Hotel berhampiran Cemitério de Agramonte, Lordelo do Ouro

Hotel muy limpio y acogedor. Personal muy atento y dispuesto a ayudar en todo lo necesario. Las habitaciones muy acogedoras y cómodas, se nota que los baños han sido reformados para hacerlos más confortables. El área de desayuno muy amplio y con variedad de frutas, embutidos, antes y bollería. Por poner una pega un poco a desmano del centro o zonas de ocio o restaurantes para ir andando.

Amei a minha estadia, desde a comodidade até o atendimento. São muito simpáticos e prestativos. Com certeza volto.

I arrived at the hotel on 20 November 2022 for a 5 night stay. The stay was business related and with so many hotels to choose from, I decided to go with the Porto Palacio. What an excellent choice! The hotel is absolutely brilliant - I cannot find a fault. Check-in was very smooth and on arrival to the room - wow - very modern, crisp clean sheets on the bed and a spacious room. In terms of food, the Breakfast experience was the best part of the stay for me. I have stayed in many hotels around the world - both on a personal basis and a business basis - I can honestly say that the breakfast staff at the Porto Palacio are the best I've ever come across. On arrival, I was seated quickly. On Day 1, the staff members memorised what I had that cannot be chosen by the buffet - for example, a tea and two plates (as I like two plates) - on Days 2 and for the rest of the trip, I didn't even need to ask. I was called by my Title and Surname on arrival. The whole experience was brilliant. I would like to mention a lady called Rosa and another lady (they both greet staff members at the door) - their hospitality skills are great and they are always smiling - nothing is too much for them. I didn't eat at the restaurant in the evening but had room service as personally, I like to relax after a day at the office. The food was of good quality and was tasty and piping hot. I used the gym during my stay - the gym is open to members of the public, therefore is not your usual hotel gym. It's huge - there are loads of machines and I was never waiting for someone to finish using something. Staff members are friendly. All in all - a brilliant stay and is a genuine 5 star hotel! I will return to the Porto Palacio both on a business basis and also on a personal basis - Porto looks like a great city! It's a shame that I didn't have time to look around as I had a busy schedule but I will certainly be back! Thank you!!

The hotel is clean and quiet. Staff were helpful. Enjoyed my short stay there.

Habituée à voyager à travers le monde entier dans des hôtels comme dans des auberges de jeunesse, chez l’habitant ou même en camping, je n’avais encore jamais eu d’expérience de la sorte. Certes, la nourriture du self est mangeable et il ne faut pas être exigeant. J’étais avec 3 amies dans une chambre qui donnait sur des tours et nous empruntions les douches communes et WC. Sur les 3 WC, aucun ne fermait à clef. Aussi, quand nous sommes arrivées nous avons eu la bonne surprise d’avoir des poils et cheveux sur nos draps. Bien sûr, le personnel est accueillant mais lorsque nous avons vu une punaise de lit (VOIR PHOTO) sur un de nos matelas, il n’a pas fait le nécessaire. En effet, il s’est contenté de venir dans la chambre afin d’asperger la punaise de lit avec une bombe spéciale puis il l’a retirée avec un mouchoir et a seulement changé le drap du dessous. Il nous restait encore l’autre moitié de la semaine dans cette auberge et nous n’avons pas changé de lit ni de chambre alors que les punaises se trouvent dans les matelas et nécessitent donc une intervention spéciale. Étonnamment, je suis allée voir les avis sur l’auberge et j’étais loin d’être la seule à avoir trouvé des punaises de lit. En bref, je vous déconseille cette auberge si vous voulez passer un bon séjour à Porto.