Pengguna Tetamu
1 Mac 2024
My husband and I stayed at this hotel and were wowed by the grounds of the hotel, hospitality included, security, and level of service by the concierge. First, there is a security guard that meets each car outside. Then, there is another employee right inside the gate to check you in / help you head towards the right direction. It’s about a 5 min walk from the gate to the front desk of the hotel and the walk is a try beautiful…many beautiful trees, plants, sculptures, etc. the grounds are stunning, peaceful, very relaxing and feel very upscale. The grounds were my favorite part of the hotel and make it a unique experience. Also, the security made me feel very comfortable here. Second, the hospitality at the complimentary breakfast was wonderful (cold breakfast buffet and eggs or pancakes upon request). In addition, the mini fridge drinks are included in your stay and refilled daily. It was so nice to not have to worry about getting bottled water or soda at the store, it was all conveniently provided. Lastly, the concierge service was incredible. The concierge, Juan, helped me plan my winery visits many months ahead of time. He made sure that there would be an English speaking tour available and chose incredible experiences that we would not have known about (La Azul lunch, Catena Zapata lunch/pairings). In addition, while we were at the hotel, the front desk and concierges continue to assist us in so many ways re airport transfers, etc. We loved our stay here and could not recommend it enough!
Terjemah