trilogy31
20 September 2024
This was by far and away the best experience I have ever had at a hotel. From the pre arrival experience until the second my family and I left to head back to the airport, we felt our business was genuinely appreciated and that everyone from the landscapers to managers truly wanted us to have a memorable stay. Our concierge was amazing and catered to our every need, the teams in the restaurant and spa were beyond warm and friendly. Every where we went our name was used and a friendly smile and welcome was always received. The property itself is gorgeous, from the amazing large pools, to the native landscaping and beautiful restaurants and lobby. Our room was easily the best part, beyond spacious, well appointed and perfectly maintained. The cost of entry is not for everyone but we were so blown away by the experience we will be back with our extended family for another visit. Also Auberge should be beyond proud of this hotel and the team it has - it definitely has created for a loyal guest and if their other properties make for any where close to the experience we had, we will be sure to visit other resorts in their portfolio. I could not offer a higher recommendation - bravo Chileno Bay Resort! Tony
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