Cairn Hotel Newcastle Jesmond - Part of the Cairn Collection

Stayed for four nights was a nice clean hotel in a good location thr parking was very tight and questionable but the staff had it very well organised. If I'm up that way again I would consider staying here again.

Very clan & comfortable room, great bed & pillows. Perfect location for me. Didn’t use bar/restaurant.

Honestly very disappointing. I ordered a superior king room and got a double. When I said it wasn’t okay they gave me a toddler crib, for a 4 year old. I tried to avoid housekeeping but we made a little mess. House keeping is something to be worked on. No shower gel, dirty towels and cups left in the room. Bed was made though. Incredibly disappointing and nobody will handle complaints.

Good Service & Good staff!

Very comfortable and clean with a nice room design, spacious bath and shower with plenty of little shops around and places to eat

I had booked the Cairn Hotel as i had stayed their previously, however 24hrs before arriving I was told that I would be staying at another hotel over the road as this was where the twin rooms were located! If this had been explained at the time of booking i would not have chosen this hotel and gone elsewhere, however with 24hrs notice I had no choice. The hotel was the Carlton and was little better than a youth hostel. The rooms were desperate for a revamp. The bath had no taps. The towels were dirty, having makeup stains in them! Everything about the room was dated and shabby looking. What was worse was the fact that the flat roof outside of the window had a discarded 'item' lying there which I do not consider appropriate under any circumstances. Parking was chaotic as I was told to park at the Cairn hotel, and to "block people in", but then there was no parking when I returned on the first night, and ended up parking at the back of the Carlton hotel. I don't expect to have to drive around to park my car when staying at a hotel. I will never book at this hotel (where I didn't even stay, ironically) again, and please avoid if you want anything other than a double bed! Absolutely shocking.

Left my glasses at the property and they said it wasn’t there when I left them on the desk! Gutted and it took them several calls to confirm this!

Very basic room, quite stuffy. Very noisy, not from the bar but from people all along the corridor, walls are paper thin and you can hear everything. Limited sleep because of this.

Stayed for one night (Friday) Great location, 30min walk to city centre or bus from outside hotel (vert frequent). Friendly staff, very helpful. Great bars, Cairn Hotel bar more for the younger generation as the night goes on, Sister hotel great bar for the older generation 40+ Plenty of eating places and all at reasonable prices. Would defiantly return.