Hotel terbaik di Long Bay Hills

Absolutely incredible stay in true paradise. The most beautiful and clean beach, comfortable beds and service with a smile. Concierge also arranged a sunset cruise which was fantastic, cannot wait to stay again

NICE hotel in Grace Bay

We stayed at the Sands for our Destination Wedding, along with about 30 of our family & friends. The entire staff was amazing to us... Meshell, the Sands Group Coordinator, personally met up with my then fiance & I, and went above-and-beyond to ensure that all our wedding plans ran smoothly.. she is extremely professional, yet so very kind, and even gave us a special wedding gift!! Barbara in the front reception area was so sweet and an absolute pleasure to interact with! Oral, Samuel, and Jackson were class-acts, so eager to help with everything from getting our bags to calling us taxis, and always had the kindest smiles on their faces. Our housekeeper Laurence was a sweetheart as well, and did a wonderful job keeping our room tidy with special touches during our stay there. Also want to give a shout-out to all the other amazing ladies of the front office team who assisted us during our stay: Glaidyra, Alicia, Claudine, Monica, & Renika... thank you all for making our stay a memorable experience!! We had our own outside personal stressors that we were dealing with, and all these employees and others I'm sure I forgot to mention, made our stay there a wonderful & memorable experience. Angel was so helpful with getting our room block and reservations made. Carolyn at Hemingway's Restaurant and her staff were amazing hosting our Wedding Welcome Dinner, and their food was phenomenal!! Wonderful location, fantastic amenities, and a gorgeous view of the famous blue waters of Grace Bay Beach. We saw security personnel walking the grounds and the adjoining beach, late at night. We felt very safe & secure there. They had the cutest little lizards roaming around the property!! We loved seeing them :) Beautiful trees, flowers, and gardens on property!! From when we arrived to their delicious welcome drink, to the time we left, we felt like family there. All of our friends & family called it a dream getaway! We will definitely be back!!

Second time coming to T&C, but first time staying here. Classic saying of “if it ain’t broke don’t fix it” applied to this visit. The property was nice, the beach (as usual) was immaculate with beautiful water…BUT that won’t change as you choose most of the accommodations on Grace Bay. Your overall experience however can change dramatically from choosing one property over the other. The grounds are kept very clean and neat, with lush perfectly landscaped gardens throughout. The ocean view suites are very spacious and nice. However… We came back from the beach our second day here and found that we had no running water at all. Called the front desk went back and forth for 10 minutes before maintenance finally came and told us that they had shut the water in our room off because the water heater had a leak, and now they wanted to come back and replace it. Less than ideal when you have dinner plans in 40 minutes and no running water after a day out. So we leave them to do their thing in the room and leave for the night. Come back around midnight and go to take a shower…water runs, but won’t get hot!!! We’re pretty pissed at this point and decide to sleep it off. The next morning we go down to the front desk, and a manager “escorts” us back to the room to feel the water as if we don’t know what hot water feels like only to say “yeah, there’s no hot water”…thanks so much for the ground breaking info! Maintenance comes back to the room again and says they need to work on the water heater….again. After a day and a half of no water/cold water we were given a fruit/cheese platter with a genetic “sorry for the inconvenience” note. At the end of the whole ordeal and a little back and forth we ended up getting a discounted rate for our last night and felt that was sufficient. Overall, we were happy with the property itself, and aside from the water debacle we had a nice stay. I’ll break down the cliff notes below: -Property: 4/5, just beautiful all around. Kept very clean and tidy. The only gripe I have is there’s not much relief from the heat in the way of AC. Your best bet during lunch is getting one of the seats at the beach bar so the fan hits you. -Beach: 4/5, kept immaculate. Crystal clear water and pristine white sand. The issue was the seating. The loungers were all placed so tightly together that you’re on top of each other at times. People get out early and take the front row then never return to their chairs all day. Very annoying especially when the front row is all gridlocked and you have to walk all the way around to get into the water. Not sure why the other resorts on the beach seem to have a nice pattern but here they couldn’t get it down. -Pool: 3.5/5, no frills but a nice size and was always kept clean. The swim up bar was nice to have although service was often very slow. (Island time to the max) same deal with chairs, people come out early throw towels down and never come back. Still easy to find chairs mid day though. -Room: 3