Apartments La Palma, Affiliated by Melia

El hotel y apartamentos están bien. Ahora bien, x enfermedad de uno del grupo solo fuimos 2 personas. No hicieron descuento alguno y el sofá que habían preparado para la tercera persona no lo retiraron, lo cual era incómodo para poder estar allí. Un hotel de esta categoría no disponía de secador de pelo.. Tuvimos que pedirlo en recepción. Finalmente, me dejé unas gafas de sol, unas Ray-Ban, he llamado 2 veces para preguntar x ellas y no he recibido contestación alguna. Resumen: decepcionante.

Ubicación muy buena con unas instalaciones espectaculares.

I enjoyed my stay at this beautiful hotel in such a stunning location The apartment was spotlessly clean, the kitchen was small but had everything i needed for basic meals The Mexican restaurant was very good and also the lunch menu at the main pool (salmon poke bowl - excellent) Nightly entertainment was good and there seemed to be plenty of daytime activities with the irrepressible Marcos As I was travelling with a mobility scooter I had requested ground floor which I was given, as there were plenty of ramps, access around the hotel was great There was however a big problem with accessing the promenade and the town, this was one of the things that attracted me to the hotel in the first place Erosion has made part of the coastal path unsafe so the only access is via three flights of steps, totally unsuitable for anyone with mobility issues or families with prams or little ones I had to get into town by going up the main drive and along the main road a distance of almost a mile The wonderful jet2 rep Helena went to a lot of trouble to look around the hotel with me and approached management on my behalf It should be a reasonably simple task to install a new path from the ground floor of block 1 - come on Melia! I would definitely return if this was sorted out

good hotel great staff and ideal location

The apartments are very clean. Hotel restaurants are very nice. The bathroom need a little maintenance and modernization. There was a storm brewing and the hotel just left a flyer stating stay indoors a little more information would have been beneficial.

Wir waren in Erdgeschoss. Vor unserem Zimmer war leider ein Busch weshalb nur eingeschränkter Meerblick war.