Serendipity House

Absolutely love this place! Clean, comfortable and very good location. Breakfast is brilliant, and the view from the deck is gorgeous.

As a group of nine we stayed at this B&B and one of their sister B&B”s at the beginning of December, our rooms were great, obviously not the Ritz but honestly I give this place 10 stars all round as their standards are extremely high. We were met by the owner and given 5 star treatment from beginning to end of our stay, nothing and I mean nothing was too much bother. The establishment was clean, beds were comfortable, rooms spacious and staff were extremely attentive nothing was too much hassle. Breakfast was absolutely delicious and plentiful, we also had drinks at the bar before heading into Derry City and the craic was brilliant. Highly recommended excellent value for money homely and extremely welcoming, the owner is an absolute gentleman and definitely went the extra mile for us , short walk to the city and bonus of being able to park outside.

We had a great stay at Serendipity House. It offered a great view of the city, good food and drink, and wonderful staff. Special thanks to Caroline and Paul who made us feel very welcome and offered sound advice about what to see and do in Derry. The rooms were very tastefully decorated and comfortable. We've made several trips to Ireland. This however, was our first time in Derry. We will be back. You were all very kind!

Received a message from serendipity to say how they did food and fully stocked bar etc just the morning of the day we arrived yay. On arrival told bar is closed .. oh apparently staff shortage BUT the owner is there telling us this Okay 🤷🏼‍♂️ Booked a triple room and again-says triple and single bed but it was a SMALL double and a single BUT again no problem as we are family 🤷🏼‍♂️ Head out in to Derry,,, great place Next morning yay breakfast Head down and only offered continental ,,, nice selection but really !! Lady that showed us to the table said no cooked breakfast as it’s during the week and they only did cooked at the weekend 🤣 owner said sorry no chef .. what ?? But you could do it !! Nearly forgot.. says parking 👍 yes there is but it is pot luck as it is on a residential road 🤷🏼‍♂️ Would I stay here again or recommend this place … NO Plus point it is within an easy walking distance of the city. I don’t like to leave negative feedback but the owner made no effort and just said staff shortages and okay fair enough but how about putting it on the website or email so the customer knows what not to expect .

This was a very good choice in terms of accommodation as it was not too expensive (in comparison to other places in Derry) and was very comfortable. The rooms we had were well decorated and the beds were comfy. The en-suite bathrooms were nice and clean. The room views were of the city and this also applies to the seating area out the back where we were able to enjoy a drink in the sun. The location is good and quiet although it is uphill a bit. This is not really a problem at all but if I had lots of luggage I'd maybe get a taxi. The staff were remarkably friendly and helpful. We met them mostly at breakfast and they sorted us out well in general with all our enquiries like how to find places in the city.

Really not as advertised. We stayed at the hotel Monday and Tuesday but moved to another hotel Wednesday as we didn’t sleep. Bed mattress so old and lumpy. Nothing in the description was how it actually was. No soap or toiletries in the room. We paid for a deluxe room which was on the ground floor right next to the front door, that was the only area we had access to for our stay. The room was so warm but there was no fan and hotel directly onto Main Street so not ideal to open windows and folk looked in when curtains and blinds open. The bar and restaurant’ (a few tables) and the balcony terrace looking over the city was locked up during our stay and there was no access to vending machines. We were told it only opens at weekends and it was booking. com fault for not as putting such. Photos advertised a lovely breakfast but it’s a limited selection of bread/cakes and a bit of ham and cheese. I had a very stale sausage roll. Nothing appeared fresh and the milk was off and curdled my tea, although I did get an apology for that. Room was big enough but no wardrobe, just 3 hangers on a wall rack. Parking is on a very busy packed street. Rooms are apparently only serviced if you request it! We were offered fresh water for the rooms, which we got but the used cups were left and milk not replenished (again I was told I should have asked) no one was around to ask and owner was off site the 2 days we were there. It is a good ten minute walk into the town, we were happy to walk but it’s a very steep walk and I know some may find it too strenuous to walk up. My parents still travel and walk but they would t have been able to do the hill, maybe should be made slightly clearer. We did love the walk though. We found a great alternative and we did live the town and all the landmarks.