Hampton Inn & Suites Lubbock Southwest

Check in was so so. There was two ladies, one was being trained the other look like she rather not be there and was also a bit rude. Our room was great with lots of space. The people above us ran and jumped 24/7 reception never answered when we called about it. Only one elevator was working. Avoid breakfast there, they only have one person working per shift so you’ll spend more time waiting for more food to be put out than actually eating. Pool water is a bit green and murky. Only good thing for us was the location of the hotel and the room size.

This was a family trip with a toddler and the stay was comfortable. The rooms were also quiet and cozy. We had an early flight and the staff made brown bag breakfasts to go since we had to leave before breakfast started. We stay in Lubbock often so this will be our new go-to.

Staff are very friendly and so welcoming. Very pet-friendly also! Room was very clean and spacious. Definitely a great place to stay.

This is a great place to stay and very safe. It has restaurants near and shopping only 5 minutes away.

Seems like a fairly new hotel. Everything was clean and in working order except the pool which was not an issue for me. The breakfast was the usual Hampton fare which is better than most.

Let’s try what I didn’t like. Lukewarm coffee and a not so good breakfast was very disappointing. Everything else was very good.

Everything was very pleasant except the front desk attendant named Omar. I had two reservations and he told me that I could stay in the same room for both but then today he told me that we had to move rooms bc he rented it to someone else.

Good location with restaurants. Great staff, good parking.

Clean and comfortable stop while traveling. Lots of food places in the area.