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Kami Memadankan Harga
1 malam
Ulasan Tetamu
3.7/5
107 ulasan
Untuk menjamin ketulenan penilaian yang dipaparkan, kami tidak mengira purata sahaja. Sebaliknya, kami mengambil kira kredibiliti ulasan dan tarikh penginapan tetamu untuk menentukan penilaian akhir.
Ulasan yang disahkan
Persekitaran3.7
Kemudahan3.7
Perkhidmatan3.6
Kebersihan3.8
Tapis mengikut:
Atur mengikut:
Semua ulasan(107)
Ulasan positif(6)
Ulasan dengan gambar/video(3)
Ulasan kurang baik(1)
Pengguna Tetamu
Bilik Queen
Menginap pada Nov 2024
Pasangan
4 ulasan
3.2/5
Disiarkan pada 6 Nov 2024
I was booked a King size bed when the web page turned up. I have booked 4 nights before this. I asked Alexandra to update my booking and extended the same room for another night. She said it’s fine and our room cards extended.
Unfortunately, when I double checked with Luis, Mexican staff in the morning of 1 November 2024. He said that I have booked a Queen size and it was unlikely we could get the same for the last night. He added that we had to change to a queen bed room. We were preparing to go to downtown right now for the Dodger Parade.
We had to pack our luggage in a hurry and move to a higher level room. It didn’t give a us a good start of our day at all. My question is: why did Alexandra not telling me that we were not going to have the same room when I talked to her about extension of another night? Or, we did get the same room but Luis did not follow and made us a hard time?
Please investigate and improve the service in future!
Lihat Lagi
Terjemah
Hilda Lee S
Bilik Dua Katil Queen Size dengan Pemandangan Marina
Menginap pada Mac 2024
Bisnes
22 ulasan
4.0/5
Sangat Baik
Disiarkan pada 25 Mac 2024
The room and service is impeccable
Checking in was smooth and was given a
bottle of water and hot cookie (absolutely
delicious)!
Breakfast area is small. Unlike Asian hotels,
breakfast is not buffet style and order from
menu.
Room doesn't have bottled water and no
flask for boiling hot water.
The room numbers are not in sequence and
kinda confusing
My room has an audible hound and this
pulled my rating from 5 to 4,