Hotel berhampiran Pieve San Giovanni, Lucca

This was my first holiday this year and I decided to stay at Bagni di Pisa for 5 nights to celebrate my birthday and for a relaxing holiday in a very quiet and tranquil area. And quiet it is as I had very good night sleep all throughout my stay. Bed was comfortable and the Comfort double room I had was quite spacious and lovely decorated. Please bear in mind that this hotel is a typical Italian palazzo with antique furniture but this was a plus for me as it gives the hotel its unique character. I was on half board basis. The food was always good and the food menu and wine list were quite varied also offering typical stuff from the region. WiFi was so and so. The spa area was very good with heated indoor pools. Even the outdoor pool which was my favorite is heated. They offer also sauna and massages and I recommend their massage therapists highly especially a certain Alexandra and Caterina (if I’m not mistaken) - I felt rejuvenated, so thank you ! Housekeeping was done twice a day and toiletries offered were of very good quality. However even though I enjoyed my stay I have some reservations as follows: 1) This hotel is not adults only; 2)Even though the location is lovely and the hotel is situated overlooking the hills it’s quite detached from anything else albeit the train station which is situated just 8mins walk away; 3) At dinner they literally force you to take wine so you feel compelled to take wine - for a person like me who is a bit alcohol intolerant this is quite irritating; 4) Check the final bill when you checkout as you might have differences here and there- in my case there was a huge mistake but it was rectified immediately. I also noticed that prices shown here and there do not include tax- so watch out! 5) There’s no security anywhere inside or outside the building which for a huge place like this, which also caters for weddings etc, is quite unacceptable if not strange!! All in all I enjoyed it very much and I really appreciated the lovely gift the management gave me for my birthday but somehow I felt that there was something lacking. Even though all staff were cordial and friendly I didn’t feel at home…

Отель на окраине города. До остановки - 5 мин в будни, 25 мин в выходные (это нужно учитывать, если нет машины). Уютный номер, есть все необходимое. На завтрак выбор из нескольких вариантов (тосты, яичница, йогурт и пр), хозяин готовит к указанному времени.

We enjoyed our stay at the Hotel Rex. Our check in experience was very nice. The kind gentleman gave us information about Lucca. The room was very cozy and quiet. This is an older hotel, not luxury, but was very comfortable. The bathroom was nice. Bed was a little soft for me, but was okay. I really appreciated the location, next to the train station, bike rental and a short walk to the gate into the old city. Breakfast was continental with lots of choices, and we were offered a cappuccino. For the convenient location and and nice service, I recommend this hotel.

Hot room // a/c weak and they didn’t seem to care. We stayed at this hotel about a decade ago. It was awesome - clean, fitness center, free parking, great location and good food. Unfortunately, it has NOT aged well. We were given a room that was very hot. The a/c was weak and the hotel made a habit of turning off the entire system with enough regularity that our room was uncomfortably warm. As a result, we did not sleep well any of our nights there. Worse yet, the front desk staff was defensive and unsympathetic in reaction. They accused us of not bringing it up when we had called and stopped by the desk over 8 times in 2 days — and had just spoken to the same guy!!! Another guest also mentioned their room was hot too, so it’s not just us!!! The design in the room also gave you the choice of covering the weak a/c unit with the curtains (and having some shading but even weaker a/c) or the opposite. There was just no winning there!! The breakfast felt more “best western” mediocre than a 4+ star hotel in a great Tuscan town and the fitness center and spa were closed. If you want a comfortable stay in Lucca, look elsewhere.

Four of us stayed for a long weekend at this hotel and cannot over praise it. It is well located a very short distance from one of the arched entrances to the town. It is modern and well appointed and very clean. Breakfasts were superb and set us up for the day and there are complimentary aperitifs in the late afternoon. Reception staff were extremely helpful in providing information and restaurant recommendations and arranging airport transfers. We took the train to Florence (having done this journey several times before) but unfortunately it broke down and we were left stranded at a tiny un-manned station. The promised replacement bus did not materialise. We couldn’t find a local taxi or bus and in desperation telephoned the hotel who couldn’t locate a taxi either but instead sent their junior intern Stefano to collect us in his own car to return to Lucca. He was a credit to the hotel and I cannot imagine receiving such fantastic customer service in the UK. Apart from this blip, we thoroughly enjoyed our stay and I would highly recommend this hotel.

Hotel La Luna was just a lovely place to stay whilst we explored Lucca and the surrounding area. It was very well located for the Centro Storico, only a couple of hundred yards from the Piazza Antifeatro. The rooms were very comfortable (especially the beds) and were always kept clean and tidy. Nothing was too much trouble for the staff in the hotel and they were very attentive to guests. There was a good range of foods available for breakfast each day from pastries and cakes to boiled eggs to the traditional cooked meats and cheeses. All in all a very pleasant stay.

Hotel situato a pochi minuti dalle mura della città, struttura nuova e molto pulita. Le camere sono ottime ed il personale molto gentile ed attento.