Hotel berhampiran Jose Francisco Peña Gomez Park, Los Alcarrizos

Muy grandes las habitaciones aunque les falta un poco de remodelacion ,buen desayuno buffet

This absolutely gorgeous hotel in Santo Domingo's historic colonial zone is the perfect home base for your visit to the Dominican Republic! The beds were comfortable (with very fine linens) and rooms were spacious, and the staff friendly, helpful and efficient. In particular we thought Hector the doorman/maletero, Clara at breakfast and Dilcia with security went above and beyond. Cannot remember the names of the lovely women at the front desk when we checked in, but they were also wonderful. The breakfast buffet was not only delicious, but there was a wide variety-something for everyone-without sacrificing several traditional Dominican breakfast foods (which we love and find are often left off hotel menus.) We even got a complimentary tour of the historic hotel and surrounds-the icing on the cake!

The hotel is beautiful and this is our 6th visit but the reception staff are appalling. They have zero customer service tranining and are rude and nearly everyone we spoke to at the pool informed us they had the same issue. The problem is management have been aware of this for a long time but still ignore their customers and with my latest complaint I was informed that the Hotel Manager was angry with me for making the complaint which is sad. They also couldn't find our booking which cost a few hours of messing around with the management staff who are quite incompetent.

I would have given this hotel 5 stars were it not for its restaurant menu. It seriously needs an overhaul - it is all over the place (asian, mexican, hamburgers etc..). Choices for room service are the same as the restaurant with no real ”sandwich” or snack option (everyone does not eat hamburger and fries). I don't want to eat with a fork and knife on the bed. Grill cheese and a soup would have been a nice offering. We don't all eat meat. Breakfast was typical buffet style with an egg station. Pricey for the offerings, not amazing. However, the staff, location, cleanliness and rooms were excellent!! My daughter and I felt very safe. The small pool area is lovely. The gym and sauna were also very clean - wish I had more time to use all of the offerings. We were here for a family reunion and getting to meet ups was so easy and fast. Uber is so cheap and they come quickly with no hassles. Malls and restaurants are all around this location. So many upscale as well small Cafe type restaurants within walking distance. I really enjoyed my short stay at this Holiday Inn.

A relatively new and newly renovated hotel in the Santo Domingo Colonial Zone, easy access to the airport highway (ride to SDQ about $25 with Uber), walking distance to the San Juan (Caribe) ferry terminal (if you travel light). 3 minute walk to Plaza Colon, everything else worth seeing (and there's a lot) in this very impressive historic zone is within walking distance (everywhere you look, renovations, roads and sidewalks updated, new cool places, etc, etc, this part of town gets better on every visit.) Breakfast is served on the rooftop terrace over the older part of the complex, the much newer add-on building has a roof top bar open sometime late afternoon/evening. I stayed in the older part (the rooms with balconies), I understand that the rooms in the newer part (no balconies) may be a bit more comfortable, i.e., spacious, consider that if you are sharing the room with one or two others. Its all connected, including the roof tops, it might as well be the same building once your inside. Pleasant and efficient service, no AC or water issues. Breakfast offering is limited and nothing is really tasty, so if breakfast is a deal breaker, consider other options or eat out. There are good food choices in every direction. Same for nightlife, a lot to do and see all within a safe walking distance. I'm booking here again.

Excelente relación calidad-precio en Zona Colonial, recomendable.

Buen hotel en el malecón

Au vu des photos et avis, nous avons réservé 2 nuits pour visiter le quartier colonial et Saint Domingue. Mauvais surprise rien qu'en arrivant dans le secteur de l'hôtel, on aurait bien demandé au taxi de ne pas nous laisser là...mais bon aller, on rentre. Accueil sympa et lobby propre. Pour la chambre c'est autre chose, un box avec un hublot, un lit inconfortable et une salle de bain de 1.5 m carré, tellement petite qu'ils ont découpé la porte pour faire passer le bord du lavabo. Nous sortons, ça pue, c'est sale et on se fait agresser de toutes parts, franchement on ne se sent vraiment pas en sécurité, on fait vite fait les spots à voir et on rentre. Nuit horrible, hôtel bruyant et mal fréquenté, enfin sauf si vous voulez de la compagnie..., aboiements toute le nuit , odeurs... on n'a que très peu dormi ! Nous avions informé que nous ne resterions pas les 2 nuits , le gérant fait l'étoné et bien évidemment ne nous propose aucun dédommagement sur la seconde nuit payée..bref je pourrais continuer, mais ça n'en vaut pas la peine, aller ailleurs, j'en resterai là