Hotel berhampiran New Cut Peddlers Mall, Louisville

I had a great stay at this Courtyard during a visit to the Louisville area. The staff were great and everything went well during my stay. I stayed in a standard King room which was clean and bright and had a great view of the downtown area. The rooms are a little smaller than what I'm used to but I was only in my room late at night to sleep. The hotel has several amenities for guests to enjoy. it has an ample fitness center, a very welcoming lobby, a bar, a bistro that serves breakfast, coffee, and a limited choice of food for lunch and dinner. Parking is in the hotel and is added to the room charge. The hotel wifi worked well in every area of the hotel including my room, the lobby, the conference rooms and my room. Overall a great stay and not too expensive for a downtown hotel. This hotel is located near many of Louisville's attractions within walking distance. I would stay here again if the room price is reasonable.

I had such a great stay and having the museum to explore was even better. The art was fascinating and was such a great kickstart to my day. The special touches in the rooms were wonderful like a plush robe, dark chocolates, and a Nespresso machine. Proof that is connected to the hotel has amazing food as well. Can’t wait to check out other 21C hotels.

For the most part we loved this hotel and the staff were outstanding. Room was spacious and comfortable, plenty of room in the bathroom, comfortable and quiet. We loved the nightly toast in the lobby at 7:33. Service was great. The only disappointing thing was we reserved a river view room based on photos on the hotel website that showed windows on both sides of the corner and great views of bridge and river. Our room on the fourth floor only had windows on one side of the room and not much of a view because it was blocked by part of the building. All floors higher than ours (4th floor) would have had the views. Room 430 should not be sold at the same price as the higher floors due to this limitation.

Very fun atmosphere! Check in is at the bar & complementary cocktails are offered. Staff was super friendly & accommodating. Only downside was the rooms are TINY. Luckily we didn’t spend too much time sleeping ;) Hope to come back & visit Sara soon!

The hotel is beautiful and in a good location on 4th Street. Multiple restaurants and bars to eat but be sure to set reservations. The beds were comfortable but the sheets were very stiff and there was no thick comforter. Parking can be a little confusing, more signage needs to be visible because of valet and everything else the parking garages are hard to see. We had a larger vehicle and had to use a different parking garage, and due to all the valet in the front part you couldn't see where that parking garage was therefore we ended up parking in public parking garage down the road. Hotel staff was good about this and refunded us for the hotel parking so we was not double charged. One thing that I noticed that would be a big help to visitors is more signage within the hotel and parking garage. The hotel is very large and all the floors look the same so you can get quite turned around with which Tower you're going to or where the restaurants are located. For example, it would be good to have some signage inside the elevators so that you know which floors have access to which restaurants/skywalk. Would definitely recommend this hotel and will be staying here again.

Clean and spacious room. Kind and pleasant staff with whom I interacted. Very good location with much to take in nearby and many good restaurants. Despite the large sign at the front desk that states only service animals allowed, I was annoyed by the constant barking of a dog across the hall. Also, I asked for housekeeping at the midpoint of my 5 night stay as I was out of soap, paper and plastic cups, & coffee, plus the 2 small waste cans were overfilled. I was told they would tidy up the next day, but no one did. Front desk said that she didn’t know what happened and that she was sorry. It’s a nice place, but seems to be a bit haphazardly run with little attention given to detail.

We have stayed at this location many times! The people that work here are absolutely wonderful, very friendly and helpful. This time that we went for thunder over Louisville and before you say it was because they were so busy that it may not have been as good is an understatement they were not that busy. I was first very disappointed that I booked this back in November and when I did Travis told me that it was only available for two days at a time. He said they would take the payment which was at a much higher cost and they did not offer any kind of military discount or any other offer. When we got to the hotel on Friday, I know they stated that many people had canceled and if we knew of anyone who needed a room, they would book them for one night. The issue for me was that we talked with several people (arrived Saturday)that had booked that prior to this date (February)and were able to book it for one night only. Wow !The other thing that was disappointing was the breakfast. It was filthy with coffee, spills paper, toaster that did not brown or toast .this was not after they had been open for several hours. The food was not good. It tasted old, (day old breads, bagels hard)and it also tasted like the Belgian waffles, which I had previously written, were so wonderful that in order to save money, things had been watered down or diluted. The location is very good and this has always been a favorite place of ours to stay unfortunately I do not believe that I would book this again. It was certainly not worth $675 for two nights when originally I had only wanted one but was told I could not.

This has been a local getaway for over 30years for me and my family. Everyone is so nice I love the big old style luxury. It’s a great place to stay