Hotel Terbaik dengan Gimnasium di Lucino

I was on a Northern Italy Lake Tour with my mom and best friend with 25 other people. This hotel was the second stop of our trip. The travel company selected the hotels, so we were at the mercy of where they put us. If you like rock hard beds, wafer thin pillows, scratchy rough sheets, semi clean rooms, abrasive and rude staff, then this is a place for you! The two stars are for excellent wifi connection and speed and friendly housekeeping staff. This is clearly a very busy hotel. Every time we went through the lobby there were groups checking in. The sign said the air conditioning in the hotel would be on until 10/22, and we checked out before the 22nd and it was never on. Rooms were stuffy and hot. We had to ask about opening the window, which we had to sign a waiver (understandable - there are no screens). Each bed had one very thin pillow. When we asked for 3 more (one for each in the room) the look of dismay and surprise from the person at the front desk was almost comical. The fridge in the room was stocked daily, but never was cold enough to even chill the bottles. We had the same waiter two nights and he was miserable, unfriendly, inattentive and just down right rude. I tried to be friendly to see if it would help - and it didn’t. When asking for directions at the front desk the person seemed annoyed that we asked, was very curt and snotty. Even when looking at other staff they all looked miserable - no one smiled. At least the housekeeping ladies were pleasant and greeted you with good morning and a smile. Not an overly welcoming experience and I couldn’t wait to check out and continue on our trip. If I was to come back, I certainly would not book to stay here.