Clarks Avadh

We spent 2 days at the hotel, overall decent experience! Pros: - staff is extremely polite! Very accommodating and well spoken. They live up to the reputation of “Lucknowi tehzeeb.” - food is very good, too! Breakfast was also included in our stay and they have a decent spread - check-in and out procedure very seamless - well-connected to city centre and close-ish to public transport (metro) Cons: - room cleanliness leaves much to be desired. Though WC was sanitised, we found handprints (left perhaps by the previous guests?) on the wooden door frames. The room had a bit of a smell as well, if I must nitpick. But to be honest, the handprints at odd placements was what really bothered me. Gives the impression that the turnover service is lacklustre and they do the barest minimum. - accessibility to food delivery. We’ve stayed in many reputed hotels and it’s never been this difficult to get Swiggy delivery! I understand that it’s not beneficial for hotels to facilitate in-room delivery but delivery professionals were _not even allowed through to the lobby_ which in my humble opinion, is absolutely ridiculous and feels a bit classist. Would have expected better of a legacy property. - Very small water bottles provided which, made it necessary to call multiple times a day, for 4/5 bottles at a time. It’s bad for the guests’ convenience and MUCH worse for the environment! Please just get litre bottles! Overall, largely seemless stay besides the blip with sustenance. Cleanliness could be miles better. Hope they will take this feedback and do better, as I’m sure they can!

Wonder place….. , centrally located….. , From ambiance to hospitality…cleanliness, safety , easy chek in - out .. everything was amazing……. Food was also too good…… . Stay was worth each penny ! Would highly recommend ………………::::::::::……….::

Amazing service and staff are very good very nice service all the staff miss arpan miss modular and jyoti and mr Jitendra bell boy very good service they provided very nice and humble they are and the food of the birendra mahal is very good and food is very tasty

I recently stayed at this hotel and had a pleasant experience overall. The location is excellent, making it convenient for exploring the nearby attractions. Breakfast was quite good, with a variety of options to choose from, and the quality of the meals exceeded my expectations. Since the property is quite old, the rooms reflected that age. While they were clean and adequately maintained, they did have a somewhat dated feel. Some areas could benefit from renovation to enhance the overall ambiance. However, the staff was courteous and attentive, ensuring that all our needs were met promptly. The hotel’s common areas, such as the lobby and restaurant, had a charming atmosphere, and the service was efficient. Despite the slightly aged rooms, the overall experience was positive. The combination of a prime location, good food, and friendly staff made the stay enjoyable. If you prefer modern and newly renovated accommodations, this might not be the perfect choice, but for those who appreciate a classic and well-maintained property with good service, it is a solid option. I would consider staying here again for its convenience and hospitality.

Lovely comfortable hotel. Food excellent - paneer Najahani. Great selection for breakfast - Dosa masala for breakfast was fantastic. Very helpful staff Arpan srivastava and miss mridula srivastava these ladies are very nice staff at front office.

Simple old world charm, but with all modern facilities and staff. I like it for the predictably in their standards. Wood paneling on lifts is rare to see, even rarer to see it well maintained. The location could not be better, bang in the middle of main town.