , the waitress was shutting at us for sitting outdoor on 2 seat table and we almost blocked the way although there is no partition along the balcony , Order a coffee took over 20 mins , the manager ( polish guy as well) very arrogant and rude he was saying i have 10 coffee orders and we had to wait for how long he dont know fruit was old and flies all over, my friend get hair in his omelette, i ask for a bottle of water they said its chargeable , they serve a tap water and they add ice with their hands , the same manager was washing cups of coffee with his hands and water only …. Health department should close this restaurant. Corridors are dirty, U had to wait for elevator for 10 mins every time u wanna go up and down For the money and the price i could stay in many better hotels never again to such place IHG should be ashamed and remove this hotel from their booking system

We stayed at the Marriott County Hall just before the Easter weekend and had the most amazing stay! The hotel was perfect for us, it was clean, in a great location and staff were so so helpful! Every member of staff we spoke to made us feel so welcome. The bedrooms are well designed with plenty of space. The bathroom was perfect and we really liked the Molton Brown toiletries in the bathroom. We loved every minute of our stay at this hotel and couldn’t recommend it more! I really hope to return again in the future!!

Bilik standard tidak menyediakan selipar dan air botol secara automatik. Ia mesti disediakan atas permintaan inisiatif. Sarapan sangat sederhana, sarapan a la carte, bukan bufet, tetapi standardnya enak. Jus oren tidak diperah segar, dan telur hancur sangat kering dan rapuh, tidak enak. Sikap layanan kakitangan hotel sangat ceroboh. Semasa pertama kali memasuki bilik, TV tidak dapat menyala. Saya meminta juruteknik membaikinya. Selang air di bilik mandi sangat baik, tetapi kepala pancuran bocor dan suhunya sederhana. Lokasi hotel sangat bagus. Sangat senang makan Haidilao dan Chinatown. Saiz biliknya bagus dan tempat tidurnya sangat selesa.

Excelente hotel! Amazing location, clean, wide rooms, microwave, dish washer, cutlery, and more. 2’ from the underground, and the british museum. We’ll be back for sure El hotel es excelente, ubicación inmejorable! Las habitaciones son amplias, limpias y super equipadas (microondas, platos, cocina…) y esta a dos minutos caminando del Museo Britanico y de estaciones de metro. Por el precio, y para su ubicacion, muy genial

Very central for theatres and only a 30 min walk from Victoria Station. Easy check in and even got an upgrade and a bottle of prosecco as celebrating. The only negative was the coffee. Only a nespresso machine in the room so couldn't have a cup of tea or a coffee with milk or sugar The coffee machine at breakfast kept going wrong so I suggest taking your own (fridge in room for your milk) Apart from that a great hotel with friendly staff on reception Would definitely recommend

來倫敦的第一晚，有幸住到了這家酒店，因為到的時候很晚11點多了，前台服務很好，給我們安排了不錯的房間，入住后發現一切都超預期，乾淨安靜，空間夠用，尤其第二天出門逛才發現地理位置絕了，去哪都方便，如果可以的話真是想連住幾天！退房時寄存行李服務很貼心，很棒的體驗了，推薦！