Hilton Huizhou Longmen Resort

Ulasan Hilton Huizhou Longmen Resort

Hilton Huizhou Longmen Resort

Fuli Nankunshan Hot Spring Wellness Valley, Yonghan Town, Kaunti Longmen, Guangdong, ChinaLihat Butiran Hotel
Hilton Huizhou Longmen Resort
Hilton Huizhou Longmen ResortHilton Huizhou Longmen ResortHilton Huizhou Longmen Resort
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Ulasan Tetamu

9.1/10
Good
4240 ulasan
Ulasan yang disahkan
Location9.2
Amenities8.8
Service9.2
Cleanliness9.1
Tapis mengikut:
Susun mengikut:
All reviews(4240)
Positive reviews(4095)
Reviews with photos/video(1559)
Relaxing hot springs(768)
Friendly front desk staff(615)
Clean pool(410)
Perfect for kids(398)
Delicious breakfast(320)
Family activities available(105)
Has play area for children(47)
Negative reviews(144)
Aofeiliya~
Deluxe Queen Room
Daftar masuk pada Ogo 2026
Couple
5 ulasan
10/10
Outstanding
Disiarkan pada 13 Sep 2026
The hotel staff were very friendly and the room was comfortable. The surrounding environment is perfect for a vacation, and the swimming pool is huge!!!! The breakfast selection was very rich. Since it was my first time in Huizhou, the front desk receptionist, Momo, was very enthusiastic in introducing us to all the hotel's recreational facilities! Thumbs up!!!!
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Guest User
Deluxe 2-bed Room
Daftar masuk pada Ogo 2026
Traveling with friends
1 ulasan
10/10
Outstanding
Disiarkan pada 13 Sep 2026
The location is great, right off the highway. The environment is also very good; even though it was a weekend, it was still very peaceful. The mountain and water scenery is beautiful, and the front desk staff, Momo, provided excellent service with very quick responses.
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Guest User
Deluxe 2-bed Room
Daftar masuk pada Ogo 2026
Family
6 ulasan
10/10
Outstanding
Disiarkan pada 12 Sep 2026
Special thanks to Momo for the prompt responses and thoughtful services. I came during the off-peak season this time and got to experience everything. All arrangements were excellent, and I'm very satisfied! I'll definitely choose to stay here again next time; it's great value for money.
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Bernyqiu
Deluxe Queen Room
Daftar masuk pada Ogo 2026
Traveling with friends
180 ulasan
10/10
Outstanding
Disiarkan pada 12 Sep 2026
Superb! 👍👍 This is my second stay here, and it feels just like coming home. 👍👍 The environment is beautiful, spacious, and comfortable. 👍👍 A special shout-out to Ms. Momo at the front desk – she's enthusiastic, sincere, and provides excellent service, making you feel truly at home! 👍👍
Teks AsalDiterjemah oleh Google
6/9
Guest User
Deluxe Queen Room
Daftar masuk pada Ogo 2026
Solo traveler
34 ulasan
10/10
Outstanding
Disiarkan pada 11 Sep 2026
The room was clean and tidy, the bedding was comfortable, and the soundproofing was excellent, ensuring a good night's sleep. The front desk service was warm and attentive, the breakfast was extensive, and the location was convenient. I'll definitely stay here again!
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Guest User
Deluxe 2-bed Room
Daftar masuk pada Jul 2026
Family
4 ulasan
10/10
Outstanding
Disiarkan pada 10 Ogo 2026
Dora at the front desk was very welcoming and arranged room 510 for us, which faced the pool with a great view. The stay was very pleasant. The sink was leaking, and they offered to change our room. However, since we were traveling with a child and had already put on disposable bed sheets, we didn't want to move. We contacted Dora, and she quickly arranged for someone to fix it. Both breakfast and dinner were quite good. Although dinner didn't have much seafood, it was actually quite friendly for our child who has a seafood allergy, haha! 😆
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Jawapan daripada Pihak Penginapan: 尊敬的賓客,非常感謝您暖心的好評!很高興前台 Dora 熱情周到的接待、房間的景觀能讓您感到滿意。得知洗手盆出現漏水問題,感謝您第一時間聯繫 Dora,讓我們有機會彌補這個問題,盡力不打擾您的休息。另外感謝您對酒店早晚餐的認可,對於您提及的晚餐海鮮品類問題,我們也反饋給相關部門了,儘可能地豐富品種。酒店週二‑週日的小丑巡演、火舞、泡泡秀、篝火派對深受大小朋友喜愛,還有波波球娛樂室、動漫觀影室、DIY手工娛樂室、萌寵樂園 & 無動力攀爬,超大1203㎡嬉水泳池肆意撒歡。玩累了就去450 ㎡温泉泳池、13 個主題温泉泡池舒緩疲憊。期待您下次攜寶貝再來時能夠體驗到更加完美的休閑度假,祝您闔家喜樂,寶貝快樂成長!
Chengfei
King Deluxe River-Mountain View with Hot Tub
Daftar masuk pada Jul 2026
Couple
8 ulasan
10/10
Outstanding
Disiarkan pada 10 Ogo 2026
This is our second time staying here! It's one of the Hilton hotels with great value for money. This experience was just as excellent as the last. The front desk lady, Joan, was very nice, and her excellent service enhanced our stay.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: 尊敬的賓客,收到您的好評我們心裏暖暖的,感謝您一如既往地支持我們酒店以及對Joan 服務的認可,很開心我們豐富的遊樂體驗給您留下美好回憶。在這裏,您可以泡温泉泳池放鬆身心,嬉水撒歡,也可以玩轉河畔皮划艇、水上高爾夫、河畔射箭;小朋友可以暢玩卡丁車、小火車、波波球、DIY 手工、萌寵互動;週二‑週日入住可打卡小丑高蹺雜技、火舞、篝火、泡泡秀,還有機會獲得小丑製作的造型氣球,夜幕降臨還能仰望山間星空。期待再次迎接您前來度假,祝您萬事順遂!
Guest User
Twin Deluxe River-Mountain View With Hot Tub
Daftar masuk pada Jul 2026
Family
1 ulasan
10/10
Outstanding
Disiarkan pada 9 Ogo 2026
The room was clean and satisfactory, the recreational facilities were well-equipped, and the dining environment was pleasant. The service attitude is truly commendable. I hope your company continues to maintain this standard and shows further improvement when I revisit.
Teks AsalDiterjemah oleh Google
6/7
Jawapan daripada Pihak Penginapan: Dear Guest, your kind review warms our hearts. We are delighted that you appreciate our hotel's facilities, environment, and service. Here, you can relax in the hot spring pool, splash around, or enjoy riverside activities such as kayaking, water golf, and archery. Children can enjoy go-karting, the miniature train, ball pit, DIY crafts, and petting adorable animals. Guests staying Tuesday through Sunday can experience clown stilt walking acrobatics, fire dances, bonfires, and bubble shows. We always uphold the service philosophy of "Warmth and Care," treating every guest with care. We look forward to welcoming you back for your vacation and wish you all the best!
Anonymous User
Executive 2-bed Room
Daftar masuk pada Jul 2026
Family
10/10
Outstanding
Disiarkan pada 9 Ogo 2026
Dora provided excellent service, the room was very clean, the pool temperature was just right, and breakfast was fantastic. The best part is its proximity to Highway 218. I'll definitely be back to this hotel next time.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: 尊敬的賓客,感謝您對Dora以及酒店的認可!惠州龍門希爾頓正是218旅遊公路自駕打卡的必經休憩地,坐擁山野風光與暖心温泉,為旅途補充能量。酒店有2000㎡嬉水空間、河畔皮划艇、射箭、水上高爾夫可輪番打卡,更有郊野公園徒步挑戰免費獲咖啡活動,傍晚可以泡温泉放鬆,遇上週二‑週日還能看火舞、參與篝火派對,期待能有機會再次為您服務,給您帶來更完美的入住體驗~
Guest User
Deluxe 2-bed Room
Daftar masuk pada Jul 2026
Family
1 ulasan
6.0/10
Disiarkan pada 9 Ogo 2026
We booked five rooms for our family, and all the air conditioning units were blowing warm air, not cooling properly. An electrician came to check and just gave us a fan, which isn't enough to sleep comfortably in such heat, especially with children.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: 尊敬的賓客,非常抱歉此次入住給您全家帶來極差的住宿體驗,深知帶着孩子出行,房間空調製冷異常,酷熱難耐,嚴重影響休息,我們內心十分愧疚,向您致以誠摯的歉意。您反饋本次預訂的五間客房空調均製冷效果不佳,工程人員到場後僅提供風扇作為處理方案,確實達不到賓客應有的入住標準,對此我們深刻反思。我們已將該問題同步工程部門,會對涉事客房空調系統做全面檢修排查,同時規範設備故障應急處理流程,完善應急處置方案,保障住客尤其是小童的居住舒適度。一家人出行本是為了舒心度假,卻受高温困擾無法安睡,我們萬分過意不去。感謝您直白的反饋幫助我們發現服務漏洞。我們十分珍惜每一位客人的體驗,期盼未來能有機會彌補這次糟糕的經歷。也真心期待下次如果有機會您與家人再次前來時可以在休息好的狀態下,解鎖酒店更多的娛樂體驗,萌寵樂園的治癒、河畔皮划艇的愜意、水上高爾夫與河畔射箭的趣味、小火車的慢時光,以及精彩的小丑互動,賞火舞,參與篝火派對。祝您生活愉快!
CrystalYuri
King Deluxe River-Mountain View with Hot Tub
Daftar masuk pada Jul 2026
Family
8 ulasan
8.0/10
Very good
Disiarkan pada 9 Ogo 2026
The room facilities are a bit old. The master switch on the left side of the bed was broken. I booked a Deluxe King Room with a View and a Hot Tub, but the hot tub itself looked really old and dirty – even my water-loving child didn't want to use it. I'd suggest avoiding the hot tub rooms. We only went down to the large swimming pool. The dinner buffet was very mediocre, though breakfast was a bit better. Some of the children's play facilities were also quite old, but they served to pass the time. The only good thing was the relatively good service attitude. Overall, my stay was very average, and I won't be coming back.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: 尊敬的賓客,感謝您選擇我們酒店留下真實評價。很遺憾本次體驗沒能完全戳中您的期待,您的反饋我們已經反饋給相關部門進行逐項覆盤檢修優化。已通知工程維修班組對客房開關故障進行檢修,同時會加強泡池房的清潔巡檢與養護工作,細化泡池清潔流程,提升泡池房的觀感體驗。關於餐飲方面,很高興早餐能夠得到您的認可,但晚餐自助餐出品未能達到您的期待,我們會反饋給餐飲團隊,優化晚餐自助餐菜品搭配與品質。小童遊樂設施存在老舊的問題我們也已記錄,後續會逐步對遊樂設備進行維護修繕,豐富遊玩體驗。很高興酒店同事的服務態度能夠獲得您的肯定,這是對我們一線員工最大的鼓勵。此次沒能給到您理想的度假體驗我們深感遺憾。感謝您的客觀評價,幫助我們找準改進方向。我希望未來有機會重新為您呈現歡樂滿滿的南崑山假期,祝您萬事順心!
Guest User
Deluxe 2-bed Room
Daftar masuk pada Jul 2026
Family
2 ulasan
10/10
Outstanding
Disiarkan pada 8 Ogo 2026
Environment and Location: Backing onto Nankun Mountain, with views of mountains and a river from the window. The gardens are expansive. It's a 1.5-2 hour drive from Guangzhou, Shenzhen, and Dongguan, making it perfect for a getaway. Rooms and Private Hot Springs: Even the standard rooms are quite spacious. The main highlight is the rooms with private soaking tubs on the balcony. The hot water is quick, and disposable tub liners are provided, making it ideal for couples or families. Pools and Hot Springs: There's a huge outdoor swimming pool and a hot spring soaking area. You can swim in the summer and soak in the winter, and the water quality is excellent. Family-Friendly: They offer a petting zoo, a mini-train, archery, go-karts, a kids' club, and connecting room packages. Even a single parent with a child won't feel overwhelmed, and the hotel's service concierge is very responsive. Breakfast: The buffet offers a wide variety of options, with freshly made rice noodle rolls, soy milk, congee, and roasted meats being highly praised. Packages that include both breakfast and dinner offer outstanding value for money.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: 尊敬的賓客,收到您的好評我們心裏暖暖的。很開心酒店各項活動能得到您的認可,酒店為218旅遊公路優選棲居地,廣深驅車1-2小時直達。在這裏,您可以泡温泉泳池放鬆身心,嬉水撒歡,也可以玩轉河畔皮划艇、水上高爾夫、河畔射箭;小朋友可以暢玩卡丁車、小火車、波波球、DIY 手工,擼萌寵;週二‑週日入住可打卡小丑高蹺雜技、火舞、篝火、泡泡秀,還有機會獲得小丑製作的造型氣球,夜幕降臨還能仰望山間星空。期待再次迎接您前來度假,祝您萬事順遂!
Guest User
Deluxe Family Room (Soaking Tub)
Daftar masuk pada Jul 2026
Family
5 ulasan
10/10
Outstanding
Disiarkan pada 6 Ogo 2026
The hotel's location is excellent, making it convenient for shopping and dining. The room's hygiene was well-maintained; there were no strange odors upon entering, and the air conditioning worked perfectly. The bathroom had a dry-wet separation design, and the water pressure was good. The staff were polite, and Dora's check-in process was efficient. The soundproofing at night was decent, allowing for a restful sleep. Overall, it offers great value for money, making it a worry-free choice for a trip.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: 尊敬的賓客,收到您的好評我們心裏暖暖的。很開心我們酒店的設施環境以及服務能得到您的認可,也已將您對Dora的肯定轉達,我們必定秉持“希心相伴”的服務理念,用心對待每一次接待。在酒店,您可以暢泡在450㎡温泉泳池放鬆身心,或在1203㎡嬉水撒歡,也可以玩轉河畔皮划艇、水上高爾夫、河畔射箭;小朋友可以暢玩卡丁車、小火車、波波球、DIY 手工,賞萌寵;週二‑週日入住還能打卡小丑高蹺雜技、火舞、篝火、泡泡秀。期待再次迎接您前來解鎖希爾頓更多趣玩體驗,祝您萬事順遂!
Guest User
Deluxe Queen Room
Daftar masuk pada Jul 2026
Family
8 ulasan
10/10
Outstanding
Disiarkan pada 3 Ogo 2026
The environment here is fantastic, with a huge courtyard. This large hotel offers reasonable prices, top-notch service, and excellent facilities, including air conditioning, a TV, a balcony, a swimming pool, hot springs, a kids' play room, a gym, KTV, billiards, and table tennis. There's also a restaurant and plenty of activities like a mini-train ride, bonfire parties, and adorable pet bunnies. It was an exceptionally great experience!
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: 尊敬的賓客,很高興酒店活動項目收穫您的喜愛。萌寵樂園的治癒、河畔皮划艇的愜意、水上高爾夫與河畔射箭的趣味、小火車的慢時光,娛樂過後泡一泡我們13個主題温泉泡池,在山林間放鬆自己疲憊的身心。週二‑週日入住還有小丑高蹺互動,賞火舞,參與篝火派對。期待您再來解鎖更多快樂,祝您事事順心!
Guest User
King Deluxe River-Mountain View with Hot Tub
Daftar masuk pada Jul 2026
Family
4 ulasan
10/10
Outstanding
Disiarkan pada 2 Ogo 2026
Our server was Dora. Hilton's cleanliness and decor are generally good, and among the other hotels in this area, I still think this one is the best. I've been here a few times. The breakfast used to be bad, but this time it was alright. When it was crowded, the staff even helped with seating, which was great for avoiding situations where you couldn't find a table or it got too congested. It was a pretty optimized and timely arrangement. It would be even better if they could improve service details and noise management. In the past, at Hilton hotels in different cities, they would give small gifts to children, along with kids' slippers and toothbrushes, which made the little ones very happy. However, I haven't experienced this kind of service at any hotels in this area. Since we have to stay somewhere anyway, we might as well stay in one with better decor.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: 尊敬的賓客,非常感謝您多次選擇惠州龍門富力希爾頓,長久以來的陪伴與客觀中肯的建議我們已認真收好。很榮幸酒店的裝潢與環境衞生,能在周邊一眾酒店中得到您的偏愛。我們留意到您提及早餐口感有所改善,本次早餐增設引導帶座服務,就是為了緩解客流高峯擁擠、找座難的問題,後續我們會持續優化餐食品質,精進服務細節,加強公共區域噪音管控,不斷補齊短板。您提到的小童小禮品、小童專屬洗漱用品等童趣禮遇,我們已經記錄梳理,會加快完善親子配套服務,努力對標品牌標準,帶給小朋友更多驚喜。我們會堅守硬件品質,用心打磨軟性服務,期待您下次到訪見證我們的進步,常回來度假休憩。