Southern Sun Ridgeway Lusaka

Ulasan Southern Sun Ridgeway Lusaka

Southern Sun Ridgeway Lusaka

Cnr. Church Road and Independence Ave, Lusaka, 10101, ZambiaLihat Butiran Hotel
Southern Sun Ridgeway Lusaka
Southern Sun Ridgeway LusakaSouthern Sun Ridgeway LusakaSouthern Sun Ridgeway Lusaka
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Ulasan Tetamu

8.5/10
Very Good
47 ulasan
Ulasan yang disahkan
Location8.9
Amenities8.3
Service8.5
Cleanliness8.5
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All reviews(47)
Positive reviews(45)
Reviews with photos/video(2)
Negative reviews(2)
Guest User
Standard Room
Daftar masuk pada Jul 2024
Business traveler
9 ulasan
10/10
Outstanding
Disiarkan pada 15 Okt 2024
VERY GOOD HOTEL TO STAY WITH AND HAVE A LOVELY BREAKFAST THE FRONT DESK ALWAYS THERE IS A SMILE ON THEIR FACE
Guest User
Standard Room
Daftar masuk pada Jan 2024
Solo traveler
10 ulasan
8.0/10
Very Good
Disiarkan pada 5 Feb 2024
The reception was amazing and I loved the food. However I feel the hotel should invest more in their recreational facilities for example the hotel does not have a spa.The room itself was nice and the bathroom clean though not spacious as I expected.The dining area is very clean as well and I loved it.
Guest User
Standard Room
Daftar masuk pada Ogo 2024
Business traveler
2 ulasan
7.5/10
Disiarkan pada 17 Sep 2024
The wifi keeps dropping out, and since Zambia is currently experiencing power issues, the power comes on and off repeatedly. The air conditioner remote control has no batteries, and they have been very slow to respond to that.
Teks AsalDiterjemah oleh Google
M880658****
Standard Room With Double Bed-Non-Smoking
Daftar masuk pada Mac 2025
Business traveler
8 ulasan
8.5/10
Very Good
Disiarkan pada 1 Mei 2025
It's a good hotel in the local area
Teks AsalDiterjemah oleh Google
Guest User
Daftar masuk pada Sep 2025
Other
10/10
Outstanding
Disiarkan pada 25 Okt 2025
First off Musa and Patrick were very accommodating in assisting me with my stay, and the staff as a whole were extremely friendly and accommodating. Clean rooms, well priced and hats off to the chefs for the beautiful breakfasts and dinners. Thank you see you guys next year !!!
Stay13320620405
Daftar masuk pada Ogo 2025
Family
10/10
Outstanding
Disiarkan pada 26 Sep 2025
We had a very pleasant experience as a family. The place is very relaxing. The food is excellent. Thank you Southern Sun Ridgeway
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you for taking the time to share your feedback following your family weekend at Southern Sun Ridgeway. The team and I are truly delighted that you and your family had such a pleasant and relaxing experience, and that our food met your expectations. It is always a pleasure to welcome families and provide a setting where everyone can unwind and enjoy quality time together. Your kind words will be shared with our entire team as encouragement to keep delivering the warm hospitality we are known for. I look forward to welcoming you and your family back for another memorable stay soon. Kind regards, Ross Mackay General Manager
Lazaro E
Daftar masuk pada Ogo 2025
Business traveler
10/10
Outstanding
Disiarkan pada 19 Sep 2025
Perfect and cool place for Business atmosphere. Enjoyed the warm welcome from Mr.Mussa (At the receiption). Madam Hellen when i arrived she could not find my booking on the system but she managed to get it from back office. My Stay at the hotel was super fine. I enjoyed the Cold Beer "Local Beer" MOSi" I will definitely come back agan in Lusaka.
Jawapan daripada Pihak Penginapan: Dear Lazaroe816, Thank you for choosing to stay with us and for sharing your experience of Southern Sun Ridgeway. The team and I are delighted you enjoyed the welcoming business atmosphere, our local Mosi beer, and that your stay was “super fine.” I truly appreciate your recognition of Musa's warm welcome and Hellen’s dedication in quickly retrieving your booking. I will personally share your kind words with them. It is wonderful to know we will be seeing you again on your next visit to Lusaka. We look forward to welcoming you back soon. Kind regards, Ross Mackay General Manager
Eunice O
Daftar masuk pada Ogo 2025
Business traveler
10/10
Outstanding
Disiarkan pada 19 Sep 2025
Very helpful and friendly Very good Very good Very good Beautiful rooms Awesome service Great experience Good food with different varieties offered
Jawapan daripada Pihak Penginapan: Dear Euniceo674, Thank you so much for sharing your wonderful feedback with us on your recent stay at Southern Sun Ridgeway. The team and I are thrilled you enjoyed your stay and especially delighted that Elias made such a positive impression with his excellent service. Your kind words about our rooms, food variety, and overall experience mean a great deal to the entire team. We are passionate about creating memorable stays for our guests, and your comments let us know we are on the right track. I look forward to welcoming you back for another great experience soon. Kind regards, Ross Mackay General Manager
MIke M
Daftar masuk pada Ogo 2025
Business traveler
10/10
Outstanding
Disiarkan pada 17 Sep 2025
Efficient service and helpful people on the hotel staff. Staff was so friendly. Hellen was so helpful at the reception area. Musa so friendly and courteous.
Jawapan daripada Pihak Penginapan: Dear S6266Hlmikem, Thank you for choosing to stay with us at Southern Sun Ridgeway and for sharing your review. The team and I are delighted you had an exceptional experience during your time with us, and I am most proud that you found our team to be efficient and helpful. I will be sure to share your fantastic feedback with the entire team. I hope we have the opportunity to welcome you back soon for another memorable visit. Kind regards, Ross Mackay General Manager
Dice T
Daftar masuk pada Jul 2025
Business traveler
10/10
Outstanding
Disiarkan pada 30 Ogo 2025
My stay has been nothing short of amazing. It was my first time staying at a hotel. I have had a great time. I will definitely return. A few honourable mentions go to the following: Musa checked me in when I arrived. He was Brilliant. 10 star rating. Chola was the first person I spoke to from the restaurant. She too was spectacular. 10 star rating. Theresa has been a great aid. 10 star rating on her as well. Ezra is a great guy. 10 star rating. Anthony is a good guy. man. I love the way he was helpful. He kept calling me Sir when we are the same age. great guy that one. 10 star rating. Victoria makes the best coffee in your hotel. 10 star rating. Lydia is phenomenal. 10 Stars on her. Also chef Blackson makes a mean omelette. The buffet? Superior everything he has been serving. This man is a Michelin chef. 50 stars to this one Thank you very much for this experience. Thank you.
Jawapan daripada Pihak Penginapan: Dear Dicet2024, What an absolute pleasure it was to read your review. We are truly honored that you chose our hotel, Southern Sun Ridgeway, for your very first hotel stay, and even more delighted to know that the experience was nothing short of amazing. Your recognition of our team members is greatly appreciated. Musa, Chola, Theresa, Ezra, Anthony, Victoria, Lydia, and Chef Blackson will be thrilled to know that their efforts made such a memorable impression on your stay. We are incredibly proud of them, and your kind words are the best motivation they could receive. We are also delighted that you enjoyed our buffet and room service, and especially that Chef Blackson’s omelette stood out so highly to you. Your generous “star ratings” brought big smiles to all of us. Thank you once again for your heartfelt feedback. We look forward to welcoming you back soon and creating another truly special experience for you. Kind regards, Ross Mackay General Manager
Mushe Kabika L
Daftar masuk pada Jul 2025
Business traveler
10/10
Outstanding
Disiarkan pada 1 Ogo 2025
It's been an awesome experience. Everything was on point. The room services and restaurant. I enjoyed the food, the room and customer services.
Jawapan daripada Pihak Penginapan: Dear Mushekabikal, Thank you for sharing such wonderful feedback about your stay with us at Southern Sun Ridgeway. The team and I are truly delighted you had an awesome experience and that everything from our rooms and restaurant to our service met your expectations. Your kind words about our team and the food are greatly appreciated, and I will be sure to share them with the staff who take great pride in creating memorable experiences for our guests. I look forward to welcoming you back soon for another enjoyable stay. Kind regards, Ross Mackay General Manager
Fstate
Daftar masuk pada Jun 2025
Business traveler
8.0/10
Very Good
Disiarkan pada 25 Jul 2025
If I complain I will be petty! The hotel delivers what it promise. Rooms are comfortable and spacious. I had the buffet and the selection is good. The staff is very friendly and helpful. I want to mention Musa at reception - really good service, friendly and always helpful. Southern Sun Ridgeway will be my accomodation in Lusaka.
Jawapan daripada Pihak Penginapan: Dear Fstate, Thank you for taking the time to share your wonderful review and for choosing Southern Sun Ridgeway as your preferred accommodation in Lusaka. The team and I are delighted you enjoyed your stay with us and that we delivered on our promise of comfort, quality, and service. It is especially rewarding to know that you found the rooms spacious, the buffet selection enjoyable, and our team friendly and helpful. A special thank you for mentioning Musa at the reception. He will be thrilled to receive your kind recognition, and we are proud to have him as part of our team. I truly appreciate your support and look forward to welcoming you back on your next visit to Lusaka. Kind regards, Ross Mackay General Manager
1107Safari
Daftar masuk pada Jun 2025
Couple
8.0/10
Very Good
Disiarkan pada 11 Jul 2025
Stayed at Ridgeway for a weekend, Friday meat roast was flavoursome and plentiful. The breakfast was also tasty and with variety. The room is nice and airy! The hotel is well appointed, close to main shopping malls, Govt buildings and CBD. Some niggles: 1) the bathroom doesn’t have shaving socket 2) the bathroom didn’t have a dental, however, housekeeping was very quick in sorting out this issue. 3) The TV appears to be of poor quality: the channels are non-HD, listing of usual BBC News, Al Jazeera etc but no smart features or streaming.
Jawapan daripada Pihak Penginapan: Dear 1107Safari, Thank you for sharing your detailed feedback following your weekend stay at Southern Sun Ridgeway. The team and I are delighted you enjoyed the Friday roast, our breakfast variety, and the comfort of your room. It is also wonderful to know that our location suited your needs during your time in Lusaka. I appreciate you highlighting the areas where we can improve. Your observations regarding the shaving socket, missing dental amenities, and television experience have been noted. I am glad our housekeeping team responded promptly to your request, as that is exactly the level of responsiveness we aim to maintain. We are actively reviewing our in-room amenities and entertainment systems, and your feedback helps guide those improvements. Thank you once again for staying with us, and I hope to welcome you back soon and provide an even better experience on your next visit. Kind regards, Ross Mackay General Manager
Milimo F
Daftar masuk pada Mei 2025
Family
8.0/10
Very Good
Disiarkan pada 27 Jun 2025
Very nice breakfast. Chef Moses makes the best omelette. There is a wide variety of food. It was a nice breakfast experience.
Jawapan daripada Pihak Penginapan: Dear milimof, Thank you for taking the time to share your kind feedback on Southern Sun Ridgeway with us on TripAdvisor. The team and I are delighted you enjoyed your breakfast experience, and especially pleased that Chef Moses’ omelettes stood out. He takes great pride in his cooking, and your recognition will certainly make his day. We are also glad you appreciated the variety of our breakfast offerings. It is important to us that every guest starts their day satisfied. I hope to welcome you back again soon for another memorable experience. Kind regards, Ross Mackay General Manager
Bernard P
Daftar masuk pada Okt 2024
Business traveler
10/10
Outstanding
Disiarkan pada 31 Okt 2024
I stayed at the Southern Sun Ridgeway in October. Despite the energy challenges in Zambia, I had a fantastic stay with excellent service from the staff, including Dyness, Gladys and the staff. The rooms were clean and very well maintained. The staff was friendly and courteous and amenities are very good. The hotel is situated in a nice part of soccer and there is parking available as well as free Wi-Fi. Breakfast are very well appointed with options for most tastes. Even though Zambia is currently suffering with energy crisis, the disruption at the hotel was minimal and the Wi-Fi was always live. I have stayed here on numerous occasions and have always received exemplary service. I can recommend this hotel whether it is a business or personal trip and I will definitely be returning here!
Jawapan daripada Pihak Penginapan: Dear Bernard, It was a pleasure having you stay with us and thank you for your wonderful review of Southern Sun Ridgeway. The team and I are thrilled you enjoyed your stay and that our team, especially Dyness and Gladys, made such a positive impression. We take great pride in maintaining our facilities and providing top-notch service, even amid the challenges our region faces. It’s fantastic to know that you found our rooms clean and well-maintained and that our breakfast offerings catered to your tastes. Your loyalty means the world to us, and we are delighted to hear you plan to return. I look forward to welcoming you back for your next stay in Lusaka. Kind regards, Ross Mackay General Manager